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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Fitness facility
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

King Studio

  • Sleeps 3

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.4 out of 10
Exceptional
(86 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio With 2 Queen Beds And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 5

Studio with 2 Queen Beds

  • Sleeps 5

2 Queen Mobility Accessible Bathtub Studio

  • Sleeps 5

One-Bedroom King Suite

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 3

Studio With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 3

Studio with Two Queen Beds-Hearing Accessible

  • Sleeps 5

1 King Mobility/Hearing Access Ri Shower Suite

  • Sleeps 4

King Studio

  • Sleeps 3

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Exterior

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Home2 Suites by Hilton Phoenix Downtown is adjacent to Mortgage Matchup Center and within a 5-minute walk of other popular sights like Chase Field. This 148-room, 3-star hotel has free breakfast along with conveniences like a 24-hour gym and a 24-hour business center.

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 5 min walk - 0.3 miles
  • Chase Field - 5 min walk - 0.3 miles
  • Phoenix Symphony Hall - 7 min walk - 0.4 miles
  • Arizona Science Center - 9 min walk - 0.5 miles

Getting around

  • 3rd Street - Jefferson Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬5 min walk
  • ‪The Arrogant Butcher - ‬4 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Potbelly Sandwich Shop - ‬5 min walk
  • ‪Ingo's Tasty Food - ‬5 min walk

About this property

Home2 Suites by Hilton Phoenix Downtown

At Home2 Suites by Hilton Phoenix Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 46.00 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and a banquet hall.
Guests can expect 50-inch Smart TVs with digital channels and Netflix. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Dining areas, sitting areas, and coffee makers are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Hyatt Place Phoenix / Downtown
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 46 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Frequently asked questions

Is free cancellation available at Home2 Suites by Hilton Phoenix Downtown?

Home2 Suites by Hilton Phoenix Downtown offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Home2 Suites by Hilton Phoenix Downtown?

As of Feb 25, 2026, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Phoenix Downtown on Mar 14, 2026 start from 293.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Home2 Suites by Hilton Phoenix Downtown?

This hotel is situated in Downtown Phoenix within a 10-minute walk of Chase Field and Mortgage Matchup Center. You'll also find The Van Buren and Arizona Science Center less than a mile away.

Is parking available on site at Home2 Suites by Hilton Phoenix Downtown?

Yes, valet parking is offered for USD 46.00 per day with in/out privileges.

Does Home2 Suites by Hilton Phoenix Downtown have a casino?

No, Home2 Suites by Hilton Phoenix Downtown doesn't have a casino.

Is there an indoor pool at Home2 Suites by Hilton Phoenix Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Home2 Suites by Hilton Phoenix Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as a bar.

Are there hot tubs at Home2 Suites by Hilton Phoenix Downtown?

No, there isn't a spa tub at this hotel.

Does Home2 Suites by Hilton Phoenix Downtown have a restaurant with a breakfast menu?

Home2 Suites by Hilton Phoenix Downtown offers free buffet breakfast each morning though there is no restaurant.

Does Home2 Suites by Hilton Phoenix Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Home2 Suites by Hilton Phoenix Downtown for a fee of USD 75 per pet, per stay. A deposit of USD 75 per stay is collected.

Does Home2 Suites by Hilton Phoenix Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Home2 Suites by Hilton Phoenix Downtown?

The closest major airport to Home2 Suites by Hilton Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.3 mi away (9 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.3 mi away (25-minute drive).

Are there rooms with balconies at Home2 Suites by Hilton Phoenix Downtown?

No, at Home2 Suites by Hilton Phoenix Downtown, there aren't any guestrooms that list a balcony.

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 914 out of 1261 reviews
Rating 8 - Good. 199 out of 1261 reviews
Rating 6 - Okay. 81 out of 1261 reviews
Rating 4 - Poor. 27 out of 1261 reviews
Rating 2 - Terrible. 40 out of 1261 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 3 nights in Dec 2025

4/10 Poor

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
There are some issues with checking in. It appears the initial check in was for someone with a similar last name, and resulted in an incorrect check in for amenities such as WiFi. Also, to use a different card on file, it is not reflecting in the hotel’s system, but is reflecting twice, once in my debit card, and once in my credit card. This is causing some confusion for both the bank and the check in clerks. I will have to wait until Monday or Tuesday for the charges to either clear or have to call the hotel and bank to discuss the charges. This has been a very confusing stay for my family and I, for one single night.
Stayed 1 night in Nov 2025

10/10 Excellent

Ciria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Fisnik

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is the best
Stayed 4 nights in Nov 2025

6/10 Okay

Dora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great until the fire alarm went off 2 days in a row at an early hour. We were in town for the power show case and my kid needed his sleep. It went off at 5 something the first time and about 6 something the next day. No explanation. Nothing. I usually love the Hilton hotel but that was just chaos.
Stayed 5 nights in Nov 2025

6/10 Okay

Melissa

Stayed 1 night in Nov 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Variety of breakfest
Stayed 1 night in Nov 2025

10/10 Excellent

Michael A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Clean, convenient location, reasonable price. Sketchy neighborhood though.
Stayed 1 night in Nov 2025

8/10 Good

Brent, Sun City West

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was great - highly recommend! Check-in/out staff was competent but not super friendly; front door staff was good and friendly. A/C & heat worked good, but hot water took forever (5 minutes of running water) to get up to us on the 6th floor. Room was mostly clean, but we found crumbs and minor debris on floor and bed. Might return, as price was the best for downtown Phoenix.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Great location and friendly staff. The rooms were very clean.
Stayed 1 night in Nov 2025

6/10 Okay

VICTOR DOMINGUEZ

Liked: Amenities, property conditions & facilities
No efectúan la limpieza todos los dias
Stayed 3 nights in Nov 2025

10/10 Excellent

Francia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service
The room was clean, spacious and comfortable. The roll down shades kept the room dark for sleeping. The mattress and pillows were very comfortable providing a good nights rest. The breakfast was satisfying. The location is great for events at the Mortgage Arena and Chase Field. Restaurants and bars in area provided great food and were in walking distance.
Stayed 3 nights in Nov 2025

6/10 Okay

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

Gabe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good, just wish there was a bigger selection for breakfast such as scrambled eggs and bacon.
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
The breakfast was average at best. The beds were worn out.
Stayed 1 night in Nov 2025

10/10 Excellent

Mehdi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean place
Stayed 1 night in Nov 2025

10/10 Excellent

Willy

Stayed 5 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Deidre

Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Blinds block the lights well so great for sleeping uf light sensitive.
Stayed 1 night in Nov 2025