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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Lobby
Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Interior
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.6 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hotel San Carlos - Downtown Convention Center is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 129-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • Mortgage Matchup Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Barrel & Bushel - ‬4 min walk
  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Westin Executive Club - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Hotel San Carlos - Downtown Convention Center features a 24-hour gym, free WiFi in public areas, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this historic hotel include a 24-hour business center, a terrace, and a porter/bellhop.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Mar 29, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel San Carlos - Downtown Convention Center?

This hotel is situated in Downtown Phoenix within a short 7-minute walk of Mortgage Matchup Center and also 12 minutes on foot from Chase Field. You'll also find The Van Buren and Arizona Financial Theatre less than a mile away.

Is parking available on site at Hotel San Carlos - Downtown Convention Center?

No, this hotel doesn't offer parking.

Does Hotel San Carlos - Downtown Convention Center feature a casino?

No, Hotel San Carlos - Downtown Convention Center doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos - Downtown Convention Center?

No, there is no indoor pool at this hotel.

Is Hotel San Carlos - Downtown Convention Center a good place to stay for couples?

At this historic hotel, couples will appreciate amenities like a restaurant and a restaurant bar plus some guestrooms include city views.

Are there hot tubs at Hotel San Carlos - Downtown Convention Center?

No, this hotel doesn't have a spa tub.

Does Hotel San Carlos - Downtown Convention Center have a restaurant with a breakfast menu?

Yes, Hotel San Carlos - Downtown Convention Center serves breakfast for a surcharge at Centrico.

Will Hotel San Carlos - Downtown Convention Center allow pets to stay for free?

No, pets aren't allowed at Hotel San Carlos - Downtown Convention Center though service animals are welcome.

Are there connecting rooms at Hotel San Carlos - Downtown Convention Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel San Carlos - Downtown Convention Center?

The closest major airport to Hotel San Carlos - Downtown Convention Center is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Are there rooms with balconies at Hotel San Carlos - Downtown Convention Center?

No, you won't find guestrooms with balconies at Hotel San Carlos - Downtown Convention Center.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Meow
Stayed 2 nights in Dec 2025

10/10 Excellent

Blake

Stayed 1 night in Dec 2025

6/10 Okay

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in several hotels and this hotel had the worst beds by far than any other hotel we have stayed at. It would have been more comfortable to sleep on the floor other than that everything else was perfectly acceptable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful front desk staff!
Stayed 2 nights in Dec 2025

8/10 Good

Patricia T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful historic hotel in the center of downtown Phoenix. Every member of the staff was wonderful - friendly, professional, and helpful.
Stayed 3 nights in Dec 2025

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
If you want history and nostalgia 100% the staff was amazing! Function? Not so much
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Amazing stay! This place is a hidden gem! Tony at the front desk is great and will bend over backwards for you. Definitely will stay here again!!!
Stayed 3 nights in Dec 2025

8/10 Good

Chandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Justin

Stayed 1 night in Dec 2025

6/10 Okay

Kenn

Traveled with partner
Liked: Cleanliness
Room was in good condition, staff was good. We love old hotels like this, the bed band pillows could use a serious upgrade, old and hard to sleep on.
Stayed 1 night in Dec 2025

6/10 Okay

Geneva

Stayed 1 night in Dec 2025

6/10 Okay

Raquel

Traveled with family
Disliked: Cleanliness, room comfort
Ac worked great. Room was clean. It is an older building so everything was outdated but nice for the experience. Beds and pillows are not comfortable at all so if you have back or hip problems it would be a no.
Stayed 1 night in Dec 2025

6/10 Okay

Mariah

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was clean, morning staff was very nice (evening staff not very friendly), and the bathroom had that historic charm. However, 4 of our 6 pillows (two beds) were like bricks. There was no thermostat in the room and the "air" kept blowing (not warm or cold). It made the room smell like a fart. In the middle of the night the radiator turned on and it got very hot, despite it not being that cold outside. There was only one outlet in our room that was accessible. I understand quirks, but there were just too many for my liking.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great other than a couple minor issues. No thermostat in the room and no thermal control in the shower. Water was constantly changing from hot to cold as other people around us used their water.
Stayed 1 night in Dec 2025

6/10 Okay

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed many times most have been very good experiences. This time to start with key card was not scanned properly. TV did not work in the room, then was told that nobody could come up right away. When I went down to the front desk was greeted with an attitude and explained that they could not fix the TV, and I knew that. Then, was told that maintenance would not be on the property until 8 or 9, and only until 11 o'clock at night. And I was trying to go out for the night. Ended up having to gather up everything in the room and change rooms and the front desk was again. Very rude to my guest, just not a good time at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenifer

Stayed 2 nights in Dec 2025

4/10 Poor

Andrew

Disliked: Property conditions & facilities, room comfort
There was no thermostat in my room. The shower head was nearly falling off. The beds were a bit uncomfortable. I could hear other people's televisions all night making it nearly impossible to sleep between that and the tram. Clean, yes. I didn't get a chance to see the pool. I wouldn't recommend staying for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Maksym

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel ever. Recommend. Best ppl. Love it.
Stayed 1 night in Dec 2025

2/10 Terrible

Ashlyn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away
Stayed 4 nights in Dec 2025

10/10 Excellent

christy T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the San Carlos. I wanted to stay in an historic hotel. It was fun reading the information posted and looking at the artwork. The hotel also met the criteria for all hotels: clean, friendly and helpful staff, comfortable bed, good shower. The location was perfect. I could walk to the AMC theatre and restaurants. The train was outside the door. I will stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Maksym

Liked: Cleanliness, amenities, property conditions & facilities
The Best place ever. Extremely classy. Would highly recommend. 😇
Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Angela was wonderful
Stayed 3 nights in Dec 2025

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