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Citadines Montmartre Paris

3.0 out of 5.0

Recent guest reviews

I had the opportunity in late July 2017 to stay at the Citadines Montmartre Paris for a short 3 day stay. I was visiting my daughter who was doing a study abroad program. As I wasn't going to spend a lot of time in the hotel I tried to get a reasonably priced room with breakfast included. I definitely wasn't going for a fancy 5 star hotel. I would say that overall the Citadines is a good value. The rooms and bathrooms are clean. The TV worked, bed was comfortable, etc. I really don't have any complaint about the hotel at all. The breakfast is fairly simple with eggs, breads, cheeses, some slices meats, etc., but the breakfast area is clean and is attended by a very friendly woman. The surrounding area is ok, not great, but walk a few blocks in any direction and you will find nice restaurants and coffee shops. It's also a short walk to the Metro on line 2, very convenient to getting to most sites in Paris. I would definitely stay here again, and that's the true measure of whether a customer is satisfied.

Fabulous apartment - clean and well appointed and the roof terrace was an added bonus. Staff were polite and helpful, location was peaceful and close to the metro. We were very happy with everything. It makes such a difference having a kitchenette area as you can be a little more self sufficient and it helps keep costs down.

I was travelling with two of my adult children. The apartment had a sofa bed with twin beds, instead of one larger one. This was perfect. Two big decks on our corner suite, allowed for airflow during the Paris heatwave. We overlooked the Montmartre Cemetery, which is a beautiful 300 year old cemetery still being used. It was a nice place to go for a walk one morning. Only drawback was the cost of using the laundry room, 18 Euros for two loads of laundry, ouch. The Apartment Hotel we stayed at in London had in suite laundry at no extra charge.

We stayed two nights and received great service from the Reception team Florian, Miriam (?) and Rosella (?) - sorry I did not get the spelling of their names. The room was clean and spacious with a view of Sacre Coeur which I loved! Thanks so much everyone, would definitely recommend - Lucy and Cam

We stayed on the hotel for 5 nights while in Paris. One night we had to call the front desk sometime after 1:00 AM to tell them a women was screaming an either furniture (or someone) was being thrown around. It went on for at least 10 minutes when we decided we needed to call to have someone check on her safety. Never heard another thing about it. At the end of our stay, my husband accidentally left several new pieces of clothing hanging in the closet. I called that afternoon within hours of our checkout time. I was told the room was already being occupied by new guests and that the cleaners were gone, there was no one to talk to at the site. I emailed an employee, called again to follow up and was told they would try to track down the cleaner to ask what happened to them. No one called me back or bothered to do the inquiring because when I showed up to see if the clothes were found after checking out, there was no information and the on duty staff had to call the manager. Manager finally emailed me after leaving the city for USA, said there was nothing found. I know this was our error, but the fact that NO attempt to track down items, communicate with hired help or offer to replace items leaves me very discontented.

I had this stay planned by a travel agent, so after booking I checked out the webpage. I expected to see what I saw online. The apartment was clean, but things had definitely been used, like mold in the shower. The staff wasn't very friendly or helpful. We asked for a restaurant suggestion, the restaurant across the street was said to accommodate. Almost all of the patrons sitting outside were smoking and the waiter didn't know much English to help "accommodate" us. The area is not family friendly. Looking out our window was a cemetery and Moulin Rouge is around the corner. So to go very far you had to pass "sex toy" shops. It was difficult for one of our taxis to even get us to the apartment, due to traffic on the connecting road. The most bothersome issues were the absence of any AIR-CONDITIONING in 30 degrees Celsius weather, and the €16 breakfast that basically included hard boiled eggs, toast, and yogurt. We asked for another fan since we were using both rooms to sleep our family and we were refused.

We loved this apartment /hotel...spacious with excellent facilities which included dishwasher in the very well equipped kitchen. Bed was very comfortable & room also had a window which could be opened for fresh air. Bathroom was generous in size & had a great shower over bath & very good lighting. There is a bright & stylish breakfast room (breakfast is extra charge) which had a 24/7 coffee machine which we appreciated. Reception staff helpful & obliging. Location is in a quiet dead end street & within an easy short walk to Blanche Metro Station. Moulin Rouge literally around the corner. We found this hotel ideal for our short stay in Paris.

This is possibly the noisiest hotel I have ever stayed in. At first I thought I heard, literally, a bomb. It was a hallway door slamming. Constantly. The whole building is made out of concrete and everything is amplified. The staff just offer a Gallic shrug and explain that people don't know how to close doors properly. Of course, guests let the doors close on their own and they slam shut. You can actually feel the vibration. Do not stay in his hotel. Also, they don't offer daily cleaning, breakfast is terrible.

This property is located in a great place to visit and/or work in Paris. IN a quiet residential street, it's just minutes away from a bustling area of restaurants, bars etc. The Metro stops are also nearby as are world famous Moulin Rouge, Montmartre. Unfortunately, there is no air-conditioning in the rooms, not even forced ventilation, so that on a hot day - or a hot period - even having the windows open at night does nothing: it's just HOT and unpleasant. That's a real pity for what could be a really nice place

We had a room with a balcony which had amazing views of the city, the street itself is a dead end so is really quiet, you can't even really hear the roads. The bed was SO COMFY which was perfect after a long day walking around Paris. We had excellent facilities in our room as well, including a hob, dishwasher, fridge, kettle, plates, cups, glasses and cutlery. The room was spacious and had plenty of cupboard space and the bathroom was also of a good size with a very powerful shower! The staff were very kind and allowed us to leave our luggage in a locked room when we checked out as our train home wasn't until 9pm. It would have been great to have some air con as the day we arrived was extremely hot and muggy, however a fan had been provided which certainly helped. It would have also been good to have breakfast tea available downstairs as the selection was mainly fruit teas. As an aparthotel there was a nice combination of having your own independent space and service from helpful staff. You don't get clean bedding every night or clean towels every morning provided like you would in a hotel, but this wasn't a problem for us at all.

16 Avenue Rachel Paris Paris

Hotel highlights

  • Steps from Moulin Rouge
  • Free WiFi in rooms and public areas
  • Rooftop terrace
  • 24-hour business center

Located in 18th Arrondissement, Citadines Montmartre Paris is adjacent to Moulin Rouge and within a mile (2 km) of other popular sights like Galeries Lafayette. This 113-room, 3-star residence has free in-room WiFi along with a rooftop terrace and a 24-hour business center. Located in central Paris, the residence is also near Arc de Triomphe and Notre Dame Cathedral.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 113 soundproofed rooms feature kitchenettes with refrigerators, ovens, microwaves, and dishwashers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Electric kettles, portable fans, and safes are other standard amenities. Weekly housekeeping is available.


Property features

Renovated in 2016, Citadines Montmartre Paris offers a rooftop terrace, free WiFi in public areas, and a 24-hour business center. Self parking is offered for EUR 25 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Apartment, 1 Bedroom

Full 1 | Twin 2 | Sleeps 4

Executive Studio

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 521 reviews