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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Front of property
Lobby
Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hotel San Carlos - Downtown Convention Center is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 129-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • Mortgage Matchup Center - 7 min walk - 0.4 miles
  • Arizona Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Barrel & Bushel - ‬4 min walk
  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Hotel San Carlos - Downtown Convention Center features a 24-hour gym, free WiFi in public areas, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Other amenities at this historic hotel include a 24-hour business center, a terrace, and a reception hall.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on May 13, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel San Carlos - Downtown Convention Center?

This hotel is situated in Downtown Phoenix within a short 12-minute walk of Chase Field and also 7 minutes on foot from Mortgage Matchup Center. You'll also find Arizona Center and The Van Buren less than a mile away.

Is parking available on site at Hotel San Carlos - Downtown Convention Center?

No, there isn't parking available at the hotel.

Does Hotel San Carlos - Downtown Convention Center feature a casino?

No, Hotel San Carlos - Downtown Convention Center doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos - Downtown Convention Center?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel San Carlos - Downtown Convention Center?

At this historic hotel, couples will appreciate amenities like a restaurant plus some guestrooms include a city view and free WiFi.

Does Hotel San Carlos - Downtown Convention Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel San Carlos - Downtown Convention Center have a restaurant with a breakfast menu?

Yes, Hotel San Carlos - Downtown Convention Center serves breakfast for a surcharge at Centrico.

Will Hotel San Carlos - Downtown Convention Center allow pets to stay for free?

No, pets aren't allowed at Hotel San Carlos - Downtown Convention Center though service animals are welcome.

Does Hotel San Carlos - Downtown Convention Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel San Carlos - Downtown Convention Center?

The closest major airport to Hotel San Carlos - Downtown Convention Center is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Are there rooms with balconies that I can book at Hotel San Carlos - Downtown Convention Center?

No, there aren't any guestrooms at Hotel San Carlos - Downtown Convention Center that offer a balcony.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 424 out of 1039 reviews
Rating 8 - Good. 244 out of 1039 reviews
Rating 6 - Okay. 169 out of 1039 reviews
Rating 4 - Poor. 115 out of 1039 reviews
Rating 2 - Terrible. 87 out of 1039 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dulce

Traveled with family
Liked: Staff & service
Disliked: Amenities
Small room, tiny bathroom. Bed is uncomfortable. You can hear everything that happens in the adjacent rooms. However, location was great. Walking distance to all of downtown amenities
Stayed 3 nights in Mar 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location in downtown Phoenix, very walkable to sporting arenas and Roosevelt Row. Hotel is very historic and I appreciate that they have maintained that vintage charm.
Stayed 2 nights in Mar 2026

4/10 Poor

Rohit

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
All the old-world quirks and charm in the world (which the hotel has in spades) cannot make up for the fact that the bathroom is lacking basic functionality - the shower temperature oscillates unpredictably between comfortable and scalding hot, and the toilet seat is placed so close to the wall and the sink that one feels uncomfortably sqeezed in between the two while seated.
Stayed 5 nights in Jan 2026

6/10 Okay

Geraldine

Disliked: Amenities
This is a historic hotel which I thought would be a bit more updated. I gave it 3* because staff was helpful and the room itself was clean and comfortable. Crawling under a desk to plug in phone/electronics was not helpful. You had to pull out heavy nightstand to access those outlets on an electric strip at bottom baseboard. Yes there was an iron and ironing board in the closet, but no outlet. I didn’t find the outlet for the hairdryer until the morning I left—above the bathroom cabinet. If you are short, good luck. The central a/c cannot be changed as it is the same temp throughout all the rooms. The only way I could turn it off was to reach up and close the vent. I am 6’ tall. Even with a chair I don’t think a shorter person would reach it. There was a $100 incidental fee; however I have no idea what would be considered incidentals. The shower had a big and deep bathtub with a handheld shower that didn’t move from the wall but the showerhead could be moved up and down and sideways. The toilet was very low. Probably 15” high max, although it felt more like 12” high. Not great when you have mobility issues. Great restaurant across the street and one in hotel and another bar/restaurant a few doors down. Very loud between 12-3am and you could also hear conversations from other rooms. The rate was inexpensive. Spots in carpets in main hallway.
bathroom outlet at top of cabinet
crawl underneath desk for outlets
bathroom-low toilet
bedroom with ceiling fan and light-pull switch
Stayed 2 nights in Feb 2026

