Thara Patong Beach Resort & Spa3.5 out of 5.0
Recent guest reviews
If you are a champagne diet on a beer budget type of person then don't stay here! This is a no frills property but having said that, it ticks all the boxes for me. The rooms form a U shape around the pools and gardens and all balconies are overlooking these. The pools are gorgeous and well maintained without that strong chlorine smell some pools have. There is no lifeguard, no food or drink service around the pool and no swim up bar but this just adds to the family oriented charm. The in room fridge is also empty allowing you to put your own drinks in it. No minibar in sight. I was somewhat dismayed to read a scathing review of this property stating that it was overrun with rats. I've yet to see one!! There has been extensive property development next door and maybe that unearthed some rat nests but there's no sign of them now. I found the included breakfast very adequate, the staff friendly and attentive and reception staff attended to all my needs in a courteous, efficient manner. I would thoroughly recommend this property to anyone wanting an affordable break on Patong Beach. This property is in a fabulous location, across the road from the beach and surrounded by eating and shopping opportunities. The Jung Ceylon shopping centre is an easy stroll away down infamous Bangla Road. Love this place.
At late notice decided to overnight in Patong & booked 2 rooms through Agoda - price was reasonable but not great when compared to some other more modern Patong hotels/resorts. Have stayed there before & all was good then & well located to the Patong sights. This time as the hotel is older, all was a bit tired & less appealing compared as other hotels we have stayed at. The rooms are comfortable (3 of our 4 guests said the beds were very hard & uncomfortable), the bathroom older, but roomy but no wow factor. We paid extra for a pool view room but the view isn't worth it (ie if the garden view rooms are the same or better). Had to pay 50% of a daily room extra for a late check out of 4.30pm in 'low season' when the hotel didn't appear booked out. The room rate was the rack rate & not the daily rate we had received through Agoda. Don't book airport transfer through hotel as quoted 1500 baht & got a quality taxi pick up from hotel for only 800 baht for 4 people. Also wanted a bucket of ice - fee was 750 baht. Other hotels offered either free ice or access to self serve ice from a machine. Only had breakfast at the hotel which was alright but not great & inferior choice & quality to other buffet breakfasts we have recently enjoyed. Staff are generally nice except when there is an issue when language becomes an 'issue'. Stay was Ok but unfortunately think we could have done better especially during low season.
If like me you sometimes see a one star and think 'oh yeah moan about everything, must be exaggerated , please read my other reviews before you judge me !! I'll let my wife start with the review ...... Arrived to a warm welcome by the reception staff and check in was smooth. It was at this point we were informed that our room had been up graded. We were shown to our room and this was the moment our hearts sank. Dark and gloomy doesn't cover it, mixed with a grubby bathroom complete with cracked sink and exposed water pipe bunged up with silicone we knew we were not staying in this room. We walked to reception and gracefully explained that the room was not up to standards that we would expect for the cost. We made it clear that we no longer wanted to stay at the hotel to which we were told there would be no refund if we left. We were offered the room which we had originally booked which was again not up to much and directly outside there was noisy building work going on, hence the alleged up grade ! Onto another room which we were informed was significant additional cost but which we thought we would pay. The "better" room was just unbelievable! Dingy, worn and just damn right disgraceful. Alas we had no choice but to spend the night in the dark hovel we were originally given. The following morning we were rang by reception staff to say a room that we originally booked but was in a different part to were the building work was going on was now available to view. The room was as uncared for as the others but as it was brighter and absent of a cracked sink we took it. The room was dirty, tired run down with a hard bed and lumpy pillows.I brought some cleaning wipes to clean down the sides myself. However, that being said, the rats seem to like this place, but more on that later. They do provide bath robes which I thought was a nice touch, that is until I tried one ! It smelt horrid and was as stiff as cardboard but good for exfoliating the skin ! So that's the rooms covered ! Now for the outside. We have 2 chairs over looking one of the pools which would be lovely to sit out in if the paint work didn't peel off and stick to you ! So the rats .....oh the rats were a frequent visitor to our door stop, which we reported to reception staff who looked at us blank until we showed them a picture ! Positives: Plenty of pools and well kept shrubs and lawn. Kids splash area and pool. Good air con in room. Bedding changed daily Ok wifi most of the time Ok breakfast, however doesn't cater for English unless you like boiled egg and toast.but that wasn't a problem for us. Nice staff who are helpful. Nice lobby with