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Recent guest reviews

Elevator did not work. Only “one” coffee pod, Security at the building was really good, so good that when I went to my car for something I could not get back in.

The hotel was in a great location. It was clean and reasonable. What we didn't like was the service. On Sunday morning there was one person taking food abd beverage orders filling the drink orders cashing people out etc. One person! They had 2 weddings the day before. That guy was working like crazy poor management. Breakfast took forever. No in room cleaning was another issue. I requested to get fresh towels, they never came. Next day had to call twice before they got to our room. Management needs to respect the guests time more.

Property was nice,quiet, clean, convenient to food, highway and right next door is the Parx Casino. Enjoyed my stay, would stay again.

I love the proximity to Parx Casino! I was there to attend a concert and was able to walk over and walk to several restaurants!

We reserved a non smoking room and the whole time we were there it smelled like weed... And the room next door people were banging on the wall against our bed... We called the front desk to complain multiple times but no one answered the phone, so I wont stay at this place again. Not the reputation I know of a Holiday Inn

The property was ok .Its way in the back of the parking area. Staff was nice when we arrived

Next to parks casino and restaurants. Will stay again

Perfect location across from the hospital where had surgery.

Front desk staff was rude, not helpful at all. Carpets with lots of stains throughtlut room and hallways. Room did not seem as clean as it should be. Bed was comfortable.

All good excerpt no hot water for 2 days but all the test5 are good

The stay had the potential of average to better than average, except for one very important factor, hot water to shower with. From check- in, the water was an issue. At first, we thought we had to let it run a little longer since the room was in the 4th floor. We decided to wait and try again later to no avail. Once reported to front desk, we were told too many guests using the utilities was causing the hot water issue. Unreal! While they did refund have of the stay, the entire stay should have been on them for the inconvience. Not likely to return.

I LIKE IT AND I BOOK AGAIN BUT I THINK THE NEED TO CHANGE THE CHECKOUT TIME TO 13:00 PM IT'S TO EARLY 11:00AM

Everything was fine with this property and their staff.

Noisy. Could not get comfortable temperature at night. No Hot water one morning for shower.

This hotel was a really wonderful place to stay. We were attending a family reunion nearby and knew nothing about this area, so we trusted Orbitz to point us to this location. Wow, it was a great place to stay! The room was beautiful, clean and comfortable. The facilities were totally up-to-date and very good. I could not really want any more than this.

Street Road Bensalem PA

Hotel highlights

  • Walking distance to Parx Casino and Racetrack
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Parx Casino and Racetrack is a short stroll from Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel, and other popular attractions like Neshaminy Mall are within a couple of miles (3 km). This 167-room, 3.5-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All 167 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.


Property features

Guests of Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, Accessible, Non Smoking (Mobility)

2 Twin Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Executive Suite, 1 Twin Bed, Non Smoking

1 Twin Bed | Sleeps 4

Guest reviews for Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel

Everyone (16) Business (1) Couples (2) Family (11) Other (2) Friends (1)
4
Everyone

Elevator did not work. Only “one” coffee pod, Security at the building was really good, so good that when I went to my car for something I could not get back in.

By on Jan 31, 2021

Review comment responded on Feb 1, 2021

Thank you for the feedback regarding your stay with us. I apologize for the issue you encountered with the elevator which has since been fixed. Please come stay with us again should you visit our area again in the future.

4
Family Family

The hotel was in a great location. It was clean and reasonable. What we didn't like was the service. On Sunday morning there was one person taking food abd beverage orders filling the drink orders cashing people out etc. One person! They had 2 weddings the day before. That guy was working like crazy poor management. Breakfast took forever. No in room cleaning was another issue. I requested to get fresh towels, they never came. Next day had to call twice before they got to our room. Management needs to respect the guests time more.

By , from Boca Raton Florida on Oct 8, 2020

Review comment responded on Oct 14, 2020

Thank you for providing feedback regarding your stay with us. We value our guests input and will definitely address those issues to improve on service provided in the future. We hope you visit again and can provide a better experience than this one.

3
Everyone

By on Jul 25, 2020

5
Everyone

By on Jul 4, 2020

4
Family Family

Property was nice,quiet, clean, convenient to food, highway and right next door is the Parx Casino. Enjoyed my stay, would stay again.

By on Sep 15, 2019

5
Partner Couples

I love the proximity to Parx Casino! I was there to attend a concert and was able to walk over and walk to several restaurants!

By on Jul 18, 2019

2
Family Family

We reserved a non smoking room and the whole time we were there it smelled like weed... And the room next door people were banging on the wall against our bed... We called the front desk to complain multiple times but no one answered the phone, so I wont stay at this place again. Not the reputation I know of a Holiday Inn

By on Jul 6, 2019

4
Everyone

By on Jun 17, 2019

3
Everyone

By on Apr 28, 2019

4
Family Family

The property was ok .Its way in the back of the parking area. Staff was nice when we arrived

By on Mar 20, 2019

Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel

3327 Street Road, Bensalem, PA 19020
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