Alpina Phuket Nalina Resort & Spa4.5 out of 5.0
Recent guest reviews
My stay at alpina Phuket nalina resort and spa will be never forgotten the lovely and pleasant staff from the receptionist who greeted me with a cold. Drink and cold cloth to wipe the sweat of my forehead to the staff members on the grounds always ready to serve and help you with any of your needs as for the cleaning staff that that cleaned and refreshed my room on a daily basis the restaurant s were great the food was. Served promptly and all the grounds. We're kept in prestine clean. I would definitely return to alpina it was a great experience don't hesitate to try it
Me and my partner had a great stay at Alpina resort that we will never forget. We were upgraded to the Villa suite for free which made the stay all that much better. The villa was more than enough space for the two of us, which also featured a private pool and outdoor area. The buffet breakfast was catered towards Chinese tour guests but nevertheless it was delicious. Kata beach is about a 5-10 minute walk from the resort which was quite handy.
I recently stayed at the hotel 09/01/17 through 09/04/17 and I won't be staying there ever again for several reasons. Check-in was a breeze and probably took us 5 mins and staff was very pleasant.. We were escorted to the room which was on the 4th floor but was room 2403?? I'm not sure how that worked. I thought the first number was the floor number. Anyway, we get to the room and the minute we walked in I was immediately disappointed. The room had an overwhelming smell of mothballs. The second thing is the room was way smaller than it looked in the pictures or description and looked pretty old. I know and understand it's an older hotel but it looked like it needed major upgrades. I got a call from the front desk asking about the room about 10 minutes after we'd arrived which was nice but I couldn't explain my concerns over the phone because whomever called couldn't speak English so I had to go to the lobby to explain my concerns. I asked for a different room which I was told I'd have to pay an extra 1000 Baht per night so before I agreed, I asked to see the room. The room I was shown looked just like mine, smelled like mothballs, but had the pool attached to the balcony which was the only plus. I asked about the mothball smell and the reception lady didn't know what I was talking about. So I didn't get a different room, I just aired out my room and the smell slightly subsided by the 2nd day. On check out day we asked for a late check out which original check-out was noon and I had to pull teeth to be allowed to stay till 2pm at no charge. Our flight out to Bangkok did not leave till 10pm and had a driver arriving at 7pm so we sat in the lobby with absolutely NO air conditioning for 5 hours. Do you know how hot Phuket is? So for 5 hours no one came to offer us a glass of water, see if we were okay, NOTHING!!! I asked them to turn on the ceiling fan for comfort but that thing rotated slower than molasses. Never again. We stayed in Bangkok before our arrival to Phuket at Aloft and I will definitely be visiting them again. Not this place.
Staying at this hotel as I review - September 2017. Really nice hotel, peaceful, lovely pool area with a beautiful forest backdrop where you can see the Big Buddha. Lots of sun beds available, big pool, jacuzzi area and two pool areas suitable for children. We have a swim up room which has been ideal as we are here with our 2yr old grandson who has loved being able to get straight into the pool (wearing safety vest). Rooms are very nice and have air conditioning which has been great as the heat is really strong. Rooms are cleaned daily and bottled water supplied FOC as is the safe, the beds were very firm but really comfy and bedding changed daily. Beach towels are provided as is a small bus down to the beach - also very nice and water lovely and warm. Buffet breakfast had something for all of our tastes. Staff were all very nice and helpful. There is a gym, sauna and massage area - though we didn't use them. Only fault if I'm being really picky is the room needs decorating but not so bad that it caused any problem with our stay. I would definitely recommend this hotel to family and friends. We've had a lovely stay 😃😎
Our third visit to Alpina Phuket Nalina Resort & Spa. After first visit could hardly wait to go back. Great location not to busy but close to great restaurants, markets and beach. Pool bar is great and PLAMOT the bar tender always happy to assist with your bar requirements. Thank you again to all people at the resort. You made our stay very special.
Our stay in Alpina hotel was wonderful, specially that we booked the pool access room, the room design is nice & very good for couples. Overall a beautiful & clean hotel & great value for money, one complain though, the room service response was slow for removing the empty dishes & their english needs improvement.
Spend 2 nights here in July '17. Large room with a pool view. Comfy bed. Good breakfast included. Staff all helpful. Was very quiet when we visited so had the pool to ourselves for most of the time. Good a.c in room. Only down point to make is that on the map it looks close to the beach. As the crow flies, it is, however, there is a large private resort that runs the length of the beach, so one has to travel/walk around this to get to the sea. A free shuttle is provided to get you to the beach. The wifi is very good. This hotel is good value for the rates charged.
The resort has everything you need for a perfect vacation. Nice rooms, great pool area, good restaurants and the people working there are amazing. The only thing I could wish for is a fresh coat of paint in the rooms and a more thorough cleaning of the bathroom.
So this hotel was great for us because of the pool and it's size. It's very quiet, the rooms are a decent size, not huge but a good size, internet works well around the hotel. The food and drinks at the hotel are really nice and it's central to the main stop where all the action is. I will return again this week. The pool is the hotels selling point, must be on of the biggest pools in Phuket.
We stayed 3 nights, 2 families with 2 kids each in pool access rooms and my sister in 1st floor, just on top of our room. So, we had a so very comfortable stay, connected even without the intercom. Pools (2 for kids, and multiples for adults) are really great. Staff are also welcoming and accommodating. We also liked the location of the Hotel, they have shuttle to beach every hour, dawn to dusk. Bar and restaurants are also good, kids loved their Pizza, better than The Pizza Company one. My kids iterated that they would love to return to this hotel on earliest opportunity. We would gladly agree with them!
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 704 reviews