Our stay was nice, we enjoued the pool and the jacuzzi, however there were people smoking pot in pool area and could smell outsid my room. To me that is not a good enviroment for children and we had one with us.
very central to most areas. close to shopping as well bars and restaurants.
Front Desk, Case, was very friendly and accommodating for an early check in. Property is awesome with pool and shaded areas. Great staycation while work was done on home.
Loved the cookies and the friendly staff.
Hotel is dated and needs rehab and updating. The pool is in very bad shape. The pool deck is broken and cracked and the pool floor has large pieces of the plaster that are missing. I am sure this is a franchise location and independently owned but Hilton should review and check this place out.
The location is centered around plenty of places to eat within walking distance. Most of the staff is very friendly, although Pauline and Jen came across pretty cold and unwelcoming. The breakfast options to order were pretty good, although there is an extra charge for them. There isn't daily room service due to COVID so you're responsible for keeping your own room clean. They are short staff due to COVID, so there are extended wait times for some things. I really hated that there are no microwaves in the individual rooms. The grounds are nice. The pool seemed to be clean and keep well. There are nice areas indoor and outdoor to sit comfortably. Overall, it's a nice property, but some staff could certainly use more training in how to be hospitable, microwaves should be placed in rooms, and some breakfast items should be included with the room.
Close parking spaces to room. Very nice hot tub.
This is a beautiful property, I loved how clean it was and the friendly staff. We got delicious warm cookies at check in and water bottles. The bed was very confortable too! Oh, they offer free shuttle service to the airport. Will definitely stay again!
Jose checked me in and he was super friendly and helpful. When I walked in Becka was another representative that was there during check in and she was very rude, she never said hello and was quick to yell out that the property was all non smoking when I asked where I could smoke. Jose was kind enough to jump in and show me the areas I could smoke at. She definitely needs to learn better customer service.
Beautiful landscaping. Large room. Tasty meals. Helpful staff. Signage to locate rooms would be helpful.
Second time here, really like the property and staff. Rooms are a little dusty from limited usage
Close to Circle K and freeway. Hotel had limited access due to COVID-19 pandemic
no microwaves small fridge no free breakfast. the room overall was dreary. maybe it was me but for $200 night i expected better. pet friendly shuttle is convient pool and hot tub nice restaurant was good not to expensive. if price wasnt a factor i would give it 7 when i way in price 3
Great location.. Staff was friendly and verv helpful in providing directions
Located 2.6 mi (4.1 km) from Arizona State University, DoubleTree by Hilton Hotel Phoenix Tempe is within a 15-minute drive of other popular attractions like Talking Stick Resort Arena. This 270-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with full breakfast, available for a fee.
DoubleTree by Hilton Hotel Phoenix Tempe's 270 rooms are air-conditioned and provide sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests of DoubleTree by Hilton Hotel Phoenix Tempe have access to an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Our stay was nice, we enjoued the pool and the jacuzzi, however there were people smoking pot in pool area and could smell outsid my room. To me that is not a good enviroment for children and we had one with us.
very central to most areas. close to shopping as well bars and restaurants.
Front Desk, Case, was very friendly and accommodating for an early check in. Property is awesome with pool and shaded areas. Great staycation while work was done on home.
So Glad that you had an Awesome stay !!
Loved the cookies and the friendly staff.
Glad the staff took Great care of you, and yes, the cookies are awesome as well !!
Hotel is dated and needs rehab and updating. The pool is in very bad shape. The pool deck is broken and cracked and the pool floor has large pieces of the plaster that are missing. I am sure this is a franchise location and independently owned but Hilton should review and check this place out.
Updates are coming !
Glad you had a Good stay with us. Next time we would like to make it Fantastic.
The location is centered around plenty of places to eat within walking distance. Most of the staff is very friendly, although Pauline and Jen came across pretty cold and unwelcoming. The breakfast options to order were pretty good, although there is an extra charge for them. There isn't daily room service due to COVID so you're responsible for keeping your own room clean. They are short staff due to COVID, so there are extended wait times for some things. I really hated that there are no microwaves in the individual rooms. The grounds are nice. The pool seemed to be clean and keep well. There are nice areas indoor and outdoor to sit comfortably. Overall, it's a nice property, but some staff could certainly use more training in how to be hospitable, microwaves should be placed in rooms, and some breakfast items should be included with the room.
Thanks for your review. We are indeed currently having a really hard time finding staff that want to come back to work. That said, glad that you had a nice stay!
Close parking spaces to room. Very nice hot tub.
So glad you had a good stay with us !! Also happy you had a chance to enjoy the wonderful hot tub !! Please come back and see us again soon.
Thank You!
This is a beautiful property, I loved how clean it was and the friendly staff. We got delicious warm cookies at check in and water bottles. The bed was very confortable too! Oh, they offer free shuttle service to the airport. Will definitely stay again!
Thanks very much for your review ! We are glad to see that your stay was awesome.... Please come back and see us again soon.
So glad you had an Awesome visit with us !!