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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Free daily on-the-go breakfast
Exterior
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Lobby
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5235 N 16th St, Phoenix, AZ, 85016
  • Place, Biltmore Fashion Park
    ‪2 min drive‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Place, Arizona Biltmore Country Club
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium) | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Phoenix

Located in Camelback East within a mile (2 km) of Arizona Biltmore Resort - Links Course, Extended Stay America Suites Phoenix Biltmore is within 2 miles (3 km) of Biltmore Fashion Park. This hotel has 111 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Town and Country Shopping Center - 15 min walk - 0.8 miles
  • Biltmore Fashion Park - 2 min drive - 1.0 mile
  • Arizona Biltmore Resort - Links Course - 2 min drive - 1.0 mile
  • Wrigley Mansion - 2 min drive - 1.2 miles
  • Arizona Biltmore Country Club - 3 min drive - 1.5 miles

Getting around

  • Central Ave - Camelback Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Extended Stay America Suites Phoenix Biltmore

Guests staying at Extended Stay America Suites Phoenix Biltmore enjoy an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Renovated entire property - July 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Frequently asked questions

Is free cancellation available at Extended Stay America Suites Phoenix Biltmore?

Extended Stay America Suites Phoenix Biltmore offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Extended Stay America Suites Phoenix Biltmore?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Phoenix Biltmore on Mar 3, 2026 start from 129.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Extended Stay America Suites Phoenix Biltmore?

This hotel is situated in Camelback East, close to Chase Field, Biltmore Fashion Park, and Mortgage Matchup Center. You'll also find Arizona Biltmore Resort - Links Course and Arizona Biltmore Country Club within a short drive.

Is there parking available at Extended Stay America Suites Phoenix Biltmore?

Yes, self parking is offered for free at the hotel.

Does Extended Stay America Suites Phoenix Biltmore feature a casino on the premises?

No, Extended Stay America Suites Phoenix Biltmore doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Phoenix Biltmore?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Extended Stay America Suites Phoenix Biltmore?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an outdoor pool and free breakfast.

Does Extended Stay America Suites Phoenix Biltmore have a hot tub?

No, there isn't a spa tub at this hotel.

Does Extended Stay America Suites Phoenix Biltmore have a restaurant that serves breakfast?

Extended Stay America Suites Phoenix Biltmore offers free on-the-go breakfast each morning though there is no restaurant.

Does Extended Stay America Suites Phoenix Biltmore allow pets to stay for free?

Although pets can't stay for free, they are welcome at Extended Stay America Suites Phoenix Biltmore.

Are there connecting rooms at Extended Stay America Suites Phoenix Biltmore?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Extended Stay America Suites Phoenix Biltmore?

The closest major airport to Extended Stay America Suites Phoenix Biltmore is Phoenix Sky Harbor Intl. Airport (PHX), which is 8.1 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 18 mi away (20-minute drive).

Are there rooms with balconies at Extended Stay America Suites Phoenix Biltmore?

No, you won't find guestrooms with balconies at Extended Stay America Suites Phoenix Biltmore.

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 296 out of 1004 reviews
Rating 8 - Good. 147 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 167 out of 1004 reviews
Rating 2 - Terrible. 242 out of 1004 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

NTAGERUKA

Stayed 1 night in Jan 2026

10/10 Excellent

Leticia

Stayed 1 night in Nov 2025

4/10 Poor

Geraldo

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately, my experience was disappointing. From the moment I entered my room, I noticed that the kitchen furniture looked worn, with peeling edges, and there was no plate in the microwave. The next evening when I returned, I realized my room had not been serviced—my bed had not been made, and no fresh towels were provided. I called the front desk to mention the issue since no one was there when I left earlier in the day. The young lady I spoke with said she would inform housekeeping but could not guarantee the room would be serviced. When I asked why, she explained they might be too busy. When I came back later, the room still had not been serviced. I went to the front office to speak with the young lady in person, and she told me that one housekeeper had called out, leaving only one on duty, who chose not to service my room. I then requested clean towels, which she did provide. Additionally, during the times I called while I was out, I was placed on hold for so long that I eventually had to call back repeatedly. Despite all of this, I still chose to leave a small gift for the hotel—a set of 16 hangers and a measuring cup—items I had to purchase myself because the room did not have them.
Stayed 4 nights in Nov 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, amenities
I’m not one to complain. But my stay here was awful. Water was shut off for a whole day without informing me. I was met with annoyance when asked when it would come back on. I asked to speak to a manager and was told I could not. Tried to call the esa guest relations- not open, three days later, no one has returned my call. They also refused to give me linen for the pullout bed. Very poor customer service. No follow through when I asked for help. I ended up leaving two nights early and of course no refund. Besides that, there was mold in the shower and the room stunk to high heaven, window wouldn’t open. I won’t be staying here or any extended stay again.
Stayed 10 nights in Nov 2025

