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Home2 Suites by Hilton Phoenix Downtown

3.0 star property
Hotel with free breakfast, steps from Mortgage Matchup Center

Choose dates to view prices

Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Restaurant
Meeting facility
Fitness facility
Premium bedding, desk, laptop workspace, blackout drapes
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

King Studio

  • Sleeps 3

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio With 2 Queen Beds And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 5

Studio with 2 Queen Beds

  • Sleeps 5

2 Queen Mobility Accessible Bathtub Studio

  • Sleeps 5

One-Bedroom King Suite

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 3

Studio With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 3

Studio with Two Queen Beds-Hearing Accessible

  • Sleeps 5

1 King Mobility/Hearing Access Ri Shower Suite

  • Sleeps 4

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Exterior

Hyatt Place Phoenix / Downtown

Downtown Phoenix
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,531 reviews
$155 nightly
The price is $175
Jan 10 - Jan 11
Total with taxes and fees
Hyatt Place Phoenix / Downtown

About the neighborhood

Phoenix

Located in Downtown Phoenix, Home2 Suites by Hilton Phoenix Downtown is adjacent to Mortgage Matchup Center and within a 5-minute walk of other popular sights like Chase Field. This 148-room, 3-star hotel has free breakfast along with conveniences like a 24-hour gym and a 24-hour business center.

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 5 min walk - 0.3 miles
  • Chase Field - 5 min walk - 0.3 miles
  • Phoenix Symphony Hall - 7 min walk - 0.4 miles
  • The Van Buren - 12 min walk - 0.7 miles

Getting around

  • 3rd Street - Jefferson Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬5 min walk
  • ‪The Arrogant Butcher - ‬4 min walk
  • ‪Ultra Club - ‬5 min walk
  • ‪Bitter & Twisted Cocktail Parlour - ‬5 min walk
  • ‪Willie's Taco Joint - ‬3 min walk

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with free breakfast, steps from Mortgage Matchup Center
At Home2 Suites by Hilton Phoenix Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 46.00 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and a banquet hall.
Guests can expect 50-inch Smart TVs with digital channels and Netflix. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Dining areas, sitting areas, and coffee makers are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Hampton Inn & Suites Phoenix Downtown
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,731 reviews
$130 nightly
The price is $147
Jan 11 - Jan 12
Total with taxes and fees
Hampton Inn & Suites Phoenix Downtown

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 46 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Frequently asked questions

Is free cancellation available at Home2 Suites by Hilton Phoenix Downtown?

Home2 Suites by Hilton Phoenix Downtown offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see around Home2 Suites by Hilton Phoenix Downtown?

This hotel is situated in Downtown Phoenix within a 10-minute walk of Mortgage Matchup Center and Chase Field. You'll also find The Van Buren and Phoenix Symphony Hall less than a mile away.

Will I be able to park at Home2 Suites by Hilton Phoenix Downtown?

Yes, valet parking is offered for USD 46.00 per day with in/out privileges.

Does Home2 Suites by Hilton Phoenix Downtown have a casino?

No, Home2 Suites by Hilton Phoenix Downtown doesn't have a casino.

Is there an indoor pool at Home2 Suites by Hilton Phoenix Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Home2 Suites by Hilton Phoenix Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as a bar.

Are there hot tubs at Home2 Suites by Hilton Phoenix Downtown?

No, this hotel doesn't have a spa tub.

Does Home2 Suites by Hilton Phoenix Downtown have a restaurant with a breakfast menu?

Home2 Suites by Hilton Phoenix Downtown offers free buffet breakfast each morning though there is no restaurant.

Does Home2 Suites by Hilton Phoenix Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Home2 Suites by Hilton Phoenix Downtown for a fee of USD 75 per pet, per stay. A deposit of USD 75 per stay is collected.

Does Home2 Suites by Hilton Phoenix Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Home2 Suites by Hilton Phoenix Downtown?

The closest major airport to Home2 Suites by Hilton Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.3 mi away (9 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.3 mi away (25-minute drive).

Are there rooms with balconies that I can book at Home2 Suites by Hilton Phoenix Downtown?

No, there aren't any guestrooms with balconies at Home2 Suites by Hilton Phoenix Downtown.

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 871 out of 1202 reviews
Rating 8 - Good. 189 out of 1202 reviews
Rating 6 - Okay. 77 out of 1202 reviews
Rating 4 - Poor. 27 out of 1202 reviews
Rating 2 - Terrible. 38 out of 1202 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 3 nights in Dec 2025

4/10 Poor

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
There are some issues with checking in. It appears the initial check in was for someone with a similar last name, and resulted in an incorrect check in for amenities such as WiFi. Also, to use a different card on file, it is not reflecting in the hotel’s system, but is reflecting twice, once in my debit card, and once in my credit card. This is causing some confusion for both the bank and the check in clerks. I will have to wait until Monday or Tuesday for the charges to either clear or have to call the hotel and bank to discuss the charges. This has been a very confusing stay for my family and I, for one single night.
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2025

10/10 Excellent

MaryLiz

Stayed 4 nights in Sep 2025

10/10 Excellent

Enrique

Stayed 1 night in Oct 2025

6/10 Okay

Trisha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were here from Prescott for emergency eye surgery my husband had to have for detached retina. We booked 2 nights originally as we weren’t sure what surgery was going to entail. Needed a third night so I messaged via text with front desk night before and confirmed yes we could add a 3rd night and I could book via their site or 3rd party (hotels.com). Was ensured that once booked to let them Know and they would pull the reservation and keep us in same room since husband had surgery and couldn’t change rooms. He had to lay facedown for 48 hours no exceptions. Long story short message wasn’t related and there was a big deal with the reservation and getting to be able to keep same room. Front desk particularly in evening hours were not very polite, accommodating or professional. Requested toilet paper and was told “ we have nobody here to bring it up, but it will be at the front desk.” Went down to get it and front desk young lady was leaned over counter on her cell phone, chatting it up with security guard. One single roll of toilet paper was on the front desk and we asked if it was ours since we called. No real response. One single roll, half used. Not new, not clean. Not sure where from.
Stayed 2 nights in Sep 2025

10/10 Excellent

Loralyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine print only has valet parking. Be prepared to pay due to no parking close by. Bed very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking is basically mandatory and cost $45! The staff was friendly and honest.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for concert weekend
Stayed 1 night in Sep 2025

10/10 Excellent

Adil

Stayed 1 night in Sep 2025

10/10 Excellent

Allyson

Stayed 1 night in Sep 2025

4/10 Poor

Trisha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I NEVER leave bad reviews, b
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alethea

Stayed 1 night in Sep 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest room I’ve ever been in.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl, Pagosa Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to arena
Stayed 1 night in Sep 2025

2/10 Terrible

michael

Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to restaurants, shopping, sports arenas.
Stayed 3 nights in Sep 2025

10/10 Excellent

salomia

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Chase Field

Great location! Staff is awesome
Stayed 2 nights in Sep 2025

2/10 Terrible

James

Traveled with partner
Disliked: Amenities
I did not like the 45$ parking fee.
Stayed 1 night in Sep 2025

10/10 Excellent

Tensee

Liked: Property conditions & facilities, room comfort
I stayed at this hotel for an event across the street, the PHX arena. The location of the hotel to the arena is great, a 2 mins walk. The hotel it’s self, so worth the money. The staff was great and the service even better. The rooms are nice well worth another stay in my books.
Stayed 1 night in Sep 2025

10/10 Excellent

Krystal

Liked: Staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Sep 2025

10/10 Excellent

Shannah

Stayed 2 nights in Sep 2025