Forest Patong Hotel2.5 out of 5.0
Recent guest reviews
Clean room, comfy bed, good air, friendly staff, handy shop next door, convenient taxis across the road, good shower, water to basin leaking and faulty, shower leaks water into floor so watch what you leave in floor, good breaky, good value about 15 to 20 minute walk to Patong beach, town. There are places within 50metres either way for laundry if you need it, about 50baht per pound. You can book tours and prices were better than brochures for me.
I would not recommend this hotel for travellers. It takes more than 25 mins to walk from any tourist attractions, especially bad if you have a night out, tired and want to get to bed as soon as you can, but realised that you have to either get the motorbike which is hard to get in the middle of the night or walk 25 mins which was really bad.
The staff is not so friendly. They hardly smile or greet the guests. The room was cleaned daily, fresh towels were provided but bed-sheet was not changed for a single time during my 5 days stay. The food at the hotel's restaurant was also not so good. The distance between Patong beach and hotel is not much which is the only thing good about this place.
My friend and I booked the twin room. We didn't expect much as we didn't pay much as well, but once we reached the hotel, the room was good. It was pretty big, it has 2 twin beds and a sofa in the room, a TV if you like to watch, complimentary waters, coffee and tea, small fridge and a bathtub in the bathroom. The toiletries weren't complete, but they gave us 2 small and big towels. Everything's fine, just that when you showered, the water leaked. It will wet the whole bathroom, even though you already closed the curtain shower. The location is not that bad. There is 7 eleven just right beside the hotel and a food cart that always stay there until 9-10pm incase you wanna get a supper. A few blocks away from the hotel, there are food stall too! The Thai food stall sells good non-spicy tom yum and fresh coconuts. It wasn't exactly in the Patong center area, but it's walking distance. You won't feel how far it is, when you get to see so may new things and food laying everywhere :) If you don't fancy walking, they also have a motorbike rent, but I suggest to book a day before. We've asked for rent once, but they didn't have more bikes. The staffs were alright, we didn't get to talk to them so much, but they will greet us every time we come and pass by the receptionist area. Definitely a not bad budget hotel :)
We found this to be one of the cheapest places to stay at in Phuket. And because it's so cheap, you accept a lot of the shortcomings. The staff is very friendly and the rooms are clean. However, the location is quite unsightly, and every now and then there's a foul smell in the air. The hotel is conveniently located next to bangla and Phuket beach,
Hey guys just want to explain a bit about my experience at this hotel a week ago. First, don't look at the rating that i gave for this hotel. It's not represent how good or bad it is,it just telling me my very disappointing story so that you guys not doing the same mistake. Check-in : It was nice, staff were friendly and greet us properly. Just formality. Room : Bed room was really huge, for a family of 3,it was more than enough for us to put our luggage anywhere we want. Bed was neat and clean, desk not dusty, and got good range of tv channels if u really care ab it. Shower : At first glance, it was white-clean, no cracks on the floor, no spider webs on the ceiling, it was superb. But, here's when unwanted things happened. As i try to use the bath tub and pulling the shower curtain to cover, the pole for the curtain suddenly fall off.. I thought i broke it at first, but when i looked at it, nothing broke nor bent. Turned out they just stick the pole with double tape / glue to the wall, not planted with bolt or anything. I asked a housekeeper to fix it out when i went out in the morning, and when i got back, she just did the same thing as before, sticking it with double tape. But this thing was just a small thing that i won't bother to budge. Just be careful when u open that shower curtain. Service : And now, the dissapointment. We stayed there for 2 days so every piece of event is meaningful to us for this trip. So we plan everything out with what to do and where to go and book a Simon Carbaret Show just when we arrive on day 1 (around 8pm) for tomorrow show . The staff in reception greatly appreciate us to come for the hotel service to book the show and said she's gonna book us up tomorrow early in the morning. And second day, we went out in the morning around 9,asking me : Have u book it for us for tonight's