Pullman Phuket Karon Beach Resort

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Pullman Phuket Karon Beach Resort

5 outdoor pools, free cabanas, pool umbrellas
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Karon Beach
    ‪9 min walk‬
  • Kata Beach
    ‪2 min drive‬
  • Kata Noi Beach
    ‪5 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪51 min drive‬

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Room options

Deluxe Twin Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Queen Beds, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Sea View

  • 1485 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Sea View

  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Double Beds, Sea View

7.4 out of 10
Good
(8 reviews)
  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Superior Twin Room, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 1 King Bed, Non Smoking, Sea View

  • 1830 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Suite

  • 904 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 2 Twin Beds, Garden View

  • 667 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Suite

  • 904 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Suite, Sea View

  • 904 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Twin Beds, Sea View

  • 667 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Double Bed, Sea View

  • 667 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 Double Bed, Garden View

  • 667 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Double/Twin Deluxe Garden View

  • Sleeps 2

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double Single Use

  • Sleeps 1

About the neighborhood

Karon

Karon Beach is a short stroll from Pullman Phuket Karon Beach Resort, and other popular attractions like Kata Beach are within a couple of miles (3 km). This 662-room, 5-star hotel has 5 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Karon Beach - 9 min walk - 0.5 miles
  • Kata Beach - 2 min drive - 1.2 miles
  • Kata Noi Beach - 5 min drive - 2.4 miles
  • Patong Beach - 10 min drive - 5.5 miles
  • Big Buddha - 10 min drive - 5.5 miles

Getting around

  • Phuket Intl. Airport (HKT) - 72 min drive

Restaurants

  • ‪Ciao bistro & cafe - ‬14 min walk
  • ‪EAT. Bar & Grill - ‬5 min walk
  • ‪Coffee Talk - ‬14 min walk
  • ‪Ocean Beach Club - ‬16 min walk
  • ‪Sails - ‬7 min walk

About this property

Pullman Phuket Karon Beach Resort

Luxury hotel on the beach, with 5 outdoor pools
Guests of Pullman Phuket Karon Beach Resort have access to a full-service spa, 5 outdoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for THB 1350 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a 24-hour gym, a steam room, and outdoor tennis courts.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Furnished balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
3 outdoor tennis courts and a 24-hour health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Russian, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (THB 300 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 650 for adults and THB 325 for children
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cafe' Cino
  • Ocean Beach Club
  • Sails Restaurant
  • Sand Court BBQ & Lounge
  • Thai Thai Restaurant

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Playground
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Hospital bed
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 40 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees of THB 383 apply to children ages 4-12 for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 1900.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 650 for adults and THB 325 for children
  • Fee for wired internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1350 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1900.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 08355270000245

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Frequently asked questions

Is free cancellation available at Pullman Phuket Karon Beach Resort?

Pullman Phuket Karon Beach Resort provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Phuket Karon Beach Resort?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Pullman Phuket Karon Beach Resort on Aug 15, 2025 start from $88.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Pullman Phuket Karon Beach Resort?

This hotel is located in Karon, a short 11-minute walk from Karon Beach and also 17 minutes on foot from Karon Temple. You'll also find Kata Beach and Kata Noi Beach within a short drive.

Is parking available on site at Pullman Phuket Karon Beach Resort?

Yes, secured self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa available at Pullman Phuket Karon Beach Resort?

There is a full-service spa available for guests to enjoy and services include prenatal massages, Swedish massages, aromatherapy, and detox wraps.

Does Pullman Phuket Karon Beach Resort feature a casino?

No, Pullman Phuket Karon Beach Resort doesn't have a casino.

Is there an indoor pool at Pullman Phuket Karon Beach Resort?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What do couples enjoy most about Pullman Phuket Karon Beach Resort?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Pullman Phuket Karon Beach Resort?

Yes, this hotel has a spa tub.

Does Pullman Phuket Karon Beach Resort have a restaurant that serves breakfast?

Yes, Pullman Phuket Karon Beach Resort has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Pullman Phuket Karon Beach Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pullman Phuket Karon Beach Resort.

Are there connecting rooms at Pullman Phuket Karon Beach Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Pullman Phuket Karon Beach Resort?

The closest major airport to Pullman Phuket Karon Beach Resort is Phuket Intl. Airport (HKT), which is 25.6 mi away (72 minutes by car).

Are there rooms with balconies at Pullman Phuket Karon Beach Resort?

Yes, every guestroom at Pullman Phuket Karon Beach Resort comes with a furnished balcony with some featuring sea or garden views.

Does Pullman Phuket Karon Beach Resort offer wedding services?

There are wedding services available at Pullman Phuket Karon Beach Resort if that's in your vacation plans.

Pullman Phuket Karon Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1008 reviews
Rating 8 - Good. 320 out of 1008 reviews
Rating 6 - Okay. 106 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Perman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

xen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Rebecca Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with great rooms, pool areas were great. Very disappointed in the restaurants, expensive food that caused food poisoning.
Stayed 11 nights in Mar 2025

