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Holiday Inn North Phoenix

4.0 star property

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Outdoor pool
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Suite, 1 King Bed, Non Smoking (Feature) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
12027 N 28th Drive, Phoenix, AZ, 85029
  • Place, Rose Mofford Sports Complex
    ‪2 min drive‬
  • Place, Grand Canyon University
    ‪11 min drive‬
  • Place, Phoenix Convention Center
    ‪18 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪26 min drive‬

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About the neighborhood

Phoenix

Located in North Phoenix within 2 miles (3 km) of Rose Mofford Sports Complex, Holiday Inn North Phoenix is within a few miles (5 km) of Metrocenter. This 4-star hotel welcomes guests with 174 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Rose Mofford Sports Complex - 2 min drive - 1.2 miles
  • Grand Canyon University - 11 min drive - 7.0 miles
  • Phoenix Convention Center - 18 min drive - 12.8 miles
  • Chase Field - 19 min drive - 13.1 miles
  • State Farm Stadium - 28 min drive - 17.3 miles

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Deer Valley Airport (DVT) - 10 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪In-N-Out Burger - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Holiday Inn North Phoenix

At Holiday Inn North Phoenix, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Onsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 2.50 to 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per stay, plus a deposit of USD 35.00 per stay
  • Pet weight must not exceed 40 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay
  • Utility fee: USD 30.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 2.50 to 10.00 per person
  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Phoenix North
Holiday Inn North Phoenix
Holiday Inn Phoenix North
Holiday Inn Phoenix Airport
Holiday Inn North Phoenix Hotel
Holiday Inn North Phoenix Hotel Phoenix
Holiday North Phoenix Phoenix
Holiday Inn North Phoenix Hotel
Holiday Inn North Phoenix Phoenix
Holiday Inn North Phoenix Hotel Phoenix

Frequently asked questions

What can I see near Holiday Inn North Phoenix?

This hotel is situated in North Phoenix, close to Metrocenter, Castles N' Coasters, and Lookout Mountain Golf Club. You'll also find Rose Mofford Sports Complex and Cave Creek Golf Course within a short drive.

Is there parking available at Holiday Inn North Phoenix?

Yes, parking is available for a surcharge. Free RV/bus/truck parking is also available for guests.

Does Holiday Inn North Phoenix feature a casino at the property?

No, Holiday Inn North Phoenix doesn't have a casino.

Will I find an indoor pool at Holiday Inn North Phoenix?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Holiday Inn North Phoenix?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn North Phoenix?

No, this hotel doesn't have a spa tub.

Does Holiday Inn North Phoenix have a restaurant that serves breakfast?

Yes, Holiday Inn North Phoenix serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Holiday Inn North Phoenix allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn North Phoenix for a fee of USD 35.00 per accommodation, per stay. A deposit of USD 35.00 per stay is collected.

Are there connecting rooms at Holiday Inn North Phoenix?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn North Phoenix?

The closest major airport to Holiday Inn North Phoenix is Phoenix Deer Valley Airport (DVT), which is 8.1 mi away (10 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 20 mi away (25-minute drive).

Are there rooms with balconies at Holiday Inn North Phoenix?

No, there aren't any guestrooms at Holiday Inn North Phoenix that offer a balcony.

Does Holiday Inn North Phoenix have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn North Phoenix.

Holiday Inn North Phoenix Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel had been closed down for months... I booked a hotel through hotels.com that had been closed down for months! Unacceptable.
Stayed 3 nights in Feb 2021
Verified

2/10 Terrible

leah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scared for my life!

I did not even step foot into the hotel. The entrance was coned off and there were homeless people and individuals doing drugs all around me. Terrible experience. The address and or location must have a problem.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, room comfort

It’s good hotel

It’s decent and not bad rooms didn’t smell bad wouldn’t mind staying in this hotels
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Bad ass clean and great services. Thank u for the great stay . Keep up the good work
Stayed 1 night in Apr 2020
Verified

