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Recent guest reviews

We always stay here when in Phoenix. It’s off the hwy in a nice area. It’s an older Holiday Inn but the rooms are spacious and beds are comfy. They normally have a really great breakfast but with COVID the grab n go lacks so we go out to eat instead.

Quiet. Friendly staff. Great location with lots of activities close by.

The people were kind and they were very helpful with a special diet I have to eat. My only complaint is the hotels need major renovation and the non smoking rooms smell very much like smoke. It wasn’t the look of a typic nice holiday inn.

Friendly, clean and affordable.

We stayed at this hotel last year and I remember it being a lot nicer at that time. Our door to our room had a crack near the bottom that anyone could peek in if they really wanted to. Our shower curtain had a questionable stain right where you grab to open it up after showering. The carpet in the halls had black stains. I’ll probably stay at the la Quinta next door next time. This area is perfect for us because it’s down the street from family when we visit. I was disappointed this time around. On the up side the beds were somewhat comfortable and the price was great. But it seems you get what you pay for. Too bad.

The very distinct smell of cigarettes was incredibly offputting

The first issue that I had was I booked a king size room with a king size bed. They bed that I had was possibly a full size bed. It was so small my feet would hang off the end of the bed and I’m only 5’11”. When I spoke to the staff I was told they couldn’t do anything since that is what I booked. However, if I wanted to switch to a suite it would cost me an additional $28 per day. Secondly I understand the state of the country with the pandemic but they didn’t provide any breakfast or any coffee despite listing it in the property description. Thirdly, the reception on the tv was hit or miss. When I asked about the tv reception. I was told there was nothing they could do since it was a satellite signal. The staff wasn’t helpful about addressing any of my concerns. Needless to say I would think twice about booking with that property of chain in the future.

Great location! Friendly staff. Well maintained and great breakfast.

clean and good price convenient location able to get on an off the highway

Very nice...great accommodations,friendly staff. Plan on booking a room in December

Everything was great ,highly recomended, the complimentary breakfast was excellent every day .

Good location for what we were there for...we went to breakfast about an hour after it started and alot wasn't ready and some stuff already empty...pool was pretty nice but hot tub wasn't hot at all... overall nice hotel

Property starting to show signs of ageing ('rundown'). TV reception very poor.

Dirty, old , needs improvements, staff was not friendly, they were helpful when asked but seemed like you were bothering them. The damm TV didn’t work corrrctly.

Did not have maid service on the last day of our stay. Did not have clean towels. When we got there, there was medication (a pill) left on the end table of the bed. Sheets were clean but obviously old and paper thin. Room was relatively clean when it was cleaned.

Nothing fancy, a bit dated, but ORBITZ rate was good. Rooms were clean & customer service was good. Room was comfortable. Breakfast was good. Recommended...

S 50th St Phoenix AZ

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Outdoor pool
  • Fitness center

Located in Ahwatukee Foothills, Holiday Inn Express & Suites Phoenix/Chandler (Ahwatukee) is within a 10-minute drive of popular attractions such as Phoenix Premium Outlets and Rawhide Western Town. This 125-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a fitness center.


Rooms

All of Holiday Inn Express & Suites Phoenix/Chandler (Ahwatukee)'s 125 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

At Holiday Inn Express & Suites Phoenix/Chandler (Ahwatukee), guests enjoy an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Phoenix/Chandler (Ahwatukee)

Everyone (21) Couples (9) Family (11)
3
Everyone

By on Jan 20, 2021

Review comment responded on Jan 30, 2021

We are happy you enjoyed your stay with us! We hope to see you on your next trip to the Phoenix/Chandler area!

4
Family

We always stay here when in Phoenix. It’s off the hwy in a nice area. It’s an older Holiday Inn but the rooms are spacious and beds are comfy. They normally have a really great breakfast but with COVID the grab n go lacks so we go out to eat instead.

