We did not receive room we reserved. Room was not clean with stains all over carpet and dirt in corners. Restaurant has very limited food available and waiter kept apologizing. We had to go offsite to eat. Bar was closed and this should have been provided before we selected this hotel. Complete false advertisement on hotel picture. Water in back part of hotel was small, gross brown, stunk and had a few abandoned boats that looked like forest gump shrimp boat. Extremely disappointed in Orbitz with rating of this hotel.
This is a very nice and convenient hotel for my visit to Petaluma. They have excellent Covid procedures in place which makes for a low stress stay. Rooms are spacious and comfortable. My go-to kinda place.
Nothing
I liked all of services no complaints....... .........
I’ve stayed here before. Easy access and safe area. This time I was on the first floor and had a view of the parking lot. Wasn’t as ideal as water view. Bed wasn’t as comfortable as last time. Squeaked every time I moved so I didn’t sleep well over all. Would be the only thing I’d change. New beds in some of the older room. Stayed during covid so wasn’t able to take advantage of other amenities. Would stay again but ask for a better room.
The view of the harbor is lovely. The food at the restaurant is awful.
Mediocre at best. Strands of long black hair on bthrm floor, not ours! Outside window a wall with pipes - landing cement had some kind of ugly residue that looked like thick oil Very gross looking! Staff stressed!
Awesome stay. Clean, spacious room. Great customer service, friendly, & welcoming. Highly recommend
Average accommodation. Unsure why the hotel is listed as four star.
Friendly service. Nice location will be staying here again
I loved running on the beautiful Petaluma waterways protected trails right next door to this pretty hotel. Did not like the $10 charge to park in their huge parking lot? Nickel and diming your guests is irritating
I really loved the location of the hotel. So close to everything and near the hotel there was a path to take a walk. The bed was a little uncomfortable.
Had everything we needed at a great price. Was close enough to downtown Petaluma and Sonoma State which was our reason for lodging. It was half the price of the Santa Rose hotels we lodged at before and much nicer.
The location is nice, close to everything. It's a beautiful building and the rooms are very clean
Loved the beds! So comfortable! We received the best service we have ever had in their restaurant by Wendy! She was fabulous. The only thing we did not like about this hotel is that they charge their paying customers that are staying there to park their car. I get charging visitors but not paying customers.
Located within a mile (2 km) of Petaluma Arts Center, Sheraton Sonoma Wine Country Petaluma is within 2 miles (3 km) of Adobe Road Winery. This 184-room, 3.5-star hotel welcomes guests with conveniences like a marina, free in-room WiFi, and a 24-hour business center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Sheraton Sonoma Wine Country Petaluma's 184 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include safes, ironing boards, and desks. Housekeeping is available on request.
Guests of Sheraton Sonoma Wine Country Petaluma enjoy features like a marina, free WiFi in public areas, and a conference center. Self parking is offered for USD 10.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
We did not receive room we reserved. Room was not clean with stains all over carpet and dirt in corners. Restaurant has very limited food available and waiter kept apologizing. We had to go offsite to eat. Bar was closed and this should have been provided before we selected this hotel. Complete false advertisement on hotel picture. Water in back part of hotel was small, gross brown, stunk and had a few abandoned boats that looked like forest gump shrimp boat. Extremely disappointed in Orbitz with rating of this hotel.
This is a very nice and convenient hotel for my visit to Petaluma. They have excellent Covid procedures in place which makes for a low stress stay. Rooms are spacious and comfortable. My go-to kinda place.
Nothing
Thank you for the review and staying with us.
Thank you for staying with us!
I liked all of services no complaints....... .........
Glad you enjoyed your stay.
I’ve stayed here before. Easy access and safe area. This time I was on the first floor and had a view of the parking lot. Wasn’t as ideal as water view. Bed wasn’t as comfortable as last time. Squeaked every time I moved so I didn’t sleep well over all. Would be the only thing I’d change. New beds in some of the older room. Stayed during covid so wasn’t able to take advantage of other amenities. Would stay again but ask for a better room.
Thank you for staying with us and for the review.
Glad you enjoyed your stay!
The view of the harbor is lovely. The food at the restaurant is awful.
Thanks you for staying with us, we will disucuss with the culinary team.
Mediocre at best. Strands of long black hair on bthrm floor, not ours! Outside window a wall with pipes - landing cement had some kind of ugly residue that looked like thick oil Very gross looking! Staff stressed!
Thank you for staying with us.
Awesome stay. Clean, spacious room. Great customer service, friendly, & welcoming. Highly recommend
Thank you for your review, glad you enjoyed your stay.
Thank you for choosing to stay with us and we value your feedback. We appreciate you taking the time to complete our survery.