2/10 Terrible
Rebecca
May 19, 2025
I stayed at Best Western au Trocadero for 5 nights solo. The first night I was in a room that had a view of rocks so I asked if my room could be changed one with a better view. Anika was very helpful and changed my room the next night. My room was changed to a better top and view which I was very grateful for. The next day I left the room to get food and was only gone for about an hour. I came back to my room and the maid was in the middle of cleaning my room and I found my suitcase open. I honestly felt so violated and couldn’t believe it. This made my experience completely poor at this hotel and I would never stay here again. The area is nice for the view of the Eiffel tower and the metro is really convenient making it easy to get around. The water isn’t replenished everyday which I wasn’t aware so I was surprised that I was charged when I was leaving. It just felt like a slap in the face after my stuff was rifled through. Anika and Omar were the only positives during my stay.
Rebecca
Stayed 5 nights in May 2025