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APK Resort & Spa

3.0 out of 5.0

Recent guest reviews

We book Three rooms in APK Resort & Spa Check inn 11 APR 18 To Check out 14 APR 18 we book 23 MAR 18 , 11 APR 18 Going to check inn Hotel inform to me rooms are full they want to change the another property , we try to talk reservaration Staff Khun.Natanika simply say change to another property , buy we book apk resort and spa i dont know how they change without informing the guest , Smiply showing avilabilty and change the guest to another other , This hotel is playing aslo Loby person dont want to inform the name , They say there is no name for him , Very very bad hotel in phuket , Humbel request to All guest pls ingnore this Hotel

The wood work has dry rot, The shower takes forever to get hot. The staff are rude . The lift will not work with more than 4 adults, The beds are 1 kingsize to a room . No accommodation for children. You can hire a mattress for the floor.

The floor of the first room that they gave us was totally destroied and wet and the room smelled like mold. Apparently the bathtub was leaking all the water to the floor and that is why there was a lot of water on and under the floor. They had tried to cover the damages with two carpets. When we went to reception to tell about the floor, they acted like they had never seen the damages before. We couldn't get a new room right away because they were fully booked so we spent one night in a molded room which also was full of ants. The next day they gave us a new room which was a lot smaller and clearly not the same roomtype that we had booked. Also the AC in the room was not working. The reception staff is extremely rude to every customer who has something negative to say about their hotel. The hotel's name is resort and spa but there is not even a spa in the same building, you have to go across the street. The spa used to be on the rooftop of the building and there are still some sings to the spa but the space where it used to be is empty. Rooftop pool area is a bit dirty and small, the other pool was in a different building and really dirty as well.

Terrible hotel I wouldn’t recommend it to anyone terrible service in patong there’s 3 of them and all 3 are really bad hotels, don’t stay here ever... no towels till 9pm it’s really awful I would advise anyone to stay here, the staff don’t aren’t helpful at all !!!

The staff won't help you more politely. As we won't understand there language if we ask them twice they get just iritate and look person sitting beside them and say something . As Thailand is a tourist place there should be helping nature

Just visited Phuket for 02 nights on 19&20th.January'18 and forcibly stayed at APK Resort and gathered a bitter experience. The hotel is not 3* but just hostel with double accomodation. No reception, no room service, no bellboy, no restaurant or bar, nothing else. Swimming pool is just beneath the stairs & lift. Lift can carry maximum two adults, very rude staff of their old hotel. No rooftop pool or poolside bar. Still the tour operators forcefully book for you. I booked Patong Palace. But they compelled me to check into this. Please go thru other sites also before booking of this hotel.

Hotel is a bit old and needs some refurbishing. Close to everything and convenient to shops food and night life. Elevators don’t hold more than 250kg although rated for 750kg. So walking some stairs maybe in order depending on how many people get in elevator. Breakfast is basic. Can be noisy at night being located in an alleyway, but generally ok for a 2 star hotel

There are two APK hotels in Patong which causes confusion with taxi drivers, (but they are on the same road) APK hotel, and APK resort and spa. We are currently staying at the later, however, it certainly isn't a resort and currently has no spa. The spa and pool on the roof looks like it has been out of action for years, and the one on the ground floor has been blocked off for the duration of our 2 week trip. It's not a relaxing, luxury hotel, but then we did book a hotel in central Patong and didn't pay much, so we can't complain about that. The location, apart from being noisy is great. The rooms are basic and clean. Our toilet flush sticks and the balcony door doesn't lock properly. You get what you pay for, and it's a value hotel.

Checked into this hotel and checked straight back out again. Firstly on arrival the staff where unbelievable rude We had booked a deluxe room and as you can see from my photos the rooms are not as the ones on the website. When I questioned the receptionist she firstly tried to claim it was a deluxe before then deciding she couldn’t understand me. The room was filthy and crawling with ants. When I spoke to another person on the phone it transpired no deluxe rooms left but they had happily taken the booking and payment. Although they kept saying they didn’t understand me a person did arrive st room with an empty can of ant spray No refund was forthcoming and we ended up booking another hotel which was of a much better standard. On arrival the porter scratched and damaged my luggage dragging us through what looked like a back entrance to the hotel. Adding insult to injury after spending 10 mins or so in the room we were made to wait whilst they checked the room for damages before refunding the deposit they had just taken. Really would strongly suggest anyone thinks twice before booking this hotel. There are far nicer hotels in Phuket for same price Stressful start to our Phuket trip

We (family of four) stayed in APK Resort and Spa between 22-25 Nov 2017 (3 Nights). Overall the look of the resort is very average, with 3-star facility. It has an attached external restaurant where breakfast is offered in the morning. We stayed in the Junior Suite on 7th floor of the New Building which is on the back side of the resort. It is quite peaceful over there even though Resort is on the main road. Room was very big as compared to various International hotels where we have stayed so far. All the promised facilities were available in the room. Though A.C. are located on the extreme corners of the room, it is manageable and room remains cool in the nights though it becomes little difficult in the afternoon time. Breakfast is of average quality with few options for Vegetarians like us. Now, comes the hiccup which was that elevator in the building where we stayed stopped working on the second day itself, and even after 48 hours it was not repaired. You can imagine with 2 kids, how difficult it could be to walk up and down the stairs. On the check out day, we had to bring all our luggage down (4 Bags) all the way from 7th Floor to Ground Floor on our own, which consumed over 15 minutes and we missed the break fast due to this. We requested the restaurant staff that, since kids were hungry, allow us to carry some bread with us, but without any hesitation, they simply refused showing us the rule written in the restaurant. Since it was there fault that, elevator in the new building was not operational, we were expecting more practical approach by them. If the customer has to bring the luggage down all the way from 7th Floor and have a vehicle waiting for the air port transfer, What else customer can do but to request to carry the breakfast parcel with us? This incident brought our Review rating down to 2, since we have not seen this in any other International hotels in England, France and India where we have stayed so far. Our advise is to stay away from APK if you have kids with you since there is only one faulty elevator in the New Building which is on the back side.

198 Pang-Muang, Soi Kor Road Kathu Phuket

Hotel highlights

  • Walking distance to Patong Beach and Bangla Night Street
  • Free WiFi in public areas
  • Onsite dining
  • Spa

APK Resort & Spa places you within a 15-minute stroll of popular sights such as Patong Beach and Bangla Night Street. This 3-star resort has 230 guestrooms and offers a full-service spa, an outdoor pool, and a spa tub. Centrally located in Kathu, the resort is also a short walk from Bazaan Fresh Market and Royal Paradise Night Market.


Dining

Enjoy a bite to eat at Ton Tong Restaurant, the resort's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

APK Resort & Spa's 230 rooms are air-conditioned and provide balconies, refrigerators, and coffee makers. Guests can expect WiFi and 21-inch TVs with cable channels. Free bottled water, safes, and phones are also available.


Property features

Guests staying at APK Resort & Spa enjoy access to a full-service spa, an outdoor pool, and a spa tub. For transportation, you can make use of a shuttle from the airport to the hotel (available on request) for THB 1000 per vehicle, as well as limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a sauna, a rooftop terrace, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

40.0% of guests recommend this hotel

Total of 440 reviews