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Holiday Inn Resort Penang

4.0 out of 5.0

Recent guest reviews

We have just returned from the holiday inn Penang. Couldn’t fault the hotel everyone was helpful with whatever we needed. Would recommend staying in the tower hotel and the beach wing is under construction. The best located hotel we have stayed in whilst in Batu Ferringhi. We have already booked for next year we enjoyed it that much!!

We are so enjoy the view from hotel, especially seating under the tree at the sea side, front desk is so friendly and helpful and the room is clean and comfortable, you will not regret to stay here if your are Starbucks fever like me, because the Starbucks with seaview is only beside this hotel.

They were very efficient in providing us with our booking requests - airport transfers, adjoining rooms. They also offered to extend the use of our rooms on our last day! The rooms were very spacious and comfortable, toiletries were complete, though some of their towels were really worn-out. Breakfast buffet was very good with a lot of food options. It was also nice to relax by the beach. The staff were friendly and accommodating, no matter what time of day. We will surely be back!

Spent 8 nights in a beach view room. We were told at the time of booking that some renovations were being carried out at receptions but this didn't affect our stay at all. The room was lovely and the staff in particular the pool side staff were excellent. The breakfast included was just fine and the snacks pool side appreciated after a day wandering. Taxi fares to George town compared to fares in NZ were ridiculously cheap. The hop on hop off bus was great, particularly upstairs in the AC section. If you get a taxi to any of the attractions you usually get a good look around the town which is great. Loved the shopping, in particular the night market which helped when our cases got miss laid. Eating out is cheap in the local establishments. Only thing needing improvement is the beach rubbish. The resorts clean up on their section but a little effort past their property would help. Was tempted to take a bag and do it but where do we put it after that.

Nice view ,but the hotel is dated ,it was ok clean ,not sure will recommend to friends , partial renovation when I visited,beach is ok also but it's not bad location ,staffs is little slow and it was alright friendly .

Centrally located in Batu Ferringhi and right on the beach. Good for kids and friendly and obliging staff. Tower Rooms a bit worn but acceptable for the price. Good breakfast buffet and cheaper if you but the coupons at reception at check in. Night Markets on the doorstep with plenty of street food options.

We were greeted upon arrival by the lovely friendly hotel reception staff. Hotel location was good location - Right in the center of Batu Ferringhi with the night market, hawker stalls and local cafes only steps from the hotel. Our beach view room was spacious. Beds were comfortable. The hotel I feel was great value for money. My 1st impression of the hotel is rather old and outdated, however, renovations were being carried out during our stay. Breakfast had a great choice for vegetarians. I would highly recommend the restaurant. We were served fabulous food each evening we dined. The pizza was the best I've tasted. The sunset on the beach was the best every evening. We would definitely choose to stay again if we return.

Booked a room with a king size bed at the Beach Wing, with a view facing the sea. Supposed to be non-smoking room but previous occupant decided to break the rule and the housekeeping staff had to deodorize the room twice but to no avail. After a simple phone call request the hotel shifted us to a room with double queen-sized beds with no fuss. Other than this minor issue the hotel is fabulous. Pros include a nice beach, great breakfast buffet spread, well-equipped gym and rec area, plenty of activities for children at the Playlab, kids receive a welcome activity pack (color pencils, coloring book etc. )and last but not least a great location for food and sightseeing. For a hotel currently undergoing upgrading work the staff members were very efficient. Our personal thanks goes to a lady named Khalis for being very professional in addressing our requests. We will definitely choose this hotel again in the future.

An amazing experience staying at the property. the food was great and the hospitality was absolutely brilliant. Chef Lakshman took very good care of the guests. One day for the breakfast, i asked for veg fried rice. they prepared it within 15 minutes and served it with a smile. Making a customer happy was their priority. The staff was very courteous, punctual and always ready to help. A great team. Well done.

I would recommend this hotel to whoever that wants to have a wonderful and relaxed holiday at Batu Ferringhi. My husband and I were on holiday for 3 days and 2 nights. Check in and check out was super swift and the staff were very helpful and very friendly. We requested for late check out as our flight back was late in the evening, and we were informed that we could get complimentary 2 hours, which was exactly what we needed. Room condition was great. Very clean complete and everything was working. No stains on bed, towels, toilet flooring, walls etc. Beds were comfy and the pillows were soft, we had 2 nights of good night sleep. We requested for extra water bottles and our room towels to be replaced, which was done quick and fast. It was my husband's birthday. Wonderful surprise from the hotel with balloons and a complimentary cake. Holiday Inn is strategically located with many eateries nearby. Long Beach Hawker Centre and I Love You Food Court (which we preferred) are places to try for local food only 5 mins walk from the hotel. There is also a Starbucks and Boost Juice Bar just beside the hotel. Love convenient! Just right in front of the hotel, there's a Ferringhi night market selling all sorts of souvenirs which is a good place for night strolling. Breakfast at the hotel is great. Egg counter service is efficient always. Staff (Carmen) and all the rest are friendly and attentive to all customer needs. Wide variety of local and international food selection and food inserts are always refilled (many hotels i notice just stop refilling especially when it's the end of breakfast time). The breakfast area is spacious, thus no overcrowding. The view is spectacular and the morning breeze (it's located facing the beach) is just what you need to start the day. The hotel lobby was undergoing construction, we were informed via email and upon check in. Best thing was we didn't hear a thing. We also loved the amount of pool chairs at d pool and those located facing the beach (some hotels don't have enough to accommodate guests). There are also other things to do such as massages and water sports. The spa workers took the effort of coming to us and offered us vouchers to be used at the spa (not being pushy at all, but they took the effort to approach guest with a smile). Kudos to them! We'd definitely return again to such hospitality, good service, cleanliness and beautiful scenery. Well done Holiday Inn Resort Penang!

72 Batu Ferringhi Penang Penang

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Holiday Inn Resort Penang places you within a leisurely stroll of East Wind Watersports and Eden Parade Shopping Centre. This 347-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. On the beach, the hotel is also close to Penang Butterfly Farm and Tropical Spice Garden.


Enjoy the ocean views at Terrace Cafe, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


The 347 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are also available.

Property features

Guests of Holiday Inn Resort Penang enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a fitness center, an outdoor tennis court, and free WiFi in public areas.

Room options

Deluxe Room

Full 1 | King 1 | Sleeps 2

Room, 2 Double Beds, Sea View, Tower

Full 2 | Sleeps 2

Room, 1 King Bed, Hill View (Beach wing)

King 1 | Sleeps 2

Suite, Multiple Beds, Tower (Kids)

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 2273 reviews