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The Westin Paris - Vendôme

4.0 out of 5.0

Recent guest reviews

I'm a loyal SPG, but was disappointed by my stay. We arrived at 4pm (check-in time was 3pm) and were told the room wasn't ready. Were told we could have a drink in the bar to wait....2 hours later, still no room, nor an apology. Not acceptable. Overall I found the staff unhelpful.

Great rooms and quality - always had great responses from the hotel, everything was clean and well organized. We even bought a bottle of wine from a nearby shop to have in our room - the hotel staff happily brought up two wine glasses, an ice bucket and opened the bottle for us. The location was also fantastic!

First trip to Paris, it was a great trip. Saw several sites with private tour guides that were especially well versed in their descriptions of the landmarks.

Really great location, hotel very nice, room clean and cozy, staff very friendly and helpful

Was checked in at 4pm and had to wait since 11 am. Second day my room was cleaned after 5pm and after having to remind housekeeping and management on many occasions. I could not rest and shower before going out to dinner. Got a platter of fruit as compensation for hassles which was nice.

It was an ok room. Paint chipping off the wall in the bathroom, strange watermark stains on the floor near the toilet. Complimentary coffee in the morning was terrible - burnt taste like instant coffee. Shameful for Paris. The only saving grace was the central location.

The hotel is good, but they gave me a different class of room as I asked in my reservation. I had a two bed room instead a king size bed. Of course after many hours of flying and my check in time (12:30am) was the main reason to forget any argument, we were so tired! But this is a not good presentation for the hotel.

Pros of this hotel are location, part of Starwood hotel group, courteous check in, efficient concierge and the view of the Eiffel tower (from our room). There aren't a lot of cons but the hotel is a bit shabby overall and needs some renovation/sprucing to the rooms. The room was smaller than I expected especially thinking we booked the Eiffel Tower view room. Trying to connect wifi was annoying and their connection was slow. Although, it was free for the first hour, you had to reconnect every time or otherwise, spend 20 euros for a few hours (can't recall the exact amount).

From the moment we arrived, we were impressed. Beautiful hotel. Lobby flower arrangements are gorgeous and changed every other day. We didn't have the spectacular view, but had the street view. Room was cleaned early each day with towels added twice per day. We were treated with a complimentary bottle of wine when we arrived with fruit and cheese another night. Thrilled with the location which saved $ on taxies..we walked everywhere. Only negative, should have complimentary coffee in the morning:-)

Stunned by its beauty; great location--you can walk to many places from the hotel. Many shops are very close. Hotel restaurant, although very pricey, is beautiful also. Staff speaks English. The rooms can be a bit far from the elevator--the floors seem to be like a maze. So if you can't walk a lot, don't even go! Highly recommend this hotel! So happy we found this. We were two couples traveling together. This was our first trip to Paris. Best idea ever!

As someone that doesn't travel to abroad very often I look for a place that will provide comfort, and make me feel welcome. There is nothing worse then spending your hard earned money, to be disappointed. The trip to the Westin was the exact opposite. It exceeded my expectations. We stayed in a Junior Suite with an Eiffel Tower view. The room was clean and spacious, and even had multiple balconies to take in the sights. The staff was very accommodating, and pleasant. Last but not least, the location is within walking distance to everything! You really cannot go wrong with this selection.

Everything was wonderful. As someone who has a limited knowledge of French, the staff was warm and accommodating. The on-site bar and restaurant were very nice as well. The location puts you near so many of the attractions that one would visit Paris for and it directly across the street from the lovely Tuileries Gardens, and walking distance to the Louvre and d'Orsay museums as well as the Champs-Elysees and Eiffel Tower. 5/5 - would stay here again.

We have stayed at the Jolly Lotti in Paris several times because we love the location. I thought I would upgrade our experience and stay at the Westin. That was a HUGE mistake! The room was SO small (even though I had paid for the larger room), that you bumped your head when you got out of bed. You also couldn't sit at the desk...because there wasn't room to pull the chair out. The only plug in that you could use to do your hair was behind the TV. When I complained, I was told that was typical of Parisian hotels. Interesting...it isn't a problem at the Jolly Lotti. The Westin is highly over rated. The rooms at the Jolly Lotti are much larger, nicer, and less expensive. Perhaps if we hadn't just come from a lovely room at the Intercontinental in Rome and a beautiful room at the Grand Hotel Cocumella, our expectations wouldn't have been as high. Needless to say, I would never stay at the Westin again.

