Pasadena Dorchester Collection

"I contacted the hotel a few days before our stay. We were getting off a cruise ship, in the morning, and inquired about an early check in. The response was "yes, as long as we have rooms available, you can check in early". No mention of the $75 fee for early check in (11 AM). It was either pay it, or sit in their lobby for 5 hours with all our luggage. We checked out 6 hours early, at 5 AM, because we had an early flight. How about giving me my $75 back. We used the room for less time then had we checked in at 4 pm and checked out at 11. And what's with no coffee available in the lobby? Never been to a hotel anywhere that didn't have it. The facility was nice, but the atmosphere was less than pleasant. I wouldn't come back."

"Fantastic location in Hollywood area and so close to tons of shops and restaurants. Good parking option at the ovation if you decide not or pay the price for valet parking. Furniture conditions could be improved inside the hotel specially the doors to the rooms and the TV stands and bathrooms. I was very happy with our start otherwise."

"It was really bad "