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Hotel Eugène en Ville

4.0 out of 5.0

Recent guest reviews

Excellent location, free wifi and staff very helpful.

The room was clean, staff was friendly, and located close to metro stops. Really nice alley behind the hotel with places to get fresh food and wine.

Stayed for 5 nights, and if I were you I would rather stay somewhere else! Upon arrival, I had a good first impression but soon disappointed. Sadly, the single room was a total disaster. Didn't have a toothbrush, toothpaste, shampoo, condition, body milk. I had to "ASK"! Not to mention, the person at the front desk was constantly busy so it took forever. Besides, they somehow put me on the 5th floor that did not have an elevator so I had to climb the stairs w/ heavy bag from the 4th, without any help suggested. The room was much smaller than I anticipated. I know all hotel rooms in France tend to be small, but seriously do not believe in pictures they present to you! The real problem was when I asked for morning calls on my departure day. Because my flight was in the very early morning, I had to wake up in the middle of the night to prepare. So I requested two calls at 3 am and a few minutes later. The front desk person never made the second one! During one of the previous days, I requested two-morning calls and they forgot about the second call! Sounds familiar?! I didn't make any fuss about it earlier because I had no need to be in hurry or be in somewhere else on time. But, on a departure day? This kind of mistake by a hotel is unacceptable! He did not apologize for his mistake, and I almost missed the flight! Unbelievable! If I were you I would rather go somewhere else to stay, especially somewhere with a credible service and fully-equipped room amenities.

The hotel was inviting, and the staff equally so. Our room was very clean, comfortable, quiet, and larger than we expected. Breakfast buffet was included with our reservation, and it was a great spread. Every day, the staff set out croissants and an assortment of breads, yogurt, fruit, eggs, bacon, sausage, pancakes, meats and cheese, fresh juices, cereal, etc. They were more than accommodating of our requests to bring the breakfast into the room, and were very willing and helpful when we asked for recommendations or had questions about traveling outside of the city. Location was great - took us about 20 minutes to walk to the Louvre. The neighborhood had plenty of restaurants, cafes, grocery stores, and convenience stores, and was quite lively in the evening towards the end of the week. Wonderful stay, would not hesitate to stay there again.

Within walk to metro and other great sights. Good breakfast.

Had a great overall experience at the Hotel Eugene En Ville. My fiance and I went to Paris for 5 nights and stayed at this lovely boutique place. Staff was very pleasant. Its close to the Metro station (Le Peletier), about 2 mins walking. We took the train a lot so it was convenient. Its also near great restaurants, shopping area (about 5-15 mins walk - depending on what area you go to). Hotel has a lift and somebody's always at the reception. We also had free buffet breakfast every morning. Decent breakfast - Coffee was delicious and they had chocolate croissants my fave :) They were a VIP Hotel when I booked and since I'm a Gold member of Orbitz, they honored my free breakfast freebie. Amazing! The room we got was the Superior Double Room, and its just like the picture! This is my first ever Orbitz review :-) I definitely recommend and will stay again!

The hotel is very nice. Excellent bed and nice shower. It is small but nothing to complain as its Paris, supe rnear from metro station. Most of its staff are nice but one lady was not too much in front desk. French style :) The only very bad thing is that my glasses were lost in the room. I am sure I left them there and at night I could not find them which made me very upset. I asked front desk and they asked the cleaning lady but said she did not see anything. I dont know what happened but this shouldnot happen in these type of hotels, I did not get any refund or anything.

Safe was a little complicated and room layout with front and back elevators was confusing, but rooms were really nice and clean. Floors got wet after shiwers and key cards kep deactivating but breakfast buffet and location were great! Wish there was a fridge in room though...

I loved my experience at Hotel Eugene. The hotel was perfect- in that it provided all amenities. The staff was very kind and helpful from the beginning to the end of my stay. Especially Laurie - Such a wonderful presence and smile. My favorite I had never seen before the towel warmer - Loved this boutique hotel .

The hotel is just okay. Close to the metro and staff are friendly. The room is quite small with very little lighting. Good thing we have a balcony so there's no problem during the day. There is a tea-making facility but there's no personal refrigerator. The sink is very shallow. I suggest they put lighter shades of paint inside the room to make it look brighter and bigger. Staff are very helpful and friendly.