The Westin epitomizes all that is so enchanting about Paris. It's an elegant 19th-century building that is central to just about anywhere you might want to go. The Musee d'Orsay, for example, is just across the river, an easy walk through the Tuileries garden and over a pedestrian bridge. Our "superior" room was large, particularly by Paris standards, and gorgeous -- high ceilings, thick silk curtains, dark wood desk and armoire, an amazingly comfortable bed, and marble bathroom. It looked just like the rooms on the hotel's website. The staff were excellent -- professional, helpful, and friendly. One confusion: The staff told us that we could earn reward points, or a 5-euro discount on meals, or donate to UNICEF if we went "green" by declining "service" in the room. We thought that meant they would not change the sheets or towels, but instead discovered that that meant they would not do anything -- not even dispose of trash! Can't wait to go back to Paris -- and stay here again!

Perfectly located in the midst of fashionable streets, famous museums and bustling city life. Our family could not have enjoyed Paris more! The staff was courteous and prompt. The hotel room was impeccable and well-maintained, as well.

The hotel was in a perfect location, within easy walking distance of the Louvre, Orangerie, and Musee D'Orsay. The room was comfortable and the hotel staff couldn't have been more friendly and accomodating.

We enjoyed our stay at the Westin Paris-Vendom very much! Staff was courteous and friendly. Location was great...right across the street from le Tuileries Gardens. The bed was a bit hard and it would have been nice to have a coffee pot in the room, but other than those two things we had no complaints. We would definitely go back to the Westin Paris - Vendome.

Near the Louvre, and Musee D'Orsay, with lots of restaurants (some pretty low-cost within a few blocks), we found this Westin charming, comfortable and the staff very pleasant, speaking English when asked. Being off-season, we enjoyed fewer tourists and the beautiful holiday lights and Christmas village, an easy walk to the Place de la Concorde down the Champs Elysees.

My daughter and I found the location wonderful; it is within walking distance of many of Paris' major sights, such as the Louvre, L'Orangerie, La Place de la Concorde, La Place Vendome, etc. The hotel was comfortable and worth the price. Nicely appointed lobby with lots of natural light. Rooms were fine size-wise for Paris. Our one issue was lack of a nice coffee shop in the hotel.

The location of this hotel is perfect. Walking distance to many attractions, the metro, the Open Bus route, overlooking the Tullieres Gardens, etc. etc. We even overlooked the route for the Tour de France -- unfortunately we didn't realize that when we booked, so we checked out about two hours before the real excitement began. The staff is extremely friendly and very helpful. We booked a room with a view of the Eiffel Tower. I did not think our room was very large, as other people have commented - and there was not a lot of space to put away clothing (room 4053). The view was beautiful. The bathroom also exceeded my expectations. The minuses for our stay: I was expecting the famous Westin Heavenly Bed. I do not think that is what we had. We've stayed in many Westins, and our bed on this trip was far less comfortable and much harder than I remember. Also, there was a carnival going on in the garden immediately outside our hotel room so it was rather loud at night. After the visiting the carnival one day, I had the impression it is an annual event. It ran until about 1am and featured a couple of "high scream" attractions. if you are traveling with adults who will be out late it is not a big deal, but if you are traveling with a child, it makes it a little hard to sleep. The room was also very warm at night. Lastly, the wifi situation was not good. You needed to obtain id/passwords at the front desk but they changed daily, only worked in the hotel lobby, and would time out rather quickly. The other internet option was extremely expensive, so I finally just gave up and cut off from the outside world! The room was also dark and there was one light not working for the entire stay. I mentioned this once at the desk but it was not resolved. I didn't care enough to ask again. If breakfast was included in our stay, it was never mentioned so we did not take advantage of that. We never received any chocolates on our pillows or any of those other "touches" that some users have mentioned. I had booked a 30%off rate and prepaid for the room so perhaps that has something to do with it.

