Mercure Paris Gare Montparnasse4.0 out of 5.0
Recent guest reviews
As a gold loyal member of Accor, we choose the mercure as an alternative to the Pullman who is on renovation. I reserved the Business Suite number622 which is the best room in this hotel and which is supposed to be perfect for a renovated room in a 4 stars hotel but in which we had a nightmare during our stay. The first night, we started while sleeping smelling very bad odors like sewers. So we have informed the front desk reception and their answer was that the smell is coming from the sweres due to the renovation works of the second floor and that they can't do anything for us and we have to bare with them which is impossible, we noticed then that the awful smell comes through the AC so we had to turn it off and keep the windows open. We needed to open the windows anyway because the AC didn't even function well, we put it on 5°C and we felt that it was still blowing heat. The floor of the bathrooms and WC after being cleaned were sticky all the time and and the amenities of the bathroom was not renewed everyday. We are extremelly disappointed Mercure montparnasse for sure is not more than a 3 stars hotel. You can even find in the rooms' corridor, dirty glasses and empty bottles kept for the next day outside without being removed. Least but not last the elevator is not stable. It is also difficult for a lady to dry her hair in front of the bathroom mirror since there wasnt any mirror in the room. Finaly too much finishing problems for example in the wc there is a whole in the wall under the cabinet knowing that this floor was completely renovated.
We stayed 2 days in this hotel which is very will located near the Montparnasse Towel and Bobino Theater. The hotel was clean. The people working in the hotel were smart and sympathetic. We can easily recommend this location if you want to go downtown
Spent a few days here as a long weekend. Pleasantly surprised by room, both the size and cleanliness. Breakfast was a lovely range of breads, pastries, cheese, meats and yoghurts and kept us going for the day. Staff we came across were all very friendly and the location was great. We enjoyed our evenings in the local area around Montparnasse- would definitely stay here again
The room was a bit worn down although it was clean which is the most important thing. One of the curtains did not close all the way and the toilet ran every 5 minutes or so. The shower was either dirty or just scratched up and the side table was rickety to the point of being un useable. The room was clean and i had a view of the Eiffel Tower in the distance which was neat. The location was fantastic, i had never stayed in this part of Paris and there was a lot to do and an active neighborhood at night. The breakfast at the hotel was great and the staff was super helpful in helping me arrange a ride to the airport.
Great hotel, great location right in the heart of Montparnasse. I picked the hotel because of its close location to the Gare Montparnasse, I was surprised by the great selection of restaurants and cafes close by. I would definitely stay here again.
Better you carry a suitable power plug or adapter if you are travelling from Middle East. They sell the same @ Euro 10. No iron box available inside the rooms. Required to use ironing room if you need to iron your cloths.
I am a very satisfied customer. As always the Mercure hotels has become my good "home" due the traveling. Price and quality compare ist amazing. Definitely great because of its short distance to/from M-stations (several in the area.) The room just renovated! The complete hotel actually. All fine, nothing as negative here for me. Will definitely stay again here the next time visiting Paris.
I've been to Paris numerous times and the location of Mercure Paris Gare Montparnasse is one of the best I've ever stayed in. Connected to two popular metros Edgar Qinet as well as Montparnasse, it is ideally located bang in the middle of everything that is beautiful in Paris. The rooms are as beautiful and large as they can possibly be in Paris. Most hotels have rooms the size of cubby holes and this property is bang on for the style, aesthetics, ambience and size of their rooms. The breakfast is superlative. We ate here every morning and were really happy with the quality of food that was served as well as the service. The service overall was superlative, impeccable and delightful. Except for one gentleman at the reception because of whom I am forced to give a one star rating to a property that otherwise deserves 7-stars. Maguette was always unkind, brusque and rude for no reason at all. I know that tis is what Paris is famous for but I have stayed for long durations of time at the most obnoxious of places like The Costes Hotel and others and have had no one ever being rude to me. Well, this was a first. I am writing this review with a painfully low rating despite the Hotel being otherwise spectacular because i'd want the management to know that in the hospitality industry, being rude to any guest for no rhyme or reason is not an option. It takes the rudeness of only one man in the entire organisation to make a guest like myself decide never to come back to your hotel ever again.
We got a renovated room for our two night stay and we were totally satisfied. The new design is fresh and funny. Despite the obvious struggle with the limited resources and area, the crew did a great job giving us the best service possible. Totally recommended.
The location of this hotel is great: at close walking distance of Gare du Montpernasse that is a large Metro hub, and good to park your car here from Fri-Mon for 32 euros. The street where the hotel is located is home for many nice restaurants and pubs, while our room was quite. The hotel is modern design and our room was recently redecorated. As all affordable hotels in Paris, the room was not spacious and the bathroom has a shower with a small entrance; something that bigger people need to consider. The cleaning service was good and the staff is very friendly. Definitely good quality price ratio for Paris (and i have been in quite a lot of hotels there). We would come back when we visit Paris again.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 1292 reviews