show? she : Not yet, my friend will book it for you, let's just wait for her (i guess her friend is the one who manage this thing and can do the internet tic-tac for bookings) me : Okay, I'll get breakfast first while waiting for her. ----------------30 mins later - - - - - - - - - - - - - me : Ok can we book now? girl 1 : she's not here yet. But don't worry i will book it for you for 7.30pm show, then u can pay us later after u came back. me : ok so i pay later u book for me then? Are u sure we will still have space for tonight's if u delay like this? girl 1 : yes yes of course! definitely i can assure you that u will get the ticket! me : alright then, thanks --------------came back to hotel at 5pm----------- me : hi, so can we get our tickets for the show? what time the tuktuk gonna pick us up? girl 1 : oh yea i haven't got your name for booking (which was silly cus she know my name because they have information from our copied passport). I haven't book it for u. me : what really? girl 1 : yea yea don't worry u'll still get it for sure! no problem just wait now (then she called for "that girl who manage the booking") girl 2 : talking thai to somebody... girl 2 : SORRY THE BOOKING FOR ALL TONIGHT'S SHOW ARE FULLY BOOKED!! me and my fam : what the helllllllllll!!!!! (that's what we shout secretly) girl 1 : (stay silent playing with her computer pretending not listening to the conversation) me : are u sure there's not even 3 tickets left for any tonight show? even the 9pm one? girl 2 : sorry no, they're all fully booked. But i can book u for tomorrow if u want. me : tomorrow we leaving very early in the morning! girl 2 : yeah sorry ab that. girl 1 : (not even a word or eye contact she made to us anymore) ok then that's what happened. We were really expecting this show as it's one of the highlights of our phuket trip, but that's what happen. Very very poor customer service leave me and fam so dissapointed with this hotel,thus the rating. If only their service for customer satisfaction is as good as their room,it would be a 5 star for a budget hotel. But this is rubbish and u guys should NEVER EVER BOOK ANYTHING THROUGH FOREST PATONG HOTEL. Just find any travel agent or book it online.
This establishment is absolutely terrible. The staff is completely rude and off putting. Not once do they check on you when you are eating there. Every time you need something (a menu, to order, the check) you must go in and search for someone. The sheets had blood stains on them, the shower curtain had a bandaid stuck to it, and halfway thru our stay the hot water stopped working. It's a very cheap place to stay and now I understand why. Find somewhere else! I can't express to you enough how unwelcome the staff makes you feel.
We were moved to this hotel because apparently the one we've booked was full. The room we got had no windows and it felt like a grave. The bathroom was dirty, the towels were in a bad shape, as you can see from my pictures. The staff was really rude and not willing to cooperate. Ohh, almost forgot the most import thing: the NEIGHBORHOOD was baad, 25 minutes to the civilization, it smelled like garbage everywhere, it was a slum. Overall, it felt like a bad dream, we slept there for 1 night and left the next day. Highly not recommended!
Stayed there on two occasions with an interval of two weeks. Great service from the staff, who were kind enough to hold on to my passport that I forgot at the reception at my departure. Good motorbikes rental as well, and an accommodating staff.
I have never been greeted with such hostility at an accommodation provider before. Extremely unwelcoming. The room was clean but I found it unnerving with no windows. It was also extremely loud and there was a group of highly intoxicated individuals who were causing a ruckus at 4am-no one seemed to come to investigate or to shush them. Eventually a guest told them to shut it. We decided to check out a day early and catch a plane elsewhere-no one asked upon check out how our stay was or if we were enjoying ourselves. We had booked a taxi through the hotel to the airport as our flight was leaving at 3:30 am-we were told 1am we would leave. So at 1am we waited in the lobby for the taxi. Nothing. The man and lady at the front counter didn't seem to concerned but after my insistence, they called and said the taxi would be here in 10 minutes. They kept telling us to wait...Almost 50 minutes later the taxi showed up. Now it's almost 2am and we were cutting it extremely close. The attitude and rude 'welcome' we received put us off and we chose to spend our money in a different country. First impressions are everything.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 116 reviews