Overall, we had a good experience. Hotel is definitely very masculine in its design and use of colors. Friendly staff specially Eduardo who provided us with very valuable help and information. He tirelessly answer every question and request with a very friendly and professional attitude. A real asset to the hotel! The bed and pillows are very confortable. Having the shower as part of the room was different! The room's closet is very tiny forget about hanging your clothes or taking them out of your luggage! there is no place to put them! Ladies to apply makeup is a bit challenging because the lighting is poor. Thank God the blowdryer is of good quality and does a good job! Breakfast was good. They offer three choices. We had the $ 8 dollar breakfast everyday which consisted in coffee, fresh orange juice , yoghurt ,one piece of fruit and a basket of bread and croissant. A bargain compared to the breakfast served in surrounding cafes for the same price,

A great tiny hotel - we loved it! It feels brand new - the room looks pristine, as if we're the first to ever stay in there. None of your typical small scuffs on walls, questionable spots in corners of bathtub - all in OCD-approved great condition. Also pleasantly surprised to have a towel heater - what a nice touch! Excellent shower (waterfall from ceiling!) with extremely hot water and amazing water pressure. A short walk to Sacre Coeur, as well as dozens of restaurants and bars on Montemarte. Only 1 block from Metro station. We also did not hear a peep from any other hotel guests - not even sure if we had neighbors but it was very quiet on the "1st" floor (2nd story). I would typically try to stay in various locations when re-visiting a city like Paris, but I will 100% be returning to this hotel!

6 Rue Buffault Paris Paris

Hotel highlights

  • Walking distance to Galeries Lafayette and Paris Opera
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Located in 9th Arrondissement, Hotel Eugène en Ville is a leisurely stroll from popular sights such as Galeries Lafayette and Paris Opera. This 71-room, 4-star hotel has conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. Located centrally in Paris, it's also close to Moulin Rouge and Arc de Triomphe.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All of Hotel Eugène en Ville's 71 rooms are soundproofed and have an array of amenities, including iPod docks, safes, and desks. LED TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and bathrobes. In-room massages are available.


Property features

Renovated in 2013, Hotel Eugène en Ville offers free WiFi in public areas, coffee in a common area, and a library. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and a porter/bellhop.

Guest reviews for Hotel Eugène en Ville

Everyone (10) Couples (2)
5
Everyone

Excellent location, free wifi and staff very helpful.

By , from Los Angeles CA on Apr 8, 2018

Review comment responded on Apr 9, 2018

Dear AB It is with much pleasure that we read this kind review for which all the team of Eugene thanks you. We are delighted to read that you liked our location and our staff. As passionate hoteliers it is a real pleasure for us, to contribute to the well-being and satisfaction of our guests throughout their stay among us. We really hope to welcome you back once again. Best regards Alexandre

5
Everyone

The room was clean, staff was friendly, and located close to metro stops. Really nice alley behind the hotel with places to get fresh food and wine.

By on Apr 3, 2018

Review comment responded on Apr 4, 2018

Dear guest Thank you so much for your kind words about your stay at Eugène En Ville ! We are so glad to read that your stay was a nice moment in Paris ! We are looking forward to welcoming you again, Kind regards from Paris, Alexandre

1

if i were you, i would rather stay somewhere else!

Everyone

Stayed for 5 nights, and if I were you I would rather stay somewhere else! Upon arrival, I had a good first impression but soon disappointed. Sadly, the single room was a total disaster. Didn't have a toothbrush, toothpaste, shampoo, condition, body milk. I had to "ASK"! Not to mention, the person at the front desk was constantly busy so it took forever. Besides, they somehow put me on the 5th floor that did not have an elevator so I had to climb the stairs w/ heavy bag from the 4th, without any help suggested. The room was much smaller than I anticipated. I know all hotel rooms in France tend to be small, but seriously do not believe in pictures they present to you! The real problem was when I asked for morning calls on my departure day. Because my flight was in the very early morning, I had to wake up in the middle of the night to prepare. So I requested two calls at 3 am and a few minutes later. The front desk person never made the second one! During one of the previous days, I requested two-morning calls and they forgot about the second call! Sounds familiar?! I didn't make any fuss about it earlier because I had no need to be in hurry or be in somewhere else on time. But, on a departure day? This kind of mistake by a hotel is unacceptable! He did not apologize for his mistake, and I almost missed the flight! Unbelievable! If I were you I would rather go somewhere else to stay, especially somewhere with a credible service and fully-equipped room amenities.