Room options

Deluxe Room

Full 1 | King 1 | Sleeps 3

Junior Suite

King 1 | Queen 1 | Sleeps 3

Junior Suite, View

King 1 | Queen 1 | Sleeps 3

Suite (Prestige)

King 1 | Queen 1 | Sleeps 3

Guest reviews for The Westin Paris - Vendôme

Everyone (6) Couples (36) Business (2) Family (15) Friends (2) Other (1)
3

not what i had hoped for

Everyone

I'm a loyal SPG, but was disappointed by my stay. We arrived at 4pm (check-in time was 3pm) and were told the room wasn't ready. Were told we could have a drink in the bar to wait....2 hours later, still no room, nor an apology. Not acceptable. Overall I found the staff unhelpful.

By on Aug 24, 2017

Review comment responded on Aug 25, 2017

Thank you for writing a review about your stay and we certainly apologize that you encountered this delay. Please feel free to contact me at mod.01729@westin.com so I can investigate this further, as I would appreciate the chance to prevent similar events from occurring.

5
Everyone

Great rooms and quality - always had great responses from the hotel, everything was clean and well organized. We even bought a bottle of wine from a nearby shop to have in our room - the hotel staff happily brought up two wine glasses, an ice bucket and opened the bottle for us. The location was also fantastic!

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

It's great to read that we have succesfully participated in your fantastic city break to Paris.

4

very nice close to many sites

Everyone

First trip to Paris, it was a great trip. Saw several sites with private tour guides that were especially well versed in their descriptions of the landmarks.

By on May 24, 2017

4

really great location

Everyone

Really great location, hotel very nice, room clean and cozy, staff very friendly and helpful

By , from Litlleton CO USA on May 23, 2017

3

big tours hotel

Everyone

Was checked in at 4pm and had to wait since 11 am. Second day my room was cleaned after 5pm and after having to remind housekeeping and management on many occasions. I could not rest and shower before going out to dinner. Got a platter of fruit as compensation for hassles which was nice.

By on May 11, 2017

3

great location

Everyone

It was an ok room. Paint chipping off the wall in the bathroom, strange watermark stains on the floor near the toilet. Complimentary coffee in the morning was terrible - burnt taste like instant coffee. Shameful for Paris. The only saving grace was the central location.

By , from Napoli, IT on Feb 22, 2017

4

couple

Couples

The hotel is good, but they gave me a different class of room as I asked in my reservation. I had a two bed room instead a king size bed. Of course after many hours of flying and my check in time (12:30am) was the main reason to forget any argument, we were so tired! But this is a not good presentation for the hotel.

By on Oct 1, 2015

4

westin vendom in the spring time

Couples

Pros of this hotel are location, part of Starwood hotel group, courteous check in, efficient concierge and the view of the Eiffel tower (from our room). There aren't a lot of cons but the hotel is a bit shabby overall and needs some renovation/sprucing to the rooms. The room was smaller than I expected especially thinking we booked the Eiffel Tower view room. Trying to connect wifi was annoying and their connection was slow. Although, it was free for the first hour, you had to reconnect every time or otherwise, spend 20 euros for a few hours (can't recall the exact amount).

By on Apr 27, 2015

4

anniversary in paris

Couples

From the moment we arrived, we were impressed. Beautiful hotel. Lobby flower arrangements are gorgeous and changed every other day. We didn't have the spectacular view, but had the street view. Room was cleaned early each day with towels added twice per day. We were treated with a complimentary bottle of wine when we arrived with fruit and cheese another night. Thrilled with the location which saved $ on taxies..we walked everywhere. Only negative, should have complimentary coffee in the morning:-)

By on May 19, 2014

5

wonderful hotel, great location

Families

Stunned by its beauty; great location--you can walk to many places from the hotel. Many shops are very close. Hotel restaurant, although very pricey, is beautiful also. Staff speaks English. The rooms can be a bit far from the elevator--the floors seem to be like a maze. So if you can't walk a lot, don't even go! Highly recommend this hotel! So happy we found this. We were two couples traveling together. This was our first trip to Paris. Best idea ever!

By on Apr 4, 2014