Staff excellent. They personalize your stay. Little things count and go along way in their service business.
Very friendly staff, excellent breakfast. Rooms are clean. The shower is a little small. Great value for the money. Location is excellent close to the arc de triomphe and champs elyze.
We stayed in Paris for 5 days at the Renaissance Arc de Triomphe Hotel. Overall, the stay was very nice. The hotel staff is very friendly the rooms were nice and it is convenient as located very close to a metro (5 minute walk) and we used the metro all over Paris. Hotel is very nice. The lobby though is not impressive.
Surprised my wife with trip to Paris for our 35th Wedding Anniversary. Wanted a centrally located hotel close to Metro and landmarks. The hotel staff helped with everything else!
The location is very convenient, the hotel serves a big breakfast, the staff is willing to help.
I am going to tell it to you directly as it is. This is a low class hotel and should charge a budget rate, not a 5 star rate. The rooms do not get cleaned properly. The hotel is a nothing nice, or special at all. If this hotel were in America it would be a 3 star $100 a night hotel. You can spend half the price at other hotels, even on the same block and have the exact same experience. The restaurant is garbage, the rooms did not get cleaned properly, They refused to bring us a 2nd blanket. said " we can not, only 1 blanket per room" I am not writing this because I am disgruntled or something really bad happened, it is just not worth half of what they charge a night, do your self a favor and book somewhere else.
Room was clean and adequate--although the descriptor "Suite" is a bit misleading ("Junior Suite"). Bed was comfortable. However, was just one fairly large room, not what I would call a suite. Also, a few annoying inconveniences: 1) too few outlets, had to unplug lights to be able to charge our devices; 2) too few hooks/towel bars in the bathroom; 3) poor overall room lighting--especially in the center of the room; 4) location of the coffee maker and the hot plate (for hot water) were stuck in a very small cubicle with only one outlet, so had to reach in the back to switch. Cumbersome, could get burned and/or knock one of the appliances over. To be fair, it seems that many if not most hotel rooms suffer from all or some of items 1), 2), 3). Who designs these rooms, anyway!?
I search for the hotel with good reviews when I decided to get a package deal to see Paris ( my second time and my daughter's first). Yours has good ratings that made my decision . Your ratings were accurate. The best part are friendly, profesional and English speaking staff.
Clean rooms, great location, comfortable beds and a decent price point. For Europe, that puts you WAY ahead of the game. We would come back.
We had a great stay over NYE 2013. This is a new hotel with extremely clean and up-to-date rooms. Location is great, a few steps from Arc do Triumphe. We enjoyed watching the Eiffel Tower light show at midnight from Etoile (thought not as spectacular at it would have been nearer the tower), then walked a minute to the hotel and partied with a DJ. Felt bad about everyone else who had to wait in line to take the metro back to their hotel :-). For negatives, this is not one of those grand traditional Paris hotels with the air of a 200-year old institution. The staff is new and young, even the concierge. The location is great if you want to be near Etoile or the Champs-Elysee. But if you want the atmosphere of the Latin Quarter or the museum district, this won't have it. Also, most guests were non-French, mostly Americans. But them I imagine that's the case for most any Paris hotel.
Nice modern hotel. Very clean. Convenient location. Excellent service.
The rooms are nice , ,super clean ,new , and good size for Paris,The staff is very friendly , the location is perfect , The price seems a little high , but I think that's because of the location . Overall this hotel is perfect.
Wonderful,caring, friendly staff. As soon as the staff recognized we didn't speak French,they went out of their way to speak to us in English. Nice location, just minutes from the Arch de Triumph and shopping on the Champs. Located on a quiet street. Enjoy your stay, we did.
My family and I stayed at Renaissance Paris Arc de Triomphe Hotel late June for a week. The hotel is centrally located in Paris and is 10 minutes taxi drive from all the touristy spots. When we arrived we were greeted with a smile and the staff was extremely friendly and helpful. We had requested a baby crib and one was setup and ready in our room which was nice. The rooms were clean and orderly but didn’t have much of a view which was expected. As I mentioned the hotel is centrally located and there are tons of local eateries minutes from it. It is a good idea to venture out on your own since the hotel only has one restaurant which serves fusion food that was ok at best. All in all it was a nice hotel with a nice location and it served our purpose.
We spent a week at the Renaissance Arc d'Triomphe and had a fabulous time at this hotel. We booked the basic room, and it was American size, with a king bed (very comfortable) and plenty of room. The hotel is quiet, spotless and housekeeping is on top of every detail. Most memorable is the staff, who are young, professional, very friendly, and eager to please. We were very impressed with every staff person we met. Great location and value.
From the staff to the pillows" this place was very nice and comfortable, specially for my pregnant wife! Great location within walking distance to the arc de triomphe and champs elysees. Staff was very cordial and friendly. The Parisian stereotype def gets broken here at the Renaidsance! Would for sure recommend this hotel to anyone wishing to stay in Paris.
This hotel was centrally located--three blocks from Arch of Triumph and metro stop. Lots of good restaurants in all price ranges. Room was immaculate with all the amenities. We were on fourth floor and had no problem with noise. Everything I read before our trip prepared me for a small room. While our room was by no means large, it easily accomodated our king bed and our child's rollaway bed plus luggage. The best thing about the hotel--the service. The staff was friendly and helpful.
