Emerald Lagoon Retreat Phu Quoc

3.5 star property

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Photo gallery for Emerald Lagoon Retreat Phu Quoc

Sauna, hot springs, mud baths
Ocean Breeze King Bed Bungalow | Hypo-allergenic bedding, individually decorated, individually furnished
Exterior
Hypo-allergenic bedding, individually decorated, individually furnished
A beach with white lounge chairs, a small hut, and a sign that reads "Passage Bay."

Reviews

4.0 out of 10

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cay Sao, Phu Quoc, An Giang
  • Place, Phu Quoc National Park
    ‪1 min drive‬
  • Place, Sonasea Phu Quoc Night Market
    ‪47 min drive‬
  • Place, Phu Quoc Night Market
    ‪50 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪38 min drive‬

Room options

Ocean Breeze King Bed Bungalow

  • Beach view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ocean Breeze Two Bed Bungalow

  • Beach view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Ocean Breeze King With Bathtub Bungalow

  • Beach view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Forest Nest with Two Bed Bungalow

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Forest Nest with King Bed Bungalow

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Forest Nest With King Bed Bungalow

  • Sleeps 2

Forest Nest With Two Bed Bungalow

  • Sleeps 2

Ocean Breeze King Bed Bungalow

  • Sleeps 2

Ocean Breeze King With Bathtub Bungalow

  • Sleeps 2

Ocean Breeze Two Bed Bungalow

  • Sleeps 2

Pine & Tide Queen Tent

  • Sleeps 2

Pine & Tide Two Bed Tent

  • Sleeps 2

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About the neighborhood

Phu Quoc

Emerald Lagoon Retreat Phu Quoc places you next to Phu Quoc National Park and a short drive from other popular attractions like Ham Ninh Fishing Village. This 40-room, 3.5-star hotel has a private beach, a full-service spa, and a restaurant.

What's nearby

  • Phu Quoc National Park - 1 min drive - 0.3 miles
  • Ham Ninh Fishing Village - 32 min drive - 10.2 miles
  • Phu Quoc Beach - 45 min drive - 16.5 miles
  • Sonasea Phu Quoc Night Market - 47 min drive - 16.2 miles
  • Phu Quoc Night Market - 50 min drive - 18.1 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 28 min drive

Restaurants

  • ‪Rory’s Wreck - ‬4 min drive
  • ‪Nhà Bè Cây Sao - ‬8 min drive
  • ‪The Pier Resort - ‬3 min drive
  • ‪fukuok - ‬27 min drive
  • ‪Bittersweet Bistro - ‬32 min drive

About this property

Emerald Lagoon Retreat Phu Quoc

Guests of Emerald Lagoon Retreat Phu Quoc have access to a private beach, a full-service spa, and an outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this beach hotel include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
Guests can expect to find free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and toothbrushes and toothpaste. Other amenities include balconies or patios, electric kettles, and ceiling fans. Housekeeping is available on request.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a mud bath and a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: VND 160,000 for adults and VND 85,000 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Mini golf
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Hot/mineral springs
  • In-room massages
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 floor
  • 2 buildings
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests will receive key retrieval information
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total pets
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: VND 500000 per person, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately VND 160000 for adults and VND 85000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

DUGONGBAY ham ninh phu quoc Hotel
DUGONGBAY ham ninh phu quoc Phu Quoc
DUGONGBAY ham ninh phu quoc Hotel Phu Quoc

Frequently asked questions

What's there to see close to Emerald Lagoon Retreat Phu Quoc?

This hotel is located in Phu Quoc, just steps from Phu Quoc National Park.

Will I be able to park at Emerald Lagoon Retreat Phu Quoc?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Emerald Lagoon Retreat Phu Quoc?

There is a full-service spa available for guests to enjoy and services include mud baths and hot springs.

Does Emerald Lagoon Retreat Phu Quoc feature a casino on the premises?

No, Emerald Lagoon Retreat Phu Quoc doesn't have a casino.

Is there an indoor pool at Emerald Lagoon Retreat Phu Quoc?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Emerald Lagoon Retreat Phu Quoc good for couples?

There are many amenities for couples at this hotel, including a chef service and in-room massages in each guestroom, and some feature beach view.

Does Emerald Lagoon Retreat Phu Quoc have a hot tub?

No, but guests can enjoy hot/mineral springs at this hotel.

Does Emerald Lagoon Retreat Phu Quoc have a restaurant that serves breakfast?

Yes, Emerald Lagoon Retreat Phu Quoc serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Emerald Lagoon Retreat Phu Quoc allow pets to stay free of charge?

Yes, cats and dogs stay free at Emerald Lagoon Retreat Phu Quoc and the property also provides an off-leash area.

Does Emerald Lagoon Retreat Phu Quoc have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Emerald Lagoon Retreat Phu Quoc?

The closest major airport to Emerald Lagoon Retreat Phu Quoc is Phu Quoc (PQC-Phu Quoc Intl.), which is 12.5 mi away (28 minutes by car).

Can I book a room with a balcony at Emerald Lagoon Retreat Phu Quoc?

Yes, every guestroom at Emerald Lagoon Retreat Phu Quoc comes with a balcony/patio and some offer beach and mountain views.

Emerald Lagoon Retreat Phu Quoc Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

Reviews

2/10 Terrible

Elisa

Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing went well. No check in staff for hours no one was around. The restaurant, bar and spa were all closed. Could only get food after 5pm
Stayed 4 nights in Jan 2026

6/10 Okay

Carina

Stayed 2 nights in Dec 2025