2/10 Terrible
Gloria B.
2 jul. 2025
No le gustó: Limpieza
Disappointed
I’m sad to say this place needs some work. They describe it as recently remodeled but they left the black moldy drywall and a dead critter under the kitchen sink, chiseled broken kitchen tiles around the dishwasher, 3 lights outside of our unit with burned out lightbulbs ( 1 at the front door and 2 in the stair well) and terrible black mold around the ceiling vents. Not to mention blood on the comforter (noticed after a nights sleep) AND major construction at the ocean facing entrance to the resort which meant it was closed to vehicles. At times pedestrians walking to the beach ( and this was the only route to the beach) had to walk thru sludge of unknown substance to get to the beach. When we talked to the person in the office about having contractors make a path for guests to walk to the beach she told us she didn’t work there and that the manager was on vacation in the mountains …NICE….I will say our Host tried to address our concerns quickly like (light bulb above door and new bed linens were delivered ) they offered to clean the mold but we declined due to disturbing that kind of mold would have made the breathing situation worse) AND they did offer us a visa GC with a nights stay on it. That was nice but after all the things that went wrong with this unit and the resort, trust me when I say I’d rather pay full price and have a nice healthy place to vacation at.
Gloria B.
Se hospedó 7 noches en junio de 2025