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Recent guest reviews

They didn't have AC in the hallway which wasn't an issue until I went to leave to check out and got stuck on the 6th floor because 1 of he 2 elevators was out of service due to a kid playing with the buttons.

Loud. People in halls slamming doors, screaming and drinking. Not restful.

Very clean hotel and great housekeepimg as well. The staff was friendly and accommodating.

Awesome location, and views of the lake!! Great walking trail around the lake and downtown!!

The property was 5 minutes from our family home, our reason for being there for Christmas/Chanukah week. It is beautifully located on a man made lake right across from “Downtown” which has a Whole Foods, and many other stores & restaurants, which you can walk to. The room was very clean, the desk team & service excellent. When we asked for a blanket rather than a comforter, it was there within minutes. There was a safety deposit at the front desk rather than a safe in the room. A safe in the room is unusual these days. However, the desk staff helped with the safe deposit box immediately each day, so it worked out. The pool was in the shade by late morning, not so good in late December, maybe better in the summer.

Very small rooms and bathrooms. Rooms have been updated a bit but much more is needed!

Everything was nice and clean. Friendly staff. Would come again .

Everything was amazing and comforting . I enjoyed my stay

Everything was very clean and new at this hotel. But I didn’t like that you have to pay $12 for breakfast the next day. For the price of the hotel breakfast should be free.

walking distance to shopping & dining. friendly staff, clean

The hotel was convenient for visiting relative in the Palm Beach Garden area.

Very clean and nice hotel! Water pressure in the shower is normal now, I found out they had some plumbing issue last time, but it had been resolved. Bed, sheets, furniture were nearly new and in mint condition. The new vinyl plank flooring is cleaner than the carpet concept, but it is colder and louder in the room now because of it. Room smells great!

Exceptionally clean Great service Would definitely return to this hotel

Kyoto Gardens Dr Palm Beach Gardens FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hilton Garden Inn Palm Beach Gardens places you within a 10-minute drive of popular sights such as Roger Dean Stadium and Rapids Water Park. This 3-star hotel welcomes guests with 180 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Palm Beach Gardens, and a short drive from Downtown at the Gardens and Bashers Indoor RC Raceway.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11:00 AM.


Rooms

All 180 recently renovated rooms provide MP3 docks, microwaves, and refrigerators. 36-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.


Property features

Guests of Hilton Garden Inn Palm Beach Gardens have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

King Evolution Room

1 King Bed | Sleeps 2

Room, 2 Queen Beds, View

2 Queen Beds | Sleeps 4

2 Queens Evolution Room

2 Queen Beds | Sleeps 4

Room, Accessible

1 King Bed | Sleeps 4

Guest reviews for Hilton Garden Inn Palm Beach Gardens

Everyone (20) Business (2) Couples (7) Family (8) Other (3)
4
Business Business

They didn't have AC in the hallway which wasn't an issue until I went to leave to check out and got stuck on the 6th floor because 1 of he 2 elevators was out of service due to a kid playing with the buttons.

By on Aug 7, 2021

Review comment responded on Aug 7, 2021

Thank you for taking the time to let us know about your stay. We are so very sorry the AC's are out in our hallways as we are frustrated on the time that it is taking to get things in this post pandemic life. And you are correct, we had a child that thought it would be fun to press all buttons on the elevator over and over until the components because confused and shut down for safety. We hope that the rest of your stay was cool and running smoothly.

4
Everyone

By on Jun 17, 2021

Review comment responded on Jun 29, 2021

Thank you for taking a moment to share your experience. I am happy to hear you found your overall stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

3
Everyone

By on Feb 14, 2021

Review comment responded on Feb 25, 2021

Thank you for staying with us and we are disappointed that we only earned a 3/5. We always welcome you candid feedback on how we can improve on any aspect of your stay.

2
Family

Loud. People in halls slamming doors, screaming and drinking. Not restful.

By , from Louisville ky on Nov 5, 2020

Review comment responded on Nov 5, 2020

Kim, We are so sorry your visit was less than desirable. I hope that I am assuming right that you were here during the large youth groups we had in house. It did appear that being the first outing since Covid, they were a bit unruly and we truly are sorry that they were not being very considerate of our other guests. We do hope that you will consider using us again on a much quieter weekend.

5
Everyone

By on Oct 23, 2020

Review comment responded on Oct 24, 2020

It warms our heart when we see a 5/5 in our stays. Thank you so much for staying with us and we are so happy you enjoyed your time with us.

2
Everyone

By on Oct 21, 2020

Review comment responded on Oct 21, 2020

Oh my, it sounds like we didn't provide a great stay for you. It would be great if you could message us and let us know what happened.

5
Everyone

By on Sep 20, 2020

Review comment responded on Sep 21, 2020

Thank you for letting us know how your stay was. We certainty hope that you will come back and see us again soon.

5
Family Business Business

Very clean hotel and great housekeepimg as well. The staff was friendly and accommodating.

By , from Highland Park, Illinois on Jul 12, 2020

Review comment responded on Jul 14, 2020

Thank you so much for staying with us. Through Hilton's "Clean Stay" initiative it is our duty to create a clean and friendly environment for our guest especially during this time. We are happy we were able to provide that to you, we look forward to your future bookings.

5
Everyone

Awesome location, and views of the lake!! Great walking trail around the lake and downtown!!

By on May 6, 2020

Review comment responded on May 13, 2020

We are happy to hear you enjoyed your stay with us. We look forward to having you again!

4
Family Family

The property was 5 minutes from our family home, our reason for being there for Christmas/Chanukah week. It is beautifully located on a man made lake right across from “Downtown” which has a Whole Foods, and many other stores & restaurants, which you can walk to. The room was very clean, the desk team & service excellent. When we asked for a blanket rather than a comforter, it was there within minutes. There was a safety deposit at the front desk rather than a safe in the room. A safe in the room is unusual these days. However, the desk staff helped with the safe deposit box immediately each day, so it worked out. The pool was in the shade by late morning, not so good in late December, maybe better in the summer.

By on Dec 29, 2019

Review comment responded on Dec 31, 2019

Thank you so much for staying with us and sharing your experience. We will be sure to let our ownership know about your preference for the in room safes, but I can't move the pool :0) I guess you are right that in the summer the shade is welcomed, but in the winter you need that extra sunshine. Happy New Year and we hope to see you again in the near future.

Hilton Garden Inn Palm Beach Gardens

3505 Kyoto Gardens Dr, Palm Beach Gardens, FL 33410
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