Phnom Penh Hotel4.0 out of 5.0
Recent guest reviews
Stayed in this Hotel for a Business Trip. Good ambiance, easy access to main places, Clean and Tidy, Customer friendly, good service, daily room makeup and Decent Breakfast. I took service apartment type room as my stay was like for 3 months. Best part I liked for choosing this is, the hotel provide complementary tea/snacks from 3:00 pm and unlimited beer and wine ;) from 6:00pm to 8:00pm. This is the first hotel where I see this compliment. Also 60 pieces complimentary laundry per month. Inshort, one will not regret for stay here, worth the penny spent.
It's a very nice hotel not far from the airport. Rooms were small but clean, and breakfasts were really nice. Staffs were friendly, helped us with suitcases and handled requests effectively. Decorations and resorts were a bit out of date, but the hotel is of high standard and we had a very comfortable stay.
Poor service on arrival. $100 charge taken without asking. Rooms were smelling of stale cigarettes, however we were offered alternative non smoking rooms. These were still dated with the shower looking like a 80's fad which did not function properly. Lightning was poor and view was overlooking a car park with early morning noise from local busses. Overall service was terrible. Location is good but I would not stay here again. Refund of $100 to take TWO WEEKS TO PROCESS. Simply. Or acceptable in today's electronic banking environment
The staff are friendly and helpful. Room is clean, I like particularly the swimming pool which is very clean. Located in the center of town convenient to move around town. The rooms are spacious, television offers plenty of channels with various languages.Morning calls are very effective, hotel staff even knock on guests' rooms to make sure guests are awaken. Ballroom is big enough to contain at least 500 people.
I saw two cockroaches, which was disgusting. Also, the bathroom door lock was so complicated, so I was stuck in the bathroom for 5 minutes. After that, the "free" breakfast buffet was really bad and had nothing good to eat. Lastly, the beds are not stuck to the ground. They move like they have wheels, which gets annoying. But overall, the hotel and bathroom is pretty nice. The swimming pool isn't that bad either because there's barely any chlorine.
This hotel offer horrible experience. Bug in the room. Girl at night and bad service. It was good the last century but not the 21th. The location is quite fine but overall is zero point to say. If you consider of coming down to Phnom Penh for tourist don't choose this Hotel or if for business, there a lot of new Hotel With lot better quality and price just check in TripAdvisor Hotel
It is a nice Business Hotel but good for tourists also. It is centrally located and easy to move around in the city from this Hotel. Our stay was comfortable. The Breakfast spread was good including the local Cambodian dishes which we enjoyed a lot. A good place to stay in Phnom Penh
This hotel is good, old interior. In the room you can smell the old but still acceptable Have big swimming pool, Breakfast with many thing, and variating food, but the taste are moderate, an for the moslem should be more careful because the mix pork and non pork Anyway still good for me
Big hotel with good room. Nice music from lobby lounge. Delicious hot pot and Chinese restaurant inside hotel. Near to many attractions in Phnom Penh. Safe hotel to stay for tourists. Offers good spa as well
I did not find the hotel especially attractive or cosy. Everything was slightly short of what it should have been. Staff was rather cold. Overall it was ok, but I really used it just to sleep and I would have not want to spend a lot of time there
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 398 reviews