By on Jan 16, 2021

Review comment responded on Jan 16, 2021

We are happy you and enjoying your stay with us! We hope to see you on your next trip to the Phoenix/Chandler area! We are doing our best to bring back the hot breakfast, but are happy you enjoyed your stay.

5
Partner Couples

Quiet. Friendly staff. Great location with lots of activities close by.

By on Oct 20, 2020

Review comment responded on Oct 21, 2020

Thank you for your rating and feedback. We are glad to see you enjoyed your stay. We hope to see you again. Be safe out there.

3
Everyone

The people were kind and they were very helpful with a special diet I have to eat. My only complaint is the hotels need major renovation and the non smoking rooms smell very much like smoke. It wasn’t the look of a typic nice holiday inn.

By on Aug 13, 2020

Review comment responded on Aug 13, 2020

Thank you for your kind words. We will let our staff know how amazing you are. We are trying our best to get a renovation started. Thank you for your stay with us and be safe out there.

5
Everyone

Friendly, clean and affordable.

By on Aug 9, 2020

Review comment responded on Aug 12, 2020

We are glad to see your entire stay was great. Thank you for your review and rating. We hope to see you again soon.

3
Family with small children Family

We stayed at this hotel last year and I remember it being a lot nicer at that time. Our door to our room had a crack near the bottom that anyone could peek in if they really wanted to. Our shower curtain had a questionable stain right where you grab to open it up after showering. The carpet in the halls had black stains. I’ll probably stay at the la Quinta next door next time. This area is perfect for us because it’s down the street from family when we visit. I was disappointed this time around. On the up side the beds were somewhat comfortable and the price was great. But it seems you get what you pay for. Too bad.

By , from Ahwatukee, Arizona on Jul 11, 2020

Review comment responded on Jul 11, 2020

We are sorry to see the shortcomings of your stay. We will get with our team to get these issues fixed for future guests. We thank you for taking time to give us a review and a score. Be safe out there.

4
Friends Business Business

The very distinct smell of cigarettes was incredibly offputting

By , from Denver, Co on Jun 23, 2020

Review comment responded on Jun 23, 2020

We are sorry to hear about the shortcomings you had during your stay. We would like to thank you for taking the time to give us a review and some feedback. We are doing our best to keep this a nonsmoking hotel, but you get those ones that think its ok so we apologize for that. We would like to thank you again, please contact us if you would like to let us know anything else. Be safe out there

5
Everyone

By on Jun 8, 2020

Review comment responded on Jun 12, 2020

Thank you for your score. We do hope to see you again and also hope you are staying safe out there during these crazy times

1
Partner Couples

The first issue that I had was I booked a king size room with a king size bed. They bed that I had was possibly a full size bed. It was so small my feet would hang off the end of the bed and I’m only 5’11”. When I spoke to the staff I was told they couldn’t do anything since that is what I booked. However, if I wanted to switch to a suite it would cost me an additional $28 per day. Secondly I understand the state of the country with the pandemic but they didn’t provide any breakfast or any coffee despite listing it in the property description. Thirdly, the reception on the tv was hit or miss. When I asked about the tv reception. I was told there was nothing they could do since it was a satellite signal. The staff wasn’t helpful about addressing any of my concerns. Needless to say I would think twice about booking with that property of chain in the future.

By , from Columbus Ohio on Apr 13, 2020

Review comment responded on Apr 14, 2020

We are sorry you didnt have a nice stay with us. We did offer coffee during the day, staff has to hand pour it for guests due to the crisis we can have anything out.

4
Partner Couples

Great location! Friendly staff. Well maintained and great breakfast.

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

We are very glad to see you had an amazing stay with us. Thank you for your feedback and rating as well. We will get with our staff and let them know you had an amazing stay with us. Thank you again and we hope to see you soon.

Holiday Inn Express & Suites Phoenix/Chandler (Ahwatukee)

15221 S 50th St, Phoenix, AZ 85044
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