Hotel Pousada Crystal Palace

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Pousada Crystal Palace

Terrace/patio
30-inch TV with cable channels
Free daily buffet breakfast
Iron/ironing board, free WiFi
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Av presidente kennedy, 109, Petrópolis, RJ, 25680030
  • Place, Crystal Palace
    ‪3 min walk‬
  • Place, Bohemia Brewery
    ‪5 min walk‬
  • Place, Cathedral of Saint Peter of Alcantara
    ‪11 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪72 min drive‬

Room options

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds
  • Free WiFi

Standard Single Room, 1 Bedroom

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Petrópolis

Located in Historic Center, Hotel Pousada Crystal Palace is next to Crystal Palace and Vale do Paraíba. This 27-room, 3-star inn has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Barao de Maua House - 2 min walk - 0.1 miles
  • Crystal Palace - 3 min walk - 0.2 miles
  • Bohemia Brewery - 5 min walk - 0.3 miles
  • Cathedral of Saint Peter of Alcantara - 11 min walk - 0.6 miles
  • Imperial Museum - 18 min walk - 1.0 mile

Getting around

  • Saracuruna Station - 34 min drive
  • Rio de Janeiro International Airport (GIG) - 68 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cantina Giulietta - ‬3 min walk
  • ‪Casarão Odin - ‬5 min walk
  • ‪Restaurante Paladar Liberty Garden - ‬11 min walk
  • ‪Imperatriz Leopoldina - ‬10 min walk

About this property

Hotel Pousada Crystal Palace

Hotel Pousada Crystal Palace features free WiFi in public areas and a garden. The 24-hour front desk has staff always at the ready.
30-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, phones, and ironing boards. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (BRL 25 per stay)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô Crystal Palace

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 50 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: BRL 25.00 per stay(328 ft away; open 24 hours)
  • Pet fee: BRL 50 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.

Property is also known as

Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis

Frequently asked questions

What can I see around Hotel Pousada Crystal Palace?

This inn is situated in Historic Center, just steps from Crystal Palace and Vale do Paraíba, and within a short walk of Bohemia Brewery. You'll also find House of Santos Dumont Museum and Imperial Museum less than a mile away.

How much does it cost to stay at Hotel Pousada Crystal Palace?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Pousada Crystal Palace on May 12, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Pousada Crystal Palace?

No, there isn't parking at this inn.

Does Hotel Pousada Crystal Palace feature a casino on the premises?

No, Hotel Pousada Crystal Palace doesn't have a casino.

Is there an indoor pool at Hotel Pousada Crystal Palace?

No, there is no indoor pool at this inn.

What do couples enjoy most about Hotel Pousada Crystal Palace?

Couples staying at this inn will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a courtyard view.

Are there hot tubs at Hotel Pousada Crystal Palace?

No, this inn doesn't have a spa tub.

Does Hotel Pousada Crystal Palace feature a restaurant that includes a breakfast menu?

Yes, Hotel Pousada Crystal Palace serves free buffet breakfast at Bistrô Crystal Palace each morning.

Does Hotel Pousada Crystal Palace allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Pousada Crystal Palace for a fee of BRL 50 per pet, per day.

Are there connecting rooms at Hotel Pousada Crystal Palace?

No, this inn doesn't feature connecting guestrooms.

How close is the airport from Hotel Pousada Crystal Palace?

The closest major airport to Hotel Pousada Crystal Palace is Rio de Janeiro International Airport (GIG), which is about 21.7 mi away. Another top airport is Rio de Janeiro (SDU-Santos Dumont), which is around 28.1 mi away.

Are there rooms with balconies at Hotel Pousada Crystal Palace?

No, there aren't any guestrooms with balconies at Hotel Pousada Crystal Palace.

Hotel Pousada Crystal Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MIRIAN

Liked: Cleanliness, staff & service, amenities
Tudo melhor do que esperávamos e do que é anunciado, com certeza retornaremos para dar continuidade a essa experiência que foi incrível! Parabéns a toda equipe, desde os responsáveis pelo café da manhã, ao rapaz que esteve de plantão quando chegamos tarde da noite e principalmente à moça de óculos que foi excepcional.
Stayed 1 night in Dec 2025

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities
Café da manhã muito bom, casarão bonito e aconchegante, localização para FLIPETRÓPOLIS perfeita. Quarto pequeno e precisa de um black-out na cortina.
Stayed 3 nights in Nov 2025

6/10 Okay

Andrea

Stayed 2 nights in Sep 2025

10/10 Excellent

Marcio

Stayed 1 night in Jul 2025

6/10 Okay

Tetsuaki

Stayed 2 nights in Aug 2025

6/10 Okay

WALLACE

Liked: Cleanliness, staff & service

Bom local mas custo benefício a se considerar

Um lugar razoável para se hospedar, café da manhã bom, atendimento bom, boa localização mas o quarto é bem distante da expectativa que as fotos geram. Custo benefício não é razoável em minha avaliação, mas reitero, depende de expectativa que o visitante tem em relação ao conforto do quarto.
Stayed 2 nights in Jul 2025

10/10 Excellent

João Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito.

Pousada tradicional, silenciosa, confortável, ótimo atendimento em todos os serviços, um café da manhã muito bom e excelente localização, é perto de tudo.
Stayed 1 night in Jul 2025

10/10 Excellent

Pascoal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita, cama confortável, chuveiro maravilhoso e o café da manhã variado e a simpatia dos funcionários excelente, estacionamento não precisa se preocupar, tem uma pessoa super simpática que você deixa a chave e ele manobra sem preocupação
Stayed 2 nights in Jul 2025

6/10 Okay

Luiz

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Flavia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10

Ótima hospedagem e atendimento excelente, assim como o café da manhã!
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei tudo limpo, boa estadia. Próximo do palácio de cristal. São atenciosos. Só achei o quarto um pouco pequeno e o teto, muito rebaixado pq meu marido é muito grande. Tudo limpo e sem umidade. Estadia ótima! Café da manhã de qualidade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana Cláudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiência em Petrópolis.

A estadia foi boa. Tudo muito limpo. Café da manhã com bastante variedade. Anda bastante para chegar ao centro, pois nas proximidades não tem opção de comércio ( dica para quem viaja com criança), eu gosto de caminhar.
Stayed 3 nights in May 2025

10/10 Excellent

Ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Rafaela

Liked: Staff & service
Disliked: Property conditions & facilities

Razoável

Razoável, o quarto que eu fiquei apresentava rachaduras na parede, as luzes do quarto poderiam ser amarelas para serem mais aconchegante, o estacionamento é pequeno e dependendo vc fica preso esperando o manobrista, o Wi-Fi é péssimo. A parte boa do hotel é o café da manhã, o ar gela bastante e os funcionários são super atenciosos e cordiais.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALISON, JUIZ DE FORA

Liked: Staff & service, amenities
Atendimento excelente e cordial pretendo retornar para mais hospedagens em Petropolis
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, property conditions & facilities
Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Stayed 2 nights in Jan 2025

8/10 Good

Flavio

Liked: Room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Marcio A

Disliked: Property conditions & facilities

Hotel pousada fraquíssima

Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Stayed 3 nights in Dec 2024

8/10 Good

Julyana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa!

Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cafe da manha muuto bom

Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido. Cafe da manha muito bom.
Stayed 1 night in Dec 2024