By on Feb 21, 2018

Review comment responded on Feb 24, 2018

Dear guest, We would like to thank you for taking the time to fill out our customer questionnaire following your visit in our establishment. By reading your lines we do understand your last stay didn't match your expectations. We sincerely beg your pardon regarding our failure in making your trip unforgettable. Nevertheless all of your remarks have been listed for we can keep on improving our services. We thank you for this. Nevertheless, we deeply apologize about your bad experience and we regret that we seemed you rude because it was really not our will. We always try to do our best to offer a good service to our guest. We really hope that you will let us a second chance to prove our good will. Hoping to have the chance to welcoming you again in order to restore our reputation, Truly yours, Alexandre Guinet General Manager

5

staff was extremely accommodating, wonderful room

Everyone

The hotel was inviting, and the staff equally so. Our room was very clean, comfortable, quiet, and larger than we expected. Breakfast buffet was included with our reservation, and it was a great spread. Every day, the staff set out croissants and an assortment of breads, yogurt, fruit, eggs, bacon, sausage, pancakes, meats and cheese, fresh juices, cereal, etc. They were more than accommodating of our requests to bring the breakfast into the room, and were very willing and helpful when we asked for recommendations or had questions about traveling outside of the city. Location was great - took us about 20 minutes to walk to the Louvre. The neighborhood had plenty of restaurants, cafes, grocery stores, and convenience stores, and was quite lively in the evening towards the end of the week. Wonderful stay, would not hesitate to stay there again.

By on Dec 7, 2017

Review comment responded on Dec 8, 2017

Dearest guest, what a delight to reading so nice lines about Eugène en Ville hotel ! You wrote it all! Perfect central location, unique & remarkable design, and moreover a warmful staff! Thank you again for your trust and longing to welcoming you again soon, Eugène

5
Everyone

Within walk to metro and other great sights. Good breakfast.

By on Jul 6, 2017

Review comment responded on Jul 8, 2017

Dear guest, Thank you so much for your comment. We look forward to welcoming you again. Best regards,

5

great experience!

Couples

Had a great overall experience at the Hotel Eugene En Ville. My fiance and I went to Paris for 5 nights and stayed at this lovely boutique place. Staff was very pleasant. Its close to the Metro station (Le Peletier), about 2 mins walking. We took the train a lot so it was convenient. Its also near great restaurants, shopping area (about 5-15 mins walk - depending on what area you go to). Hotel has a lift and somebody's always at the reception. We also had free buffet breakfast every morning. Decent breakfast - Coffee was delicious and they had chocolate croissants my fave :) They were a VIP Hotel when I booked and since I'm a Gold member of Orbitz, they honored my free breakfast freebie. Amazing! The room we got was the Superior Double Room, and its just like the picture! This is my first ever Orbitz review :-) I definitely recommend and will stay again!

By , from NJ on Jun 6, 2017

Review comment responded on Jun 15, 2017

Dear Guest, Thank you for your comment. Best regards,

3

very comfortable but lost my glasses in the room

Everyone

The hotel is very nice. Excellent bed and nice shower. It is small but nothing to complain as its Paris, supe rnear from metro station. Most of its staff are nice but one lady was not too much in front desk. French style :) The only very bad thing is that my glasses were lost in the room. I am sure I left them there and at night I could not find them which made me very upset. I asked front desk and they asked the cleaning lady but said she did not see anything. I dont know what happened but this shouldnot happen in these type of hotels, I did not get any refund or anything.

By on Feb 18, 2017

Review comment responded on Feb 21, 2017

Dear Guest, Thank you very much for your comment. We are glad to know that you could apreciated your stay. We are very sorry for your glasses. We looked for them, but we didin't find them in your room. Kind regards,

4

cute hotel close to everything

Everyone

Safe was a little complicated and room layout with front and back elevators was confusing, but rooms were really nice and clean. Floors got wet after shiwers and key cards kep deactivating but breakfast buffet and location were great! Wish there was a fridge in room though...

By , from New York, NY on Oct 16, 2016

Review comment responded on Nov 23, 2016

Dear Eric, Thank you for your comment. We are looking for having more rooms with fridge. We would be very happy to have you with us soon again. Best regards,

5

this boutique hotel was tres chic.

Everyone

I loved my experience at Hotel Eugene. The hotel was perfect- in that it provided all amenities. The staff was very kind and helpful from the beginning to the end of my stay. Especially Laurie - Such a wonderful presence and smile. My favorite I had never seen before the towel warmer - Loved this boutique hotel .

By , from Miami, FL on Oct 2, 2016

Review comment responded on Nov 1, 2016

Dear guest, Thank you for your comment. We are delighted to read that your experience was perfect. Eugene's staff is looking forward to welcoming you again soon. Regards,

3

close to the metro

Everyone

The hotel is just okay. Close to the metro and staff are friendly. The room is quite small with very little lighting. Good thing we have a balcony so there's no problem during the day. There is a tea-making facility but there's no personal refrigerator. The sink is very shallow. I suggest they put lighter shades of paint inside the room to make it look brighter and bigger. Staff are very helpful and friendly.

By , from Manila, Philippines on Aug 26, 2016

Review comment responded on Nov 21, 2016

Dear Guest, Thank you for saying with us Looking forward to welcoming you again soon Regards, Eugène