6/10 Okay

Stephane

Disliked: Amenities
staff super friendly... unfortunately ... no free bottles of water in the room tv chanels not working internet router way off the capacity range ... need to go on first floor to work instead in the room and the bathroom OMG !!! the shower head is made for the Shcroumptf ... lower than 4 feet high for a big guy 6.2 !!! aie caramba .... and the faucet for the liliputian ... Please make some investment and reno ... we our in 2026 !!! i understand the standard of 1912 / 1928 ... but com'on guyz !!! money money money !!!!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Indigo

Liked: Cleanliness
Room was fresh, clean. Staff were welcoming, courteous, and helpful. 1928 vibe—a 1928 chilled water faucet remains in the wall above an updated pedestal basin and faucet in the bathroom, which still features the small white honeycomb tiles of that era. You can sense the Flapper era throughout the hotel—the elevators have shiny copper doors.
Stayed 1 night in Feb 2026

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this historic 98 year old hotel was great except for their Wi-Fi which next to never worked - that was okay for me though because there were lots of doll spots in walking distance to chill at.
Stayed 2 nights in Feb 2026

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness
The location was great, we were able to walk to everything we wanted during our stay. But it is an older hotel and the rooms are not very large.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, clea room
Stayed 1 night in Feb 2026

10/10 Excellent

Barbara

Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Fun historic hotel with ultra friendly staff. The hotel and rooms were clean though my room had many stains on the carpet that lessened it's appeal. My only real complaint would be the plumbing. Taking a shower was difficult as it seems that anytime anyone in the hotel flushed a toilet the shower water would turn scalding hot!
Stayed 4 nights in Jan 2026

6/10 Okay

Zona, Tonalea

The hotel was nice and quaint. I liked the antique furniture. The parking was not so good. $20 for one night. I liked the restaurant that was next to the lobby.
Stayed 1 night in Feb 2026

8/10 Good

Kyrene

Stayed 1 night in Feb 2026

8/10 Good

Nichole

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Great historic hotel! Great location too. Maid service every day, very clean. Little complaint, water temperature regulation needs work. Overall will definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities
Staff was so nice & helpful. Very unique and true to the 1920’s.
Stayed 1 night in Feb 2026

8/10 Good

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appropriate for price. Less expensive than the nearby fancier hotels. A good option.
Stayed 4 nights in Jan 2026

2/10 Terrible

Fawn

Business traveler
Disliked: Cleanliness, staff & service, amenities
I was called for Federal Jury Duty and they refused to let me cancel when the jury duty was called off ! The reservation was made because by law I had to be in downtown per the letter I received and all the reading I did online if I wasn’t there I’d go to jail but then the hotel refused to cancel
Stayed 1 night in Feb 2026

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Amenities
If you’re into historic hotels and the ambience- it is that. If you’re looking for modern convenience and space, it’s not. I enjoyed the stay and the front desk man was awesome!
Stayed 3 nights in Jan 2026

8/10 Good

james

Stayed 4 nights in Jan 2026

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, amenities
This place was charming - it had character - history, etc.
Stayed 3 nights in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Room was very clean, staff were friendly and helpful. We had a room over the pub, 4th floor, and that location was too loud for us. The city life was loud late into the night. The walls seem very thin at the hotel, we could hear the room next to us snoring all night. Very cool historical place and I’m glad we stayed there but I’m not we would again. I barely slept, but if city noises is something you can sleep through, it’s a great choice!
Stayed 2 nights in Jan 2026

10/10 Excellent

JULIA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Awesome room, amazing staff, and everything was clean! Walking distance from the Van Buren which was awesome. My only complaint is that the hotel is freezing and there’s no thermometer or radiator in the room. Me and my girlies got low iron and we slept in a bile like hamsters to conserve body heat.
Stayed 1 night in Jan 2026

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities
The room was fine and the staff were courteous and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Super cute/quaint! nice staff and convenient to fun food options. Outside- typical downtown riff-raff and hipsters, felt uneasy coming from dark parking garage! Have to find parking!!
Stayed 2 nights in Jan 2026

8/10 Good

Lucille

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was good and desk clerk were friendly and helpful
Stayed 1 night in Jan 2026

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