The front desk staff were accommodating and warm. The room was nice overlooked the docks/water, which is always my favorite view. An attached coffee space was great too! A microwave would be nice for those who want to heat food in the room instead of going to the lobby area.
Charged my card for improper items. Had to have charges reversed.
Dinning options not available due to lack of personnel and outside options too far
We did not receive room we reserved. Room was not clean with stains all over carpet and dirt in corners. Restaurant has very limited food available and waiter kept apologizing. We had to go offsite to eat. Bar was closed and this should have been provided before we selected this hotel. Complete false advertisement on hotel picture. Water in back part of hotel was small, gross brown, stunk and had a few abandoned boats that looked like forest gump shrimp boat. Extremely disappointed in Orbitz with rating of this hotel.
This is a very nice and convenient hotel for my visit to Petaluma. They have excellent Covid procedures in place which makes for a low stress stay. Rooms are spacious and comfortable. My go-to kinda place.
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I liked all of services no complaints....... .........
I’ve stayed here before. Easy access and safe area. This time I was on the first floor and had a view of the parking lot. Wasn’t as ideal as water view. Bed wasn’t as comfortable as last time. Squeaked every time I moved so I didn’t sleep well over all. Would be the only thing I’d change. New beds in some of the older room. Stayed during covid so wasn’t able to take advantage of other amenities. Would stay again but ask for a better room.
The view of the harbor is lovely. The food at the restaurant is awful.
Mediocre at best. Strands of long black hair on bthrm floor, not ours! Outside window a wall with pipes - landing cement had some kind of ugly residue that looked like thick oil Very gross looking! Staff stressed!
Awesome stay. Clean, spacious room. Great customer service, friendly, & welcoming. Highly recommend
Average accommodation. Unsure why the hotel is listed as four star.
Friendly service. Nice location will be staying here again
I loved running on the beautiful Petaluma waterways protected trails right next door to this pretty hotel. Did not like the $10 charge to park in their huge parking lot? Nickel and diming your guests is irritating
I really loved the location of the hotel. So close to everything and near the hotel there was a path to take a walk. The bed was a little uncomfortable.
Sheraton Sonoma Wine Country Petaluma places you within a short walk of Shollenberger Park and within a mile (2 km) of Petaluma Arts Center. This 184-room, 3.5-star hotel welcomes guests with conveniences like a marina, free in-room WiFi, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Guests staying at Sheraton Sonoma Wine Country Petaluma enjoy access to a marina, a gym, and a sauna. Self parking is offered for USD 10.00 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
The front desk staff were accommodating and warm. The room was nice overlooked the docks/water, which is always my favorite view. An attached coffee space was great too! A microwave would be nice for those who want to heat food in the room instead of going to the lobby area.
Charged my card for improper items. Had to have charges reversed.
Thank you for taking the time to submit your feedback. We are so happy to hear you enjoyed your stay with us. I am sorry for the issue you faced and hope this was addressed. We hope you choose to stay with us in the future.
Dinning options not available due to lack of personnel and outside options too far
Thank you for taking the time to submit your feedback. We are so happy to hear you enjoyed your stay with us. We hope to see you in the future!!
We did not receive room we reserved. Room was not clean with stains all over carpet and dirt in corners. Restaurant has very limited food available and waiter kept apologizing. We had to go offsite to eat. Bar was closed and this should have been provided before we selected this hotel. Complete false advertisement on hotel picture. Water in back part of hotel was small, gross brown, stunk and had a few abandoned boats that looked like forest gump shrimp boat. Extremely disappointed in Orbitz with rating of this hotel.
This is a very nice and convenient hotel for my visit to Petaluma. They have excellent Covid procedures in place which makes for a low stress stay. Rooms are spacious and comfortable. My go-to kinda place.
Thank you for choosing to stay with us and we value your feedback. We appreciate you taking the time to complete our survery.
Nothing
Thank you for the review and staying with us.
Thank you for staying with us!
I liked all of services no complaints....... .........
Glad you enjoyed your stay.
I’ve stayed here before. Easy access and safe area. This time I was on the first floor and had a view of the parking lot. Wasn’t as ideal as water view. Bed wasn’t as comfortable as last time. Squeaked every time I moved so I didn’t sleep well over all. Would be the only thing I’d change. New beds in some of the older room. Stayed during covid so wasn’t able to take advantage of other amenities. Would stay again but ask for a better room.
Thank you for staying with us and for the review.
Glad you enjoyed your stay!
Thank you for your feedback! We're glad to see you enjoyed the beautiful view and hope to see you again soon!