6/10 Aceptable
Stephanie J., Bend, OR
3 jun. 2025
Le gustó: Limpieza
Invasion of Privacy *3 TIMES* & Appalling Customer Service
The "privacy" promised in this listing was a joke. The first morning here I was sitting by the pool enjoying a quiet breakfast when a team of men entered the yard unannounced to landscape. My partner was awakened around 9 am with this noise (sounded like large trucks revving their engines, all the loud tools) and got out of bed half clothed as one is when sleeping, to see people in the yard, with a clear view inside. It lasted 1 hour.A few hours later, sitting by the pool unclothed with my partner, when the pool cleaning person walks into the yard unannounced.We then called customer service and their response? "They need to do maintenance" The draw of this place is privacy and private pool. We were not asked or notified. This is so basic!! Then no apology, did not care from the company.Day of check out *10am check out time* cleaning crew enters the house at 915am via keypad, no knocking, no checking. We were showering and getting ready to go...SO UNCOMFORTABLE. NOT PRIVATE. BAD SERVICE. TOO EXPENSIVE FOR THIS! NEVER AGAIN!
Stephanie J.
Se hospedó 3 noches en mayo de 2025