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Family Residence

3.5 star property

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Beach nearby
Penthouse, 3 Bedrooms | Minibar, in-room safe, desk, blackout drapes
Studio | Minibar, in-room safe, desk, blackout drapes
Studio | Living room | 32-inch LCD TV with cable channels, TV, DVD player
Sports facility

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
389/63 M12 Pratamnak Soi 4 Pratamnak Rd, Pattaya, Chonburi, 20150
  • Place, Pattaya
    ‪14 min walk‬
  • Place, Dongtan Beach
    ‪19 min walk‬
  • Place, Bali Hai Pier
    ‪3 min drive‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪42 min drive‬

Room options

View all photos for Studio

Studio | Minibar, in-room safe, desk, blackout drapes

Studio

  • 473 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom

  • 734 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Penthouse, 3 Bedrooms

  • City view
  • 190 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Double Room, 2 Bedrooms

Basic Double Room, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Basic Double Room, 2 Bedrooms

  • City view
  • 560 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Basic Triple Room, 2 Bedrooms

  • Garden view
  • 53 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Pattaya

Located in South Pattaya, Family Residence is within 2 miles (3 km) of popular attractions such as Walking Street and Pattaya Beach. This 3.5-star hotel has 80 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cosy Beach - 9 min walk - 0.5 miles
  • Pattaya - 14 min walk - 0.8 miles
  • Dongtan Beach - 19 min walk - 1.0 mile
  • Bali Hai Pier - 3 min drive - 1.2 miles
  • Walking Street - 4 min drive - 1.5 miles

Getting around

  • Pattaya Tai Station - 17 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 98 min drive

Restaurants

  • ‪3 Mermaids - ‬10 min walk
  • ‪The Sky Gallery - ‬12 min walk
  • ‪The Oxygen Beachfront Oasis - ‬11 min walk
  • ‪The Chocolate Factory - ‬12 min walk
  • ‪Dom Pizza - ‬5 min drive

About this property

Family Residence

Family Residence features an outdoor pool, free WiFi in public areas, and coffee in a common area. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for THB 2200 per vehicle one way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hair salon and a convenience store.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Other standard amenities include refrigerators, microwaves, and minibars.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 1,700 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kathys

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Thai massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 500.0 per day
  • Cribs/infant beds are available for THB 500.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 1700 per person
  • Airport shuttle fee: THB 2200 per vehicle (one way)
  • Crib (infant bed) fee: THB 500.0 per night
  • Rollaway bed fee: THB 500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.

Property is also known as

New Nordic Concept Family
New Nordic Concept Family Pattaya
New Nordic Hotels Concept Family
New Nordic Hotels Concept Family Pattaya
New Nordic Family Hotel Pattaya
New Nordic Family Hotel
New Nordic Family Pattaya
Family Residence Hotel Pattaya
Family Residence Pattaya
Family Residence Hotel
New Nordic Family
Family Residence Hotel
Family Residence Pattaya
Family Residence Hotel Pattaya

Frequently asked questions

Is free cancellation available at Family Residence?

Family Residence provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do around Family Residence?

This hotel is situated in South Pattaya, just steps from Asia Beach. You'll also find Walking Street and Pattaya Beach within a short drive.

Is parking available on site at Family Residence?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at Family Residence?

Spa services at the hotel include Thai massages.

Does Family Residence have a casino on the premises?

No, Family Residence doesn't have a casino.

Will I find an indoor pool at Family Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Family Residence?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Family Residence have a hot tub?

No, this hotel doesn't have a spa tub.

Does Family Residence have a restaurant with a breakfast menu?

Yes, Family Residence serves buffet breakfast for a surcharge each morning at Kathys.

Will Family Residence allow pets to stay for free?

No, pets aren't allowed at Family Residence.

Does Family Residence have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Family Residence?

The closest major airport to Family Residence is Utapao (UTP-Utapao Intl.), which is about 19.2 mi away.

Are there rooms with balconies that I can book at Family Residence?

No, there aren't any guestrooms with balconies at Family Residence.

Family Residence Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever to this place in my life time

Not a good place at all not friendly emploies at all never More to this place never ever
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good stay, would be nice to have babysitter on staff so parents could have a night out!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quite, out of the way if you need to relax. great for familys

8/10 Good

Wichai, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family trip in 3 bedroom unit

Comfortable and quiet

6/10 Okay

CeeDee, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not very impressed

This is clearly a 'hotel' development aimed at people looking to invest in property. Customer service is seriously lacking to the point of being rude except for the cleaning staff who were always friendly and willing to help. The location was quiet and peaceful but not conveniently located in relation to local attractions, be prepared to pay excessive transport fees compared to other areas in Thailand.

6/10 Okay

Bjoern Dag

Traveled with family
Liked: Cleanliness, staff & service

Et hotell med forbedringspotensiale.

Det tok 1 time å sjekke inn. Ingen så ut til å vite at vi kom. Engelsk kunnskapene til resepsjonsansatte var nesten fraværende. Rommet var greit, men en vannpumpe startet og stoppet ca. 20 ganger i minuttet om natten. Det var stressende. Det var kjøkkenbenk i leiligheten, men ikke noe kjøkkenutstyr. Måtte bruke Google translatør for å be om en brødrister , men svaret var « solly no have» . Prøvde 3 ganger å få betjeningen til åstake opp sluket i vasken på badet der vannet kun seg ned. Det gikk ikke. Da åpnet jeg vannlåsen og gjorde det selv. Betjeningen smilte og prøvde så godt de kunne, men hotellet hadde trengt litt opplæring av personalet og en ledelse som tok ansvar.
Stayed 11 nights in Dec 2019

4/10 Poor

Merete Moreid

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

New Russia

We booked this hotell because it was close to the place we selebrated New years eve, and we did not want to get stuck in traffic. New Nordic is suppose to be a nordic hotell with good standard, european buffet breakefast and english speaking staff. When we arrived, we had to wait 1 hour for the room, because it was not ready 14.50 o clock we got in to the room. The room was OK, but not clean. The swimmingpool was very dirty, and no way i would put my feet in it. Around the pool everything is dirty, and filled with drunk russians, throwing beer in the wather. At night the skinnydippet drunk and made a lot of noice. The night guards tried to stop them, but they did not care. The breakefast is NOT european. Cold hot dogs, cold eggs, rice and thaiporridge. White 7/11 bread, butter and jam. There is NO bacon, ham, mayo, cheese, pancake, The omelett was good, and the salatbar was OK. The brekefast area is WERY filthy. I will never stay here again, and only ate breakefast because it was pree-paid when i booked the room.
Stayed 2 nights in Dec 2019

4/10 Poor

wilasinee

Disliked: Cleanliness, property conditions & facilities, room comfort

สภาพห้องไม่เวิร์ค อาหารเช้าไม่โอเค

ที่พักไม่สมราคา ห้องเก่า ดูเป็นโรงแรมต่างจังหวัดมากเกินไป กลอนในห้องก้ไม่สามารถล็อคได้ รู้สึกไม่ปลอดภัย แต่พนักงานอัธยาศัยดี
Stayed 1 night in Jun 2018

6/10 Okay

paul henrik

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Helt OK sted, men kun en dame i resepsjonen, ikke tilstrekkelig.

10/10 Excellent

Laila Grethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En deilig ferie

Vi hadde et utmerket opphold.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice

好大間，仲要內置樓梯真係好正. 泳池好ok,係冷氣差啲，上層房熱水不足. 但地點5係好方便，不過有酒店tuk tuk 出去轉車. 早餐係唔得既.. 大致上都滿意.平靚正

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

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