6/10 Okay

Brett Neil

Traveled with partner
Liked: Staff & service
Overall not a bad place to stay but the hotel needs a bit of a spruce up and some maintenance to be rated 5 star. With items in the room falling off, getting stuck (all plugs), shower leaking and flooding the bathroom, and lack of tv entertainment unless you join Facebook or Netflix plus outdoor furniture and gardens needing replacement or repair it falls a bit short of 5 star luxury. Room services could be conducted up to 7pm which is not convenient after a day out. The meal prices are very expensive as is anything within the hotel grounds. However, the staff were wonderful and very helpful if you struck the ones that could speak a little English. The location is great and just a short walk across the road to a beautiful beach. Overall, don’t expect it to be a 5 star experience but the location is top notch.
Stayed 14 nights in Mar 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Pullman Phuket, and I must say, it was an exceptional experience. The hotel's location is fantastic, just a short stroll from the beach, making it easy to enjoy the sun and sea. The in-house dining options were impressive, with breakfast at Snail offering a delightful start to the day, and dinner at Thai Thai was equally enjoyable. One of the highlights of our evenings was the live music at the Andaman Lounge, which added a wonderful ambiance to our stay. I highly recommend trying the ravioli at Karon Cafe; it was a standout dish that we looked forward to. The hotel also boasts clean swimming pools and spacious rooms, which made our stay even more comfortable. We booked two junior suites, and they were simply brilliant. Overall, our experience at Pullman Phuket was amazing, and I would highly recommend it to anyone looking for a relaxing getaway.
Stayed 5 nights in Mar 2025

10/10 Excellent

Arnab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was a biton a higher side but the luxury you enjoy compensates for it. We thoroughly enjoyed our stay and didn't show much interest in going around Phuket as hotel itself was enough
Stayed 4 nights in Mar 2025

6/10 Okay

Yasmin

Liked: Cleanliness
3 star hotel with 5 star prices. No hot or cold towel upon arrival and no water offered. Pool area in poor condition. Towels in bad condition. No live entertainment apart from a bad duo in Andaman lounge 3 nights per week. Spa treatments were good but expensive.
Stayed 10 nights in Mar 2025

10/10 Excellent

ionel, Melbourne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and the food we had every day. The position of the resort is fantastic, not too far from the Karon main streets where you find lots of nice restaurants , shops and a beautiful Temple!
Stayed 8 nights in Mar 2025

10/10 Excellent

Wen

Stayed 3 nights in Mar 2025

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the most amazing places we have stayed in the world. everything was perfect including Pools, restaurants, bars, entertainment, beach cleanliness, staff was perfect, enjoyed the tennis and pickleball area and staff.
Stayed 6 nights in Nov 2024

10/10 Excellent

Amarpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Some maintenance work currently going in. Food and beverages in hotel are very expensive. Walkable to local food and shopping areas. Excellent location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel.. go for the seaview, amazing sunset. Easy access to Karon and kata.. staff lovely. Right on beach front.
Stayed 14 nights in Feb 2025

8/10 Good

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is big and beautifully maintained. The staff is very helpful and accommodating.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jan Laursen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

8/10 Good

Peter Nicholas

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Under renovation in areas so some pools closed, sauna and steam room in gym out of action and noise from ongoing work on ground and first floor. Could have been warned before booking. Overall a pleasant stay and would recommend to others.
Stayed 10 nights in Feb 2025

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 9 nights in Feb 2025

10/10 Excellent

DARSHAN RAKESHBHAI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at pullman resort. The only thing we didn't like is breakfast was quite average & there were quite limited options. We were really disappointed with breakfast
Stayed 7 nights in Feb 2025

10/10 Excellent

Misuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

모든 점이 만족스러웠어요.

우린 이 호텔에서 신혼여행을 보냈었어요. 올해 결혼 30주년 기념으로 다시 가게 되었는데 세월의 흔적이 조금 느껴졌지만 방이 매일 청결하게 정리가 되어 있어서 좋았어요. 호텔의 여러곳을 돌아볼 수 있어요. 한가지 아쉬움 점은 한글로 된 안내서가 없어서 아쉬웠어요.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ali

Stayed 7 nights in Jan 2025

4/10 Poor

Serpil

Liked: Cleanliness, staff & service
Our booking was for 2 adults and a 12 year old child. Reservation confirmation was for a rom appropriate for 3 sleeps. However at the checkin we were charged for extra bed, reception claiming our 12 year old daughter is not a baby! That was unexpected and misleading. In addition the given room was too small for an additional bed. We paid for sea view but unfortunately with the smell and the noise from restaurant on the ground floor of the wing we were not even able to open our balcony door (the only window).
Stayed 6 nights in Jan 2025

6/10 Okay

sochigerel

Liked: Cleanliness
Stayed 4 nights in Jan 2025

6/10 Okay

Jayesh

Traveled with family
I have stayed at a number of Pullman properties in Asia (Thailand and Vietnam). Most recently the Pullman Phu Quoc 24th Dec to 1st Jan 25 I was very disappointed at the overall service and cleanliness of the property. Day 1 arrival, there were no towels available for guests at the swimming pool and we were advised to wait at least 1 hour. With two young children who had been swimming I found this completely unacceptable. Our room was also not cleaned for hours even after leaving the ‘make up room’ sign before leaving for breakfast and coming back to the room 2 hours later. After making a call to the reception to ask for the room to be cleaned and then spending a few hours in the swimming pool and beach and returning to the room it was still left uncleaned. After physically visiting the reception desk to complain, I was told that the Phu Quoc property rooms are only cleaned once a day after 3pm - I have never come across this explanation before in all my time of travelling around the world either for business or leisure. On arrival at the Pullman Karon Beach after check-in with family (3 rooms) I requested to speak to the manager. A lady (Jung) duly came to speak to me and I alerted her to the numerous service issues I experienced at the Phu Quoc property seeking her assurance that the same would not be repeated at the Karon Beach hotel. Day 1, after check-in I called the reception team to request 2 firm pillows and nothing arrived. I called again and still nothing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jestine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 10 nights in Jan 2025