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Though the property has kitchen amenities, there are no equipment readily at hand, you need to request them. The food to go like muffins and sachet oatmeal are controlled by the desk clerk, you have to point what you want and desk clerk will give it to you. The housekeeping is basically self service: throw the garbage on your own, ask for new towels to trade in for the used ones from the desk clerk. I also requested for housekeeping from the desk clerk but no one showed up.This probably how the hotel keeps the cost down but works for me for three nights of stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Josue Felix

Stayed 1 night in Nov 2025

6/10 Okay

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Room looked great, but the water was not hot enough to take a shower.
Stayed 1 night in Nov 2025

2/10 Terrible

Javia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They entered my room and went through my belongings
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexa

Stayed 1 night in Nov 2025

8/10 Good

Geoffrey

Stayed 2 nights in Oct 2025

8/10 Good

Jeanette

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Good AC, clean room
Stayed 2 nights in Nov 2025

6/10 Okay

Debra

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The staff was very capable and friendly. The location was great and the primary reason we selected this hotel. The hallways were clean. The room was spacious, but needed updating. The cabinets in the kitchenette were in terrible condition, the bathroom vanity as well. The mattress was lumpy. The linens seemed clean, so that was good. There was an unpleasant smell in the room, that wasn’t in the hallway. The offered breakfast was meager, there was coffee, but the prepackaged muffins appeared to be kept behind the front desk which often was vacant, the staff seemed to stay in a back room most of the time. Glad we were not really there for an “extended” stay, felt bad for the people who were.
Stayed 4 nights in Nov 2025

2/10 Terrible

Joseph

The overall experience was not good. We did not stay there for the night. Hotels.com buffered during the process for same-day reservations. got an email a couple hours later confirming reservation. Called the hotel to confirm with them since it was already check-in time. The lady was obviously overwhelmed when speaking with her. She stated they were fully booked. And then put me on hold for 12 minutes before I hung up. We drove down there anyway. When in line to check in the guy before us was advised they did not have a clean room for him to stay. He said give me fresh sheets and I will remake the med myself, and they did hand him fresh sheet. Not a best practice for cleanliness in my opinion. Then the couple just behind the first guy, demanded a refund for how dirty their hotel room was. Enough witnessed there to walked out. We found another hotel, more expensive, but worth it. Hoping this hotel was just having an off day, but with their scoring of 6.2 out of 10 on Hotels.com my guess it wasn’t. Live and learn, perhaps anyone who is adverse to dirty hotel rooms should consider hotels with a rating of 8 or higher, in my opinion.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

6/10 Okay

Kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Convenient location. Clean room, reasonably quiet even though we faced the street.
Stayed 1 night in Nov 2025

6/10 Okay

Yvonne

Business traveler
Liked: Cleanliness, staff & service
Pros: Location near everything on Camelback Rd, easy check in, front desk staff were helpful, clean rooms and spaces, pool was nice, fitness room (I didn't use it); kitchen w/full size fridge and microwave. Note -you do need to ask for some of the supplies like silverware, toaster, plates, pans, and hair dryer. Cons: Breakfast (packaged muffins and Nutrigrain bars) behind the front desk; they didn't put coffee out until 6:00 a.m. and if you are from the Eastern time zone, you want your coffee earlier; only soap and shampoo in the bathroom; you hear everything in your room - hallway, upstairs, etc. so if you want a quiet place, this may not be a good option. This is a lower cost option for the area so if you don't need the frills, it is a good economic choice. Overall my stay was good but there were the few things I would change.
Stayed 7 nights in Oct 2025

6/10 Okay

Cindy

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeanette

Business traveler, Traveled with partner, Traveled with pets
Clean, air conditioning worked well. Comfortable bed. Broken drawer in kitchen that needs repaired.
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 3 nights in Oct 2025

10/10 Excellent

Rene

Stayed 1 night in Oct 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities
It was clean, quiet and the pool was warm in late October. Breakfast was sparse with coffee, tea, oatmeal, mini muffins and nutri-grain bars.
Stayed 1 night in Oct 2025

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