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Recent guest reviews

The pool and beach was nice. The parking garage was the worst and most unorganized ive ever seen. Our washer/dryer didn't work and wasn't replaced the entire week had to go to the laundry mat. Roaches in the room. A plumbing leak in the master bath was reported and never fixed. Had to fix the thermostat and cable my self upon checkin.

Elevators were broken, parking was horrible, staff was not helpful nor friendly.

My family and i had a great time! The only thing is the elevators took forever!

The pool was nice but we had so many issues with our unit and poor communication and lack of rush to resolve the issues as we had to go thru resort collections instead of shores of panama with any issues

Stayed in a studio condo, was nervous since there wasn't any pics of the condo on line, first impression..it was beautiful and perfect for the 2 of use. Then we started noticing small things around the condo that are in need of fixing (broken drawers, loose toilet paper holder, shower door sticking, etc...), things that could be easily fixed. The batteries in the door lock died, it was fixed quicker than we thought it would be but it took us over 30 minutes and 4 phone calls before we got ahold of the correct person to report the issue, ended up locked out of condo for an hour and a half. Had to wear a uncomfortable armband (similar to a hospital armband) the entire stay, would have been nice if it was a removable one, it kept getting caught on the bedding when sleeping.

Great view and location and outdoor pool. Loved the poolside bar.. our unit needed work. Few things were broken and missing. No dressers for bunkbeds. Had to keep clothes in suitcase in that room. Otherwise clean unit.

Beautiful property on the beach, well kept, great pool. Close to Walmart, restaurants, and tons of activities. Highly recommend. Only complaints would be elevators are horrible: takes a very long time to get one and 3 of the 6 stopped working for the last 2 days of our trip. Parking garage is bad. Very tight parking, not all units have reserved spots, so you have to find a spot or parking at the top level. Unreserved spots were usually very awkward spots or were too small for a vehicle bigger than a car.

I stayed here 4 days. The room was beautiful and plenty of space. Comfortable and had everything I needed in room. Checkin (in other building) forgot to give me a parking pass. You have to wear arm bands 24/7 here. The tall black security guard with glasses was very very rude. He worked thursday-saturday. Just his behavior towards me for 3 days was enough to make me not want to go back here. Sunday a new security guard was there and she was super nice. Pool was FREEZING and we couldn't swim in it at all even though the temperature outside was in 80's. Hot tub was nice but packed with kids.

The condo was nice but the parking garage was a mess. It took over an hour to get out.

This place looking good from far. The pool it's dirty the people who stay there are a Litle wild. At night they all screaming like bird and wolf

I will never go there again people are do rude I am so upset

Had to check in at a different location (used to that since it is a condo and not hotel) but no information was given to us about where to park once we got to location. Parking was assigned to your unit #, security guard made smart comment to/about me when I was trying to get assistance as to where to properly park. Then did not give any helpful information when asked. So I decided to go inside and the only person I found was very uniformative as well. So I had to wing it to figure out where to park. Finally figured that out after about 20 minutes. Got into the room and the AC unit was not working. It was 80 degrees in our condo at 7 pm at night. My wife called the maintenance phone number and no one answered so she left a voicemail. No one ever called us back, we had to call again the next day and someone finally came out and fixed it. The carpets were stained all over. There were 5 remotes in the condo, none of which controlled the DVD player that only had a Power and Play button. The TV remote didn't control the volume. The door handle into the condo was broken, would not close properly without slamming. Tried to shut the door and it wouldn't close so I pushed to open the door to try again and it ripped part of the door trim off onto the floor. Went downstairs and told a man at the desk, he had to call the location we checked in at to get them to send someone up to fix it. They didn't fix anything, just left it like it was.

Pool and beach access cost $30.00 a day! Yes the beach is NOT free! The parking deck is an accident waiting to happen and it will take you on average 30 mins to get out of it. The rooms are not cleaned very good. Coffee pot and bunk beds broken. People are up all night partying and the elevators take 20 mins and are packed to the gills with people and no air conditioning in them!

I staff wasn't very helpfull when I had questions. They removed my towels from my chair because I wasn't sitting at it. Room was dirty when I arrived yet we pay 105.00 to have it cleaned.