clean toilets. Would I stay here again, err that's a resounding no, no way, not ever. If it hadn't been for the high season we would have found a different hotel and let them keep the money. Our only saving grace was a few nights away in phi phi. Not worth the money and not a 4 star by anyone's standards. We had previously stayed in Bangkok and Chiang Mia for much less and so much better. The rats need to go ! My wife has written this review up to now as normally she isn't bothered about doing so from here on this is me... you lucky reader ! I think she made it sound better than I would've the rooms are beyond tired, the rats and this is no exaggeration are running freely in the late afternoon, under the sun lounges whilst children play in the pool 2 metres away. The conversation my wife mentions with e staff, in my humble opinion is somewhat more gracious. I said they're were rats after a night of watching them, the word rat was repeated many times, the staff appearing not to understand and saying 'mouse' repeatedly, well I know a Rat and once a googled picture of a rat and sun lounger, they offered to send someone to look .... well the next night I sat outside and one ran between my feet , within touching distance !! Almost done ! Bear with reader !! This hotel's clientele is predominantly Chinese in large family groups, sometimes the noise can be excessive - this is understandable , I've been away in large groups and have probably made similar noise. Finally ... promise almost there ! I would like to thank Kathy (Jiraporn, sorry if I've miss spelt it) on reception, very attentive and a good ambassador for the hotel ! The hotel is located in a good place for beach/nightlife (had to add that !!)
Unfailingly polite and courteous staff in a great location close to the beach for a very reasonable price. Tour office in the hotel was easy to work with, and the front desk was helpful when I wanted to venture out on my own. On-site restaurants were great for lunch and dinner, but you got what you paid for at the free breakfast buffet. The bathroom was a bit dated, but I didn't go to Thailand to see a hotel bathroom. I would definitely stay there again the next time I'm in Phuket.
This was great..... the rooms breakfast staff pool. And walking distance to bangla and patong beach. Man this is a must stay in phuket. Younguys gotta try it out. Its got its own unique ambiance. Feels so homely
I booked this resort because of the pool jacuzzi. However, was disappointed that not all jacuzzi are in working condition. And there are certain timings for jucuzzi time wnd it was quite restricted. Luckily the days i was there was not peak season, orherwise we may have to queue for the 2 miserable jacuzzi. I must say the resort staff were polite and service oriented. We were upgraded to a premium room overlooking the pool. Room was big and clean, aircon was working very well and toilet was big with bath and shower. Room requests were responded too quickly. There were power trips on 2 mornings due to the stormy weather. However, power resume very quickly. Hence, this is not an issue. The foot massage area at the garden was not very clean and there are mosquitos. However, the massage was good and cheap. We also had another full body massage at their spa centre and this was definitely a better place for massage. Why don't the resort consider having all massage at the spa centre. It is much cleaner and no mosquitoes. Overall, it was a fantastic stay except that the jacuzzi really need some maintenance to ensure all are working well. Otherwise, it is a real disappointment to guests like me who have booked the resort because of the pool jacuzzi. Also, pls consider to extend the jacuzzi hours. Thank you.
Although staff was professional and nice, the hotel is not a 4 star hotel, not for Thai standards nor world standards. I have no doubt that this was a 4 star hotel 10-15 years ago, but not any more. It is old, outdated, the sewage smell coming from the bathroom, pool area looked outdated as well...during rain, you cannot use the balcony because it floods and furniture gets wet. We stayed at two true 4 star hotels in Thailand (Holiday Inn in Phi Phi island and Bhu Nga Thani Resort and Spa on Railey Beach) and this hotel cannot compare in class to those hotels. I would not return to this hotel, but probably to Phuket in general...would rather spend my money enjoying beautiful, unspoiled islands around Phuket.
Dated hotel with poor resterants, over priced pool access rooms with very few English speaking guests or staff. Surrounded by building work but in very good location. Clean but would not return unless with a group of freinds.
The hotel is on a good location, only a few minutes away from Patong beach. The staff were nice and polite. The food in their restorant wasn't very good, there are lots of other places around where you can eat much better food. Breakfast was not very good as well. The rooms are spacious and you have all you need in the room, but it's not very clean. Nice and big swimming pools but too many kids around. It's more like a family resort. In general our stay at Thara patong was ok.
Handy place to stay, clean, nice breakfast, nice pool, reasonable price. Thai staff are always very nice, its close to the beach, we have stayed here in 2011,12,13,14 and would definitely stay again. only improvement could be wifi
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 648 reviews