Hey had to go to the hospital the last day of my stay so I do have bad slept in my room if you can put them up front at the receptionist does that would be be.
Left this Roach invested motel and requested refund was there maybe an all of 10 minutes couldn’t even sit down DISGUSTING why a place like this would be on any website is SAD!!!!
The building was old , poor clean, Also, I requested to leave because Trump said that we shouldn't stay the place where more than 50 people so I couldn't stay because I had children because of Corona virus, I asked the owner to give me one of money because I had to leave immediately due announcement for corona virus but they refuse to give me my money. But the situation was on my control, I left one day before of my revetion .
This particular Knights Inn was pathetic. Only stay there if there is no other place in the entire city of Mesa that has an available room. There were cigarette burns on both pieces of furniture, plus the bathroom counter and the bathtub. This place is disgusting! The air conditioning/heater combo was so loud that I could barely hear the TV. I turned the power off and it still continued to run. Therefore, I had to unplug it from the wall. This hotel was so bad that it makes Motel 6 look like the Hyatt Regency.
The staff were hard to reach and wasnt concerned with guests issues. There were ants all over the bathroom and the tv didn't work properly. I won't ever stay at a Knights Inn again.
As soon as I sat on bed the hanging bed backboard fell. Roaches
Keycard did not work after a day. WiFi was not working.
It had bug i had no tv bed was broken peiple up front had mood swing some time sweet sometimes i worried. Pool never clean.people always fighting there always loud. Upside is right by the light rail.
OMG where do I begin! GREAT place for disease. The place needs to be shutdown for the infestation of roaches and ants crawling on your bed. The staff are totally rude and could care less about people or customer service. The cleaning staff speak no English so I had to make the bed with the dirty sheets I was given. Roaches everywhere.
They have cleaned it up alot since the last time I stayed there Which was 4 years ago
Needs to do alot better on everything. Beds were aweful. Room wasnt nice at all. Maintance man was nice and very helpful. Couldn't get the t.v. to work and when we did couldn't get all the channels. The doot was raggedy. Key card didnt work half the time.
There was no lights in the room and the maid said they didn’t have anymore because of the meth addicts are destroying the rooms . We brought our own lights from the store how ghetto and unprofessional is that ?
Theirs bo shower towel and the snall shampoo and conditioner bottles were empty.
I didn't really like much about this property. I only stayed here because I thought that I would have a microwave and mini fridge in my room which wasn't the case. The prices are cheap for the room because they have hidden fees on the back end like a $20 early check-in fee even if they have rooms available you will be charged. They also charge you a $10 fee for when you pay with your debit or credit card. The wi-fi is free and didn't work the whole time I stayed there. I guess they figure since it is free that they don't have to fix it. The front desk staff are not friendly and they have attitudes. First time stay and last time stay.
Really enjoyed the staff who helped us with our stay. Very kind and personable. Even at check out a different person was there and she was very nice and helpful. I also would like to Thank the same lady as we checked out for the night before. Someone was going around asking for drugs and she immediately removed them from the property. This hotel has potential. The beds need to be redone, the bathroom door, the door to get into the room and the bath tub. Nice counter tops and clean room. It’s just needs some TLC and this would be a place town stay. We have dogs one was a service animal and the other a two year old pup. I really enjoy putting places for people to stay at when they bring their four legged kids. Fido Friendly is the new way all hotels are going. It was an enjoyable stay except the beds were yucky. Thank you
Knights Inn Mesa places you within a mile (2 km) of popular attractions like Mesa Arts Center and Mesa Convention Center. This 102-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs and free toiletries.
At Knights Inn Mesa, guests have access to an outdoor pool, laundry facilities, and an ATM. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations.
Hey had to go to the hospital the last day of my stay so I do have bad slept in my room if you can put them up front at the receptionist does that would be be.
Left this Roach invested motel and requested refund was there maybe an all of 10 minutes couldn’t even sit down DISGUSTING why a place like this would be on any website is SAD!!!!
Thank you for reaching out to us, i would like to apologize profusely. When next in town please give us another chance, I know we can do much better.
Thank you for your review
The building was old , poor clean, Also, I requested to leave because Trump said that we shouldn't stay the place where more than 50 people so I couldn't stay because I had children because of Corona virus, I asked the owner to give me one of money because I had to leave immediately due announcement for corona virus but they refuse to give me my money. But the situation was on my control, I left one day before of my revetion .
Thanks for staying with us. We appreciate your feedback!
We are sorry you didn't enjoy your stay but we thank you for your feedback
This particular Knights Inn was pathetic. Only stay there if there is no other place in the entire city of Mesa that has an available room. There were cigarette burns on both pieces of furniture, plus the bathroom counter and the bathtub. This place is disgusting! The air conditioning/heater combo was so loud that I could barely hear the TV. I turned the power off and it still continued to run. Therefore, I had to unplug it from the wall. This hotel was so bad that it makes Motel 6 look like the Hyatt Regency.
Thank you for your review
The staff were hard to reach and wasnt concerned with guests issues. There were ants all over the bathroom and the tv didn't work properly. I won't ever stay at a Knights Inn again.
am so sorry that you had such a bad stay with us. Rest assured that we will be looking into the mattes that you have mentioned. We hope that you give us another try.
As soon as I sat on bed the hanging bed backboard fell. Roaches
Our deepest apologies for the inconvenience. We will take care of this issue right away to avoid any future occurrences. Thank you for your review
Keycard did not work after a day. WiFi was not working.
I am so sorry that your key card did not work. Sometimes they stop working, but you can always come to the desk to get it fixed
I am so sorry that you did not have a good stay we hope that next time things will be much better for you
Thank you for your review.