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst experience I have ever had. There was no power cord for the television when we checked in. Luckily my fiancé works in IT and used one he had with him. When we were electing to stay another night I was keeping rudely came in and accused us of smoking in the room just because we had a Vape mod on the table. After playing with the housekeeper who I thought understood we did not smoke in the room and we did not Vape in the room she seemed OK. Then I proceeded to go to the desk and a manager came out and said I could not book instead he walked me up to my room and he told me that we could not take the power cord that we provided for the television as well as that we smoked in the room and we did not! I have never been so humiliated in my life and as I have enjoyed other holidays and I will be spreading the word on this evil establishment. The way we were treated was inhumane and later we found out that we were charged for a power cord for the television even though they kept the one we provided! All I was doing was holding onto someone’s Vape mod I don’t even Vape myself it was just sitting on a table and we were accused and judged and treated horribly. We also had a $200 and $50 smoking charge Applied to our card. I am disgusted with this establishment and I recommend that no one stays there ever they are rude conceited judge mental people.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Our door looked like it was busted in prior .. tv didn’t work the 1 st night .. and WiFi also .. couldn’t go to pool or hot tub .. and restaurant was not open ..
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Katie

Bad Area

The hotel itself was not bad. But the paet of town is one of the top 5 worst parts of Phx. I heard police and ambulance sirens all through the night. I will not go back.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and pleasant desk attendants and staff
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable clean and spacious. Modern and friendly atmosphere. Very good breakfast and we will book there again. Thanks holiday inn
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People making my stay a pleasure

Branden and staff were genuine and a pleasure to deal with really nice experience
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Kathleen A

Liked: Cleanliness, staff & service
No internet connection except sitting in lobby
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Anon

Liked: Cleanliness, staff & service, property conditions & facilities
Quick, simple easy check in...front desk was very nice and talkative
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Room was fine. Not special, but clean. I would not eat or drink there. The lobby/bar/restaurant was drab and didnt give off the squeaky clean feeling you want.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The staff was helpful, especially the bartender and staff in the restaurant. I was put off with the comment "you are early for registration " when we got there, but they overcame that soon after we got there.
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Got this room for my 90+ year old parents. Handicapped room. The sink wouldn’t drain, the toilet seat had a broken bolt so it slide off, the blinds were broken, the sliding bathroom door was too hard for them to slide. They moved them to another room. Drawer pulls were all loose. Staff tried to accommodate them but the condition of the first room was horrible. Second room was barely adequate. Overall disappointed in the condition of the hotel.
Stayed 7 nights in Feb 2020
Verified

4/10 Poor

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is in desperate need of updating The bathroom has no available means to hang up a towel after use. You want a patron to forge room service re; the replacement of towels/bedding during a short stay but there wasn't a place to hang up a towel. This is the 21st century, there was no WIFI throughout the weekend we stayed there Fix it...theres no reason for the failure to provide WIFI to patrons. And now you're charging $10.00 per room for a nickle & dime breakfast that measures up to none!
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

THe Holiday Inn has changed owner organizartion and the awards card I previously used (Consolidated...) was not recognized. hafe to apply for the ? IHL ? was difficult for the staff to do.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room did not have internet which made work tougher than what it should be.
Stayed 5 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I notified the front desk that I was having problems turning on the hot water in the shower. Maintenance came to the room and said that he was unsure what the problem was and that he would talk to the front desk. Nothing came out of it, so we did not have hot water during our entire stay. The doors to the bathroom and closet could barely open, the phone did not work in the hotel room, and the lobby area had a funky smell. Definitely would not reccomend.
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our business has a corporate account with this hotel. I emailed them before hand and told them the name of the employer we had staying there and they still hassled her when she was trying to check in as to why she was checking in and who she was. When I emailed them regarding the driver staying there it said initially that their email box was already full so they couldn’t except any other emails. The front desk clerk said she was going to empty out the email and let me know that she for sure got the email I sent, and she never called me back.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were so friendly and accommodating. clean and quiet.
Stayed 4 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel is is not kept up like most Holiday Inns and smelled. Not sure if pets allowed to stay here but one entrance smelled like kitty litter and my room stunk. Asked the maid for spray for my room and she gave ME the spray to do it myself! Front desk rude. Use to enjoy staying here but they let the place go downhill. Won’t be staying here anymore.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Ophelia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Our stay was good overall. The room was clean. Breakfast was always hot and plentiful. We we disappointed the hot-tub wasn't working. Therefore, we didn't get to use it while there for 2 days.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, nice room,
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I liked everything that I was able to experience about this hotel. From the Staff, to the rooms, to the amenities, etc.
Stayed 1 night in Feb 2020

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