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Knights Inn Mesa Az

1.5 out of 5.0

Recent guest reviews

Read a lot of really bad reviews, but hotel was ok. Stayed for 4 days and room was clean(ish). Towels were kinda worn, but no real issues. If you want cheap, you have to expect minimum comfort and amenities.

Neighborhood seems fine in the daytime. Nighttime, not so much. Many of the clients at this hotel also appear to be of questionable character. My suitcase was stolen while sitting outside my door. But even putting that aside, the rooms need some serious maintenance. None of the lamps worked -- only the bathroom light worked. Mini fridge door doesn't shut properly, and so the fridge leaks water on the floor. Door to the room does not shut well, and it looks as though a thief could easy bust in ... which given the clientele, seems a possibility.

Stay there in the past and needs updating and better maintenance and better beds and better water heat

Smelly room (117), Dirty - hairs on counters, toilet - pathetic. Noisy (guys testing cars / bike around 11 PM in night). TV did not work. I already paid for 2 nights - else I would have left after first night. Breakfast - misleading - coffee and Granola bar.

I left this hotel after first night of 12 day reservation. Drug infested area with no help from staff - Room was deplorable - slept on top of covers - TV didn't work - staff wouldn't answer phone - afraid for my safety.

1st room unacceptablely broken curtain etc. Second room only marginally better. Would of cancelled except your policy requires cancellation a day before arrival. Give it a negative 2 stars.

The wi-fi didn't work. The vending machine was empty. No fridge, no microwave. The bed was worn out and the air conditioner was very loud. No stopper in the bathroom sink. It has bugs running around on the floor and they are real fast, when I was trying to kill them they would run up the walls. I still managed to kill 8 or 9. I thought when I booked this motel I was getting a good deal but as I pulled in and read the sign for what a person pays for a night I was very disappointed cause I had booked in advance and I was stuck! I'm not changing anything I wrote. I feel I have followed your guidelines and I stand by everything I said!

The staff was rude when asked for things like the hot water was not running in my hotel and the door key had to be reprogrammed every day. The rooms were not cleaned the 5 days we were there, we actually went to the store and bought cleaning supplies and had to clean just to bathe and use the toilet!! Bugs were crawling around. Took our belongings outside and shook them when we departed. We realized some "deals" were not worth it!!

Stayed over Memorial Day weekend even though it was close to Main Street it was very quiet, clean, friendly staff. I would recommend staying on the side closest to Main Street upstairs. Internet connection did not work or would have gotten 5 stars.

Orbitz had said when I booked that if I didn't stay the whole six nights I would not be held to paying the six that I had reserved. The hotel said I had to pay. I paid for six nights but only stayed three. The place was dirty, full of bugs, and was a party place. The cops were there several times over the three days I stayed.

The people were very nice, and pleasant the Staff were very nice,

Felt unsafe. Linens had cigarette burn holes. The bed was hard. Orbitz should not recommend this place.

Pictures of the rooms looked okay online, but when we walked into the room it appears the pictures were taken at another hotel. The bedspread had cigarette burn holes, the vanity had cigarette burn marks all over, the table was scarred and dented like old furniture.. I opened the refrigerator and there was a cockroach. In the other two rooms the main light switches did not work. We refused to stay it was unacceptable. When we asked for our money to be returned, the night clerk became angry and told me next time look at the room and not look at the low price. I told him I did look at the pictures, you are the ones who are deceiving the public. He threw our credit cards back at us.The area location was not good, too many homeless people.In the parking lot there were people loitering, people in cars parked in the dark. We were very uneasy and people in the room next door were very noisy. The room smelled terrible, and when we got back into our vehicles the smell of the room lingered on our clothes.

Never even checked in. Verified with the front desk the day before about a late check in. Got to hotel and reception was locked up, lights out, no one there at all. Actually ran into another person who was already checked in but locked out of their room. They could not get back into their room. Avoid this hotel like the plague!!!!!

Night clerks and cleaning staff were very professional and friendly. Room was clean, although rather dilapidated. To be fair, the motel is undergoing major renovations at this time. The location was fairly quiet at night for metro Phoenix (where I had previously lived). Plenty of parking spaces. Swimming pool available (but I did not use it). Room rates are high, but Orbitz got me a great rate. Limited amenities (no coffee machine, refrigerator, or microwave in hotel room. Free coffee and a snack available in the office in the morning.

The hotel was clearly undergoing renovations so I'm being very reserved in my review here but I'd recommend: adult-sized towels; provide hooks or a bar to hang clothing from; steam-clean the rugs; replace the lamps with working/undamaged light fixtures; clear the parking lot drainage so there's no lake of water during rains; consider halting construction during later hours and early morning when you have guests in adjoining rooms. And hire an exterminator.

Switched rooms 3 times. Ants, roaches, caulk joints for shower open, some shower heads don't even reach the back of the shower, mattresses stained and worn with dips as much as 3 inches....first mattress looked like someone had been murdered on it, bed sheet sets all had cigarette holes in them, bad reception on 1 of the TV's, & hotel management never did anything though I made multiple complaints would only give me a new room in which there were different problems...I will never stay at Knights Inn again. I even complained to Wyndam Hotel Group and was told I would recieve a call back in a 10 days!! And never even got a call from them....big chain of hotels to avaoid but I will fo my best...horrible customer service!!! The worst part is I am not the only one complaining and I am aldo not the only one that has had NOTHING!! done to make up for ruining my accommodations for my 2 week trip to visit my girlfriend that wouldn't stay the night at this place after waking up after a nap to a roach in her face...this happened multiple times to myself aswell.