The location is amazing and the staff is even better! They went out of their way to help and answer questions thoroughly. I hope to return to Paris many times and from now on this is where I will stay! We have tried Boutique hotels in the past but this is the one we will stick with!
This is one of the few times I have had zero complaints about a room. ZERO COMPLAINTS! The room deserves a 5 star designation. It was clean, modern, and comfortable. They even provided a complementary voltage converter/appliance adapter to charge our cell phones and use our laptops. You're approximately 3 blocks walk from the Arc de Triomphe and the Ave de Champs Ellys, you cant beat the location. Beware internet access is expensive ($8 per hour)!!!
We were pleased with the location. Brand new hotel but housekeeping just didn't get it. Asked for clean towels on our way out the first evening as we showered after a long day of travel. We got clean towels left on the bed and all the wet one remained. The next evening on our way out I let the front desk know that the trash hadn't been emptied that day and requested a 'turn down' service and actually got it! Every night there after I asked for a turndown and never got it but did get towels left on the bed with the wet ones left behind. Also once the two coffees were used there was never an replacement. The counter around the bathroon sink was never wiped down nor the convenience shelf above it. Very disappointed as have stayed at many hotels in this chain and this being new should have the best!
Located in 8th Arrondissement, Renaissance Paris Arc de Triomphe Hotel is within a 5-minute walk of Salle Pleyel and within 15 minutes of other popular attractions like Champs-Elysees. This 118-room, 5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and a 24-hour business center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Renaissance Paris Arc de Triomphe Hotel's 118 soundproofed rooms provide minibars, coffee makers, and free newspapers. 115-cm LCD TVs come with satellite channels and Netflix, and guests can stay connected with wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Free bottled water, laptop-compatible safes, and phones are also available.
At Renaissance Paris Arc de Triomphe Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Parking is available for EUR 35 per day (EUR 35 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour business center, express check-in, and free newspapers.
Staff excellent. They personalize your stay. Little things count and go along way in their service business.
Very friendly staff, excellent breakfast. Rooms are clean. The shower is a little small. Great value for the money. Location is excellent close to the arc de triomphe and champs elyze.
Dear Samer, Many thanks for your feedback and we are really glad you enjoyed your stay with us! We truly appreciate any and all feedback our guests can provide about their visit. We would love to see you soon in Paris! I wish you a great day, Helena from the Renaissance Paris Arc de Triomphe
We stayed in Paris for 5 days at the Renaissance Arc de Triomphe Hotel. Overall, the stay was very nice. The hotel staff is very friendly the rooms were nice and it is convenient as located very close to a metro (5 minute walk) and we used the metro all over Paris. Hotel is very nice. The lobby though is not impressive.
Surprised my wife with trip to Paris for our 35th Wedding Anniversary. Wanted a centrally located hotel close to Metro and landmarks. The hotel staff helped with everything else!
The location is very convenient, the hotel serves a big breakfast, the staff is willing to help.
I am going to tell it to you directly as it is. This is a low class hotel and should charge a budget rate, not a 5 star rate. The rooms do not get cleaned properly. The hotel is a nothing nice, or special at all. If this hotel were in America it would be a 3 star $100 a night hotel. You can spend half the price at other hotels, even on the same block and have the exact same experience. The restaurant is garbage, the rooms did not get cleaned properly, They refused to bring us a 2nd blanket. said " we can not, only 1 blanket per room" I am not writing this because I am disgruntled or something really bad happened, it is just not worth half of what they charge a night, do your self a favor and book somewhere else.
Room was clean and adequate--although the descriptor "Suite" is a bit misleading ("Junior Suite"). Bed was comfortable. However, was just one fairly large room, not what I would call a suite. Also, a few annoying inconveniences: 1) too few outlets, had to unplug lights to be able to charge our devices; 2) too few hooks/towel bars in the bathroom; 3) poor overall room lighting--especially in the center of the room; 4) location of the coffee maker and the hot plate (for hot water) were stuck in a very small cubicle with only one outlet, so had to reach in the back to switch. Cumbersome, could get burned and/or knock one of the appliances over. To be fair, it seems that many if not most hotel rooms suffer from all or some of items 1), 2), 3). Who designs these rooms, anyway!?
I search for the hotel with good reviews when I decided to get a package deal to see Paris ( my second time and my daughter's first). Yours has good ratings that made my decision . Your ratings were accurate. The best part are friendly, profesional and English speaking staff.
Clean rooms, great location, comfortable beds and a decent price point. For Europe, that puts you WAY ahead of the game. We would come back.
We had a great stay over NYE 2013. This is a new hotel with extremely clean and up-to-date rooms. Location is great, a few steps from Arc do Triumphe. We enjoyed watching the Eiffel Tower light show at midnight from Etoile (thought not as spectacular at it would have been nearer the tower), then walked a minute to the hotel and partied with a DJ. Felt bad about everyone else who had to wait in line to take the metro back to their hotel :-). For negatives, this is not one of those grand traditional Paris hotels with the air of a 200-year old institution. The staff is new and young, even the concierge. The location is great if you want to be near Etoile or the Champs-Elysee. But if you want the atmosphere of the Latin Quarter or the museum district, this won't have it. Also, most guests were non-French, mostly Americans. But them I imagine that's the case for most any Paris hotel.
Dear Guest, Thank you for highlight the staff what a pleasure to hear this comment. We are looking forward to welcoming you at the Renaissance Paris Arc de Triomphe !! the city of lights. Warms Regards, The guest service team