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Recent guest reviews

Beautiful hotel!! Excellent experience right across from the beach!!

hotel gave us an upgrade to a corner room with wrap around balcony and good views of the ocean. friendly staff

Its a decent hotel but no way is it 5 stars. My room was in desperate need of a makeover. The hotel grounds are well kept. The food is not great neither or the drinks. The hotel needs to come up with a solution to hotel guests poor pool chair etiquette.

If I was to go back to Phuket I would stay here again for sure. Awesome property, comfortable everything, and a very friendly staff. 5 stars all around.

Beautiful location, great amenities, pleasant staff - overall excellent stay

First, the house-keeping service was not consistent. On various days, TP or towels were left out and when we called, the lines would be busy. Then, every time we turned on the AC, there was an annoying knocking noise. Althought when one was tired, it didn't prevent one from sleeping, one should not expect this from a Hilton property. The restaurants, while good, were expensive and boring. On the other hand, the landscaping is beautiful giving the sense of a true tropical paradise. The location is great - close to Karon Beach, and within walking distance to shops and restaurants. And we love the pools, all six (?# of them. The property is children and family friendly. We started planning for this vacation late #2 weeks in advance) and was pleasantly surprised to find a resort this good.

Nice hotel with excellent location. Suggest garden view on higher floor room. seaview & low level may not be a good choice, guess what I'm trying to tell.

the place is well located and the natural beauty is awesome. staff are friendly and responsible. good walking paths within the garden. beach is good but not so clean.

333 Patak Road Karon Phuket

Hotel highlights

  • Close to Karon Beach
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Karon Beach is within a mile (2 km) of Hilton Phuket Arcadia Resort & Spa, and other popular sites like Kata Beach are within a couple of miles (3 km). This 662-room, 5-star hotel has 5 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Relish the international cuisine at Sails Restaurant, one of 4 onsite restaurants, which serves breakfast, or enjoy the pool views at Thai Thai Restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11 AM.


Rooms

43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Furnished balconies, minibars, and coffee makers are also available.


Property features

Guests of Hilton Phuket Arcadia Resort & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. There's free valet parking, and an airport shuttle (available 24 hours) for THB 1400 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a 24-hour gym, outdoor tennis courts, and free WiFi in public areas.

Room options

Deluxe Room, 1 King Bed (Plus)

1 King Bed | Sleeps 3

Deluxe Suite, 1 King Bed (Superior)

1 King Bed | Sleeps 3

Junior Suite, 2 Twin Beds (Garden Level)

2 Twin Beds | Sleeps 3

Junior Suite, 2 Twin Beds, Sea View

2 Twin Beds | Sleeps 3

Guest reviews for Hilton Phuket Arcadia Resort & Spa

Everyone (4) Couples (1) Family (2) Other (1)
5
Everyone

Beautiful hotel!! Excellent experience right across from the beach!!

By on Nov 12, 2018

Review comment responded on Nov 13, 2018

Dear Guest, Thank you for taking the time to write this lovely feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. It is a delight knowing that you had an enjoyable experience with our hotel's strategic location. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we are all looking forward to hosting you again very soon! Best Regards, Markus Kosch General Manager

4

nice hotel close to beach

Everyone

hotel gave us an upgrade to a corner room with wrap around balcony and good views of the ocean. friendly staff

By , from Florida on Jun 5, 2018

Review comment responded on Jun 6, 2018

Dear Ana, Thank you for taking a moment to write this lovely comment about your recent stay at Hilton Phuket. I am very happy to see that you were satisfied with our staff, views and premises. Please note that we have taken note on your feedback regarding our rooms and will take this into consideration as we consistently focus on upgrading our facilities in order to meet our guests' expectations. Ana, thank you once again for choosing Hilton Phuket as your preferred accommodation for spending your vacations in Thailand. We are looking forward to welcome you back very soon! Warm Regards, Tim Tate Director of Operations

3

not 5 stars

Everyone

Its a decent hotel but no way is it 5 stars. My room was in desperate need of a makeover. The hotel grounds are well kept. The food is not great neither or the drinks. The hotel needs to come up with a solution to hotel guests poor pool chair etiquette.

By on Dec 30, 2017

Review comment responded on Dec 31, 2017

Dear Guest, Thank you for taking a moment to write this comment regarding your recent stay at Hilton Phuket. While I am glad to see that you liked our resort's grounds, I have taken note on your comment about our rooms, food & beverages and pool chairs. Kindly note that we will work hard in order to improve these aspects as our main focus is to meet our guests' expectations and deliver an exceptional experience to them. Thank you for choosing Hilton Phuket Arcadia Resort & Spa as your preferred venue where to spend your holidays in Phuket. We look forward to welcome you again in the future. Warm Regards, Tim Tate Director of Operations

5

wow!!!

Everyone

If I was to go back to Phuket I would stay here again for sure. Awesome property, comfortable everything, and a very friendly staff. 5 stars all around.

By , from Phoenix, AZ on Mar 28, 2017

5

amazing

Other

Beautiful location, great amenities, pleasant staff - overall excellent stay

By on Mar 17, 2015

4

a good last minute find

Family

First, the house-keeping service was not consistent. On various days, TP or towels were left out and when we called, the lines would be busy. Then, every time we turned on the AC, there was an annoying knocking noise. Althought when one was tired, it didn't prevent one from sleeping, one should not expect this from a Hilton property. The restaurants, while good, were expensive and boring. On the other hand, the landscaping is beautiful giving the sense of a true tropical paradise. The location is great - close to Karon Beach, and within walking distance to shops and restaurants. And we love the pools, all six (?# of them. The property is children and family friendly. We started planning for this vacation late #2 weeks in advance) and was pleasantly surprised to find a resort this good.

By on Feb 7, 2014

4

nice one

Couples

Nice hotel with excellent location. Suggest garden view on higher floor room. seaview & low level may not be a good choice, guess what I'm trying to tell.

By on Jan 27, 2012

5

very good and lovely place

Family

the place is well located and the natural beauty is awesome. staff are friendly and responsible. good walking paths within the garden. beach is good but not so clean.

By on Apr 11, 2011

Hilton Phuket Arcadia Resort & Spa

333 Patak Road, Karon, Phuket 83100
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