This motel is 2-blocks from the light rail and not near any eating spots but a taco shop (that shop is average to good), so you would have to walk a ways to buy a meal. There is a Fry's Market about a third mile away but the motel has only a microwave in the office to heat anything up on. This is really a place to get-away from it all and it is quiet enough. The TV has limited channels, but almost adequate for most people. It's a "just-okay" sort of place, great for overnite travelers who want a good rest and will then move on; for those on a little 5-day get-away, it's not the greatest choice.

If I knew what I was getting myself into I would have spent more money to stay somewhere nicer. There were cigarette burns in the comforter, the furniture was falling apart, and we found cockroaches in the room multiple different times.

A place to sleep. TV control did not work the Television; but you could work the TV by the controls on the TV itself.

630 W Main St Mesa AZ

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Knights Inn Mesa Az is located within a mile (2 km) of Arizona Museum of Natural History and Mesa Arts Center. This 102-room motel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also near Mesa Convention Center and Mesa Amphitheatre.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 102 air-conditioned rooms provide free local calls. Guests can expect to find free WiFi and TVs with cable channels.


Property features

Guests of Knights Inn Mesa Az enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This motel also has laundry facilities.

Guest reviews for Knights Inn Mesa Az

Everyone (31) Business (5) Couples (5) Family (9) Friends (4) Other (11)
2
Everyone

Read a lot of really bad reviews, but hotel was ok. Stayed for 4 days and room was clean(ish). Towels were kinda worn, but no real issues. If you want cheap, you have to expect minimum comfort and amenities.

By , from IN on Apr 16, 2018

2

bad neighborhood, attracts the wrong element

Everyone

Neighborhood seems fine in the daytime. Nighttime, not so much. Many of the clients at this hotel also appear to be of questionable character. My suitcase was stolen while sitting outside my door. But even putting that aside, the rooms need some serious maintenance. None of the lamps worked -- only the bathroom light worked. Mini fridge door doesn't shut properly, and so the fridge leaks water on the floor. Door to the room does not shut well, and it looks as though a thief could easy bust in ... which given the clientele, seems a possibility.

By on Mar 26, 2018

2
Everyone

Stay there in the past and needs updating and better maintenance and better beds and better water heat

By , from Co on Mar 22, 2018

1

never stayed in hotel as bad as this

Everyone

Smelly room (117), Dirty - hairs on counters, toilet - pathetic. Noisy (guys testing cars / bike around 11 PM in night). TV did not work. I already paid for 2 nights - else I would have left after first night. Breakfast - misleading - coffee and Granola bar.

By on Mar 21, 2018

1

bad hotel in a drug area - do not stay here.

Everyone

I left this hotel after first night of 12 day reservation. Drug infested area with no help from staff - Room was deplorable - slept on top of covers - TV didn't work - staff wouldn't answer phone - afraid for my safety.

By , from Canada on Feb 25, 2018

1

worse than a motel 6.

Everyone

1st room unacceptablely broken curtain etc. Second room only marginally better. Would of cancelled except your policy requires cancellation a day before arrival. Give it a negative 2 stars.

By , from Yucson on Feb 18, 2018

1

worst place i've ever stayed!!!

Everyone

The wi-fi didn't work. The vending machine was empty. No fridge, no microwave. The bed was worn out and the air conditioner was very loud. No stopper in the bathroom sink. It has bugs running around on the floor and they are real fast, when I was trying to kill them they would run up the walls. I still managed to kill 8 or 9. I thought when I booked this motel I was getting a good deal but as I pulled in and read the sign for what a person pays for a night I was very disappointed cause I had booked in advance and I was stuck! I'm not changing anything I wrote. I feel I have followed your guidelines and I stand by everything I said!

By , from Ohio on Jul 18, 2017

1

worst ever!

Everyone

The staff was rude when asked for things like the hot water was not running in my hotel and the door key had to be reprogrammed every day. The rooms were not cleaned the 5 days we were there, we actually went to the store and bought cleaning supplies and had to clean just to bathe and use the toilet!! Bugs were crawling around. Took our belongings outside and shook them when we departed. We realized some "deals" were not worth it!!

By , from Milwaukee, WI on Jul 10, 2017

5

you get what you pay for. great for an overnighter

Everyone

Stayed over Memorial Day weekend even though it was close to Main Street it was very quiet, clean, friendly staff. I would recommend staying on the side closest to Main Street upstairs. Internet connection did not work or would have gotten 5 stars.

By on May 30, 2017

1

horrible!!!

Everyone

Orbitz had said when I booked that if I didn't stay the whole six nights I would not be held to paying the six that I had reserved. The hotel said I had to pay. I paid for six nights but only stayed three. The place was dirty, full of bugs, and was a party place. The cops were there several times over the three days I stayed.

By , from RI on May 11, 2017