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Laketown Wharf by Resort Collection

3.0 out of 5.0

Recent guest reviews

Bugs everywhere in the room. Even crawled into our food on the counters. Had to change plans of eating in and was forced to eat out. Bugs in every room, frig, eating utensils, laundry room, halls, bedrooms, disgusting! Hotel staff was unhelpful at check in. You had to drive 1/2 mile away to check in and out at another hotel. Hotel did not have 24/7 staff to help. Elevator broke while we were there, had to go to another elevator, then walk up flights of stairs to get to car. I wouldn't recommend this hotel to anyone. Nice view was only plus.

Peaceful, relaxing, my family enjoyed ourselves.....A+++++++!

I had my grandchildren with me. They were subjected to a used condom in the elevator, x-rated music playing, butt plugs in the hotel room, pot on the balcony, and pot smoking from other rooms. I honestly didn't feel safe out after 5pm.

Received this room as an upgrade and was not disappointed.

Gorgeous place, perfect location. Would stay there again.

My Family and I Loved This Resort... Pricing was Very Affordable. Rooms were Spacious and Clean.. Definitely Going Back.... The Aquatic Light Show was The Icing on The Cake..

I loved it can't wait to take family back next year...resort was beautiful only issue couldn't get WiFi to work.

Complicated setup with difficult access to the parking structure. Staff was not friendly nor helpful, I called to request a taxi and they just gave me the number and tokd me to do it myself. Very strict rules and everything will create additional charges so be sure to read every word. Location is great with quick access to the beach and several pools. Nightlife is $10 cab ride away, equivalent to 1 mile. Rooms were inpressive, very clean and more than I expected.

I went for 2 nights and it was awesome. Nice place to stay at. I like that it has like 5 different pools.

Good- You couldn't ask for a hotel with a better location. Wal-Mart across the street, restaurants, attractions and the beach all within walking distance. The hotel room was huge and as pictured. My family really enjoyed the evening water show and up close and personal sighting of the alligator in the lake. I myself enjoyed the private balcony and view of the beach although it was slightly obscured by the east and west towers of the hotel across the street. Bad- My room was very dirty, the bathrooms you could tell had just been wiped and not cleaned because of the hair left in the tubs and on the floors. In the pictures you see rooms that had been vaccumed with nice vaccum lines...unfortunately my room seemed to have been vacuumed last month with all the small pieces of trash throughout. Called the office about a few things and was told someone would be there to handle it tomorrow and no one showed. The good thing is that they have a vacuum in the rooms so I vacuumed it myself...and presto clean carpet and lines.

The location is fine, you have to walk across the street to get to the beach. The condo was awesome but the carpet was extremely dirty. The elevator takes FOREVER and it's like a sauna. I swear its not exaggeration and it takes forever.

Hotel was clean. Had trouble with parking an the elevators was a problem.

We were on the 10th floor with view to both side. Our balcony was facing the beach without anything blocking the view (but I feel that we were lucky because many condos on that floor has another hotel that is blocking the view). It was well equipped and has awesome interior. The only downside is the check-in and the elevator. You should not expect to check-in before 5-6pm. They keep emphasize that the check-in STARTS at 4pm but that does not mean you room is ready by 4pm. On the other side, they have a policy to charge you $50(/hour?) in case you do not check-out in time (10am i believe). That's not fair. Also, it seems to be pretty understaffed as they cannot clean/prepare the rooms in 6 hours. I feel sorry about the frontdesk as they are extremely busy at check-in time. However, its only a one-time thing and you can enjoy the beach instead (you are allowed to use the parking lot meantime). As for the elevators, they have lots of them but they are spreaded across the building and they are super slow. We took the stairways couple of times instead of 5-10 mins waiting (seriously) but we had small kids so it did not happen too often. Also, it has a stupid computer system that was pretty unfortunate for us staying on the 10th: it has always went up to the 21st and started collecting people as it came down. We had to skip several trip because it was already full when arrived. Once we took the elevator going up after skipping 2 trips down so that we had a spot in there as it started coming back down. Pretty frustrating.

CHECK IN TIME 4PM, GOT THE KEY AT 456PM.REQUESTED LOWER FLOOR GOT PUT ON THE 20 OF 21 FLOORS.TIME WASTED FROM LOBBY TO ROOM . OVERALL MY KIDS HAD FUN THAT WHAT COUNTED THE MOST TO ME.,BUT WILL NOT STAY AGAIN

To start off with, the staff was rude and not very helpful. Seemed to be preoccupied with their own conversations instead of listening to us. The elevator rides were completely ridiculous due to the wait time while using them. They were also very hot, no ventilation!Our room was very nice and in an awesome location. However, we found dirty underclothes in dryer (which we discarded of), trash beside bed table ( which we also discarded of),water pressure in shower was very low. Couldn't sleep in due to master bedroom having a window that led directly outside. Being woke up all times of night and early in morning. Last but not least, didn't understand why we had to pay an $85 cleaning fee when we had to clean before we left??? Cleaned up more mess than we ever made due to the poor maid service previously. We did like the pools and the location and our room, but do not think we will be returning or suggesting your resort to any of our friends. Thank you for taking the time to read. Have a nice day.

I was amazed with the place. I loved the condo and would go back again. At the end of the stay I wasnt informed that the deposit wasn't given back at the end of the stay and it's to pay the housekeepers, wish I was to know, that way I wouldn't have swept everything and changed the trash bag linens, and even wasg the towels. Other than that I enjoyed every last bit of it.

