I like the location. I didn't like the smell inside
Check in and out was very easy and clerks were very nice. Bed was super comfortable. There was an issue with flushing the toilets- I called in the morning to report it and when we returned to the room at 8:00 PM it had not been fixed. Found out the whole wing was affected. Toilet gurgled all night. Did not sleep. But, at checkout I was credited for the night.
Lady that checked us in was very unfriendly and unaccomodating. We did not have enough towels and wash clothes and she said they didnt have any more. She was rude in tone and had a very ambivalent attitude to our needs throughout our stay there.
Curtains in room were filthy. Poor amenities and many sketchy characters around the premises. Overpriced. Pugged up slow draining bathtub. And poor selection of cable tv stations.
The BWPlus sits on a busy corner meaning you can't walk across the street to the KoP Mall. It backs up to the Chester Trail- great for running and riding. The pool and hot tub were closed for the winter- bummer. The staff were friendly. Because of Covid there was no daily service to the room and breakfast was a brown bag- water, muffin, fruit cup.
Great location, food and shopping within walking distance, short drive from historical sites. This is the second time
It's hard to really rate the hotel because of the Covid19 nonsense. The staff did the best they could, I guess. The room was clean but the carpet could use a steam clean. The fan in the bathroom was not working and the shower pressure was dissapointing.
The property seems to maintain or carry a historic feel with it's furnishings.
The room was very clean and organize. The bed was extremely comfortable. I definitely enjoyed my stay.
Great location, nice breakfast, good price for the room
The rooms were very clean. My biggest problem was the shower was broken. When we went to take a shower the hardware was sitting on top to the faucet. I feel they knew that the shower was broken and rented the room any way
I thought the property was kept clean, however it is dated. My room had wallpaper peeling and some grout in bathroom tiles was missing. Continental breakfast was good
The first thing I noticed was how clean my room was. It was large and comfortable. The breakfast surpassed my expectations and the staff was so friendly (especially Mila) I would highly recommend this hotel!
King of Prussia Mall is a short stroll from Best Western Plus The Inn At King Of Prussia, and other popular attractions like Valley Forge Convention Center are within a few miles (5 km). This 168-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free self parking. It's connected to a shopping center in central King of Prussia and also close to Valley Forge National Park Visitors Center and Centre Theater.
Free on-the-go breakfast is served each morning from 6:30 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.
Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Housekeeping is available on request.
Guests of Best Western Plus The Inn At King Of Prussia enjoy a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
I like the location. I didn't like the smell inside
Check in and out was very easy and clerks were very nice. Bed was super comfortable. There was an issue with flushing the toilets- I called in the morning to report it and when we returned to the room at 8:00 PM it had not been fixed. Found out the whole wing was affected. Toilet gurgled all night. Did not sleep. But, at checkout I was credited for the night.
Thank you for providing this feedback. We are extremely sorry that this issue affected your stay.
Lady that checked us in was very unfriendly and unaccomodating. We did not have enough towels and wash clothes and she said they didnt have any more. She was rude in tone and had a very ambivalent attitude to our needs throughout our stay there.
Good morning, I am terrible sorry for the experience you had with one of our employees. We will be researching this incident to find ways we can prevent it from happening again to you or any other guests. Thank you,
Thank you for your feedback
Curtains in room were filthy. Poor amenities and many sketchy characters around the premises. Overpriced. Pugged up slow draining bathtub. And poor selection of cable tv stations.
Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to have the opportunity to better serve you upon your return to the area.
The BWPlus sits on a busy corner meaning you can't walk across the street to the KoP Mall. It backs up to the Chester Trail- great for running and riding. The pool and hot tub were closed for the winter- bummer. The staff were friendly. Because of Covid there was no daily service to the room and breakfast was a brown bag- water, muffin, fruit cup.
Thank you for taking the time to let us know how your stay at the Best Western King of Prussia was. We are glad you were able to take advantage of the great riding/running trail. We look forward to getting back to full service in the future. We are upgrading our breakfast to include a breakfast sandwich soon.
Thank you for providing this rating
Thank you for your response
Thank you for your review. I apologize that the your recent stay did not meet all of your expectations. I hope that you would consider staying with us in the future for another opportunity to provide a better service to you. Thank you for your business.