Other reviews are true. Parking garage is tight and reserved spaces are in no logical order. I didn't have a reserved spot but found a great spot on 10. Once I got used to the garage it was still a pain, but not that big of an issue. We did have to check in about a block away. I think that actually works better. The people at the reception desk were friendly and helpful. There are too few elevators so depending on the time of day can be slow. And be prepared to squeeze in - they aren't big elevators. It would be nice if the pool area was included, but I had read reviews that stated it wasn't so knew what to expect. The room was beautiful and clean. The AC was a little loud but didn't bother me too much. So yeah - nice place. It has its issues, but I think it helped to know what to expect before getting there. I would stay there again.

Hotel itself was nice as far as the rooms and pool area. Parking garage is a nightmare especially if you have a large vehicle because it is very narrow. Internet service is terrible even though you have a router in your room. Elevators are also aggravating, too few for the number of rooms. The most ridiculous thing is that you have to PAY EXTRA to use the pool and they don't have enough chairs for everyone. Will not be staying here again.

S Thomas Drive Panama City Beach FL

Hotel highlights

  • Steps from Thomas Drive
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Shores of Panama by Resort Collection places you next to Thomas Drive and within 2 miles (3 km) of other popular attractions like Ripley's Believe It or Not. This 32-room, 3.5-star aparthotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.


Dining

This aparthotel is home to a restaurant and a bar/lounge.


Rooms

Each apartment is individually decorated and features a kitchen and a balcony. A 27-inch TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a washer/dryer, a coffee maker, and free local calls.


Property features

Shores of Panama by Resort Collection features an indoor pool, an outdoor pool, and a gym. A stay here includes free parking. Helpful staff is there to provide concierge services, as well as offer insight about the area. Other amenities at this beach aparthotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Gulf View 1 Bedroom

1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed | Sleeps 6

Gulf View 2 Bedroom

2 Queen Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed | Sleeps 8

Gulf View 3 Bedroom

3 Queen Beds and 1 Double Sofa Bed | Sleeps 8

Gulf View Studio

1 Queen Bed | Sleeps 2

Guest reviews for Shores of Panama by Resort Collection

Everyone (16) Family (4) Other (1)
2
Family with small children Friends

The pool and beach was nice. The parking garage was the worst and most unorganized ive ever seen. Our washer/dryer didn't work and wasn't replaced the entire week had to go to the laundry mat. Roaches in the room. A plumbing leak in the master bath was reported and never fixed. Had to fix the thermostat and cable my self upon checkin.

By on Jul 11, 2021

Review comment responded on Jul 15, 2021

Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced these issues and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer's expectations and your input is truly appreciated.

2
Family with small children

Elevators were broken, parking was horrible, staff was not helpful nor friendly.

By on Jul 26, 2020

Review comment responded on Aug 9, 2020

Thank you for providing your feedback regarding your stay at our resort.

5
Family

My family and i had a great time! The only thing is the elevators took forever!

By on Sep 10, 2019

Review comment responded on Sep 11, 2019

Thank you for your Review!

1
Family Family

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Thank you for providing your feedback.

3
Everyone

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

2
Family Friends

The pool was nice but we had so many issues with our unit and poor communication and lack of rush to resolve the issues as we had to go thru resort collections instead of shores of panama with any issues

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

1
Everyone

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

5
Everyone

By on Apr 1, 2019

Review comment responded on Apr 2, 2019

Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

4
Everyone

Stayed in a studio condo, was nervous since there wasn't any pics of the condo on line, first impression..it was beautiful and perfect for the 2 of use. Then we started noticing small things around the condo that are in need of fixing (broken drawers, loose toilet paper holder, shower door sticking, etc...), things that could be easily fixed. The batteries in the door lock died, it was fixed quicker than we thought it would be but it took us over 30 minutes and 4 phone calls before we got ahold of the correct person to report the issue, ended up locked out of condo for an hour and a half. Had to wear a uncomfortable armband (similar to a hospital armband) the entire stay, would have been nice if it was a removable one, it kept getting caught on the bedding when sleeping.

By , from Evansville, IN on Sep 1, 2018

Review comment responded on Sep 1, 2018

Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

3

great location

Everyone

Great view and location and outdoor pool. Loved the poolside bar.. our unit needed work. Few things were broken and missing. No dressers for bunkbeds. Had to keep clothes in suitcase in that room. Otherwise clean unit.

By on Aug 11, 2018

Review comment responded on Aug 11, 2018

Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

Shores of Panama by Resort Collection

9900 S Thomas Drive, Panama City Beach, FL 32408
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