The stay was great just too far from parking to room and you have to take two elevators which takes forever. When I go back to Panama I will be looking forward to staying at this place. Also wifi was very shotty.

Hotel across st. blocked beach view.Everything else was great. We will return,and bring grand children. Would recommend for families.

The hotel was wonderful. The room was clean and comfortable. It's right across the street from the beach. The staff was nice even with the cleaning lady trying to come to our room extra early on check out day. I will definitely stay here again.

My business stay ended abruptly due to bed bugs! The bed was infested. When I contacted management, I was given every excuse and still have not received a refund. I'm out a two night reservation and a lot of cash trying to clean myself and my luggage. NEVER STAY HERE!!!!

9902 S Thomas Dr Panama City Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 5 outdoor pools
  • Fitness center

Laketown Wharf by Resort Collection places you within a leisurely stroll of Ripley's Believe It or Not and WonderWorks. This 30-room, 3-star condo resort welcomes guests with 5 outdoor pools, a restaurant, and free in-room WiFi. It's in central Panama City Beach and also a short walk from Coconut Creek Family Fun Park and Signal Hill Golf Course.


Dining

Enjoy a leisurely bite to eat at Splash Pool Bar Grill, the condominium resort's onsite restaurant.


Rooms

The 30 air-conditioned condos feature kitchens, 2 bathrooms, and patios. Guests can expect free WiFi and 32-inch TVs with DVD players. Bathrooms have hair dryers and designer toiletries. Washers/dryers, coffee makers, and free local calls are also standard.


Property features

Laketown Wharf by Resort Collection features 5 outdoor pools, a children's pool, and a fitness center. Staff members can help with accommodation requests, and provide concierge services. Other amenities at this family-friendly condominium resort include a spa tub, free WiFi in public areas, and a conference center.

Room options

One bed/Two Bath Gulf View Condo with Bunks

King 1 | Sleeps 6

Two Bed/Two Bath Lakeview Condo

King 1 | Sleeps 8

3 bed/3 bath Lakeview Condo

King 1 | Sleeps 9

Three bed/Three Bath Gulf View Condo with Bunks

King 1 | Sleeps 10

Guest reviews for Laketown Wharf by Resort Collection

Everyone (4) Couples (7) Business (1) Family (27) Friends (12)
1

bug infested!

Everyone

Bugs everywhere in the room. Even crawled into our food on the counters. Had to change plans of eating in and was forced to eat out. Bugs in every room, frig, eating utensils, laundry room, halls, bedrooms, disgusting! Hotel staff was unhelpful at check in. You had to drive 1/2 mile away to check in and out at another hotel. Hotel did not have 24/7 staff to help. Elevator broke while we were there, had to go to another elevator, then walk up flights of stairs to get to car. I wouldn't recommend this hotel to anyone. Nice view was only plus.

By on Feb 1, 2017

5

outstanding

Everyone

Peaceful, relaxing, my family enjoyed ourselves.....A+++++++!

By on Nov 23, 2016

2

don't stay in this area with family

Everyone

I had my grandchildren with me. They were subjected to a used condom in the elevator, x-rated music playing, butt plugs in the hotel room, pot on the balcony, and pot smoking from other rooms. I honestly didn't feel safe out after 5pm.

By , from Atlanta, GA on Apr 9, 2016

4

nice hotel

Everyone

Received this room as an upgrade and was not disappointed.

By , from NY on Mar 20, 2016

5

laketown wharf by resort 3 night stay

Families

Gorgeous place, perfect location. Would stay there again.

By on Dec 6, 2015

5

great location!!!!

Families

My Family and I Loved This Resort... Pricing was Very Affordable. Rooms were Spacious and Clean.. Definitely Going Back.... The Aquatic Light Show was The Icing on The Cake..

By on Dec 1, 2015

5

loved it can't wait til go back next year

Families

I loved it can't wait to take family back next year...resort was beautiful only issue couldn't get WiFi to work.

By on Oct 8, 2015

3

short stay

GetawayWithFriends

Complicated setup with difficult access to the parking structure. Staff was not friendly nor helpful, I called to request a taxi and they just gave me the number and tokd me to do it myself. Very strict rules and everything will create additional charges so be sure to read every word. Location is great with quick access to the beach and several pools. Nightlife is $10 cab ride away, equivalent to 1 mile. Rooms were inpressive, very clean and more than I expected.

By on Sep 29, 2015

5

awesome family trip

Families

I went for 2 nights and it was awesome. Nice place to stay at. I like that it has like 5 different pools.

By on Sep 15, 2015

4

great location!!!!!

Families

Good- You couldn't ask for a hotel with a better location. Wal-Mart across the street, restaurants, attractions and the beach all within walking distance. The hotel room was huge and as pictured. My family really enjoyed the evening water show and up close and personal sighting of the alligator in the lake. I myself enjoyed the private balcony and view of the beach although it was slightly obscured by the east and west towers of the hotel across the street. Bad- My room was very dirty, the bathrooms you could tell had just been wiped and not cleaned because of the hair left in the tubs and on the floors. In the pictures you see rooms that had been vaccumed with nice vaccum lines...unfortunately my room seemed to have been vacuumed last month with all the small pieces of trash throughout. Called the office about a few things and was told someone would be there to handle it tomorrow and no one showed. The good thing is that they have a vacuum in the rooms so I vacuumed it myself...and presto clean carpet and lines.

By on Sep 1, 2015