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Hotel Emily

3.5 star property

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Photo gallery for Hotel Emily

Hot stone massages, body scrubs, massages
Interior
Breakfast, lunch and dinner served
Gym
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000
  • Place, Independence Square
    ‪1 min walk‬
  • Place, Monumental Clock of Pachuca
    ‪2 min walk‬
  • Place, Hidalgo Theater
    ‪9 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite

Suite | In-room dining

Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | View from room

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room With Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room With Double Bed

  • Sleeps 3
  • Free WiFi

About the neighborhood

Pachuca

Hotel Emily places you next to Independence Square and Monumental Clock of Pachuca. This 69-room, 3.5-star hotel has free in-room WiFi along with free valet parking and a 24-hour business center.

What's nearby

  • Independence Square - 1 min walk - 0.0 miles
  • Monumental Clock of Pachuca - 2 min walk - 0.1 miles
  • Hidalgo Theater - 9 min walk - 0.5 miles
  • National Photography Museum - 9 min walk - 0.5 miles
  • Cuartel De Arte Museum - 10 min walk - 0.6 miles

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Restaurante Mina La Blanca - ‬2 min walk
  • ‪Kopi Luwak - ‬3 min walk
  • ‪Taquería Guerrero - ‬4 min walk
  • ‪Hotel de los Baños - ‬2 min walk
  • ‪Churrería López - ‬4 min walk

About this property

Hotel Emily

Hotel Emily features free WiFi in public areas, a conference center, and a 24-hour business center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for MXN 2400 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also available.

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  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
9.0 out of 10, Wonderful, 378 reviews
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Jun 30 - Jul 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 180 for adults and MXN 110 for children
  • A restaurant

Restaurants on site

  • Restaurante Chips

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Spa

  • Body scrubs
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MXN 100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 110 for children
  • Airport shuttle fee: MXN 2400 per vehicle
  • Rollaway bed fee: MXN 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca

Frequently asked questions

Is a free cancellation option available at Hotel Emily?

Hotel Emily offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Emily?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Emily on Jun 17, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Emily?

This hotel is located in Pachuca, just steps from Monumental Clock of Pachuca and Independence Square, and within a short walk of Mineria Museum and Historical Archive. You'll also find Hidalgo Theater and National Photography Museum less than a mile away.

Will I be able to park at Hotel Emily?

Yes, valet and self parking are offered for free at the hotel. RV/bus/truck parking is also available for guests.

Is there a spa at Hotel Emily?

Spa services at the hotel include hot stone massages and body scrubs.

Does Hotel Emily have a casino?

No, Hotel Emily doesn't have a casino.

Will I find an indoor pool at Hotel Emily?

No, there is no indoor pool at this hotel.

Is Hotel Emily good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and turndown service as well as a restaurant.

Are there hot tubs at Hotel Emily?

No, there isn't a spa tub at this hotel.

Does Hotel Emily have a restaurant that serves breakfast?

Yes, Hotel Emily serves buffet breakfast for a surcharge on weekend mornings at Restaurante Chips.

Will Hotel Emily allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Emily.

Are there connecting rooms at Hotel Emily?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Emily?

No, there aren't any guestrooms with balconies at Hotel Emily.

Hotel Emily Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 395 out of 658 reviews
Rating 8 - Good. 196 out of 658 reviews
Rating 6 - Okay. 42 out of 658 reviews
Rating 4 - Poor. 13 out of 658 reviews
Rating 2 - Terrible. 12 out of 658 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel.

My family and I have stayed multiple times and the service never disappoints. Great location, kind staff, and comfortable rooms, not much I can ask for.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the heart of Pachuca. Beautiful city. Great hotel and the price was great for the stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and the staff very friendly!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk amazing job amazing costumer services and very friendly staff
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer services Perla and Johana are amazing at front desk
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice hotel to stay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
The service in the restaurant was particularly good. The bed was very comfortable and the room was very clean.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Benoit

Liked: Cleanliness, staff & service
Great morning buffet on the weekend
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, with easy access. Parking is underground and tricky to enter, valet option available. Clean and quiet rooms. I’ll defiantly will consider it on my next trip.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could sound generic, but the place was really great. I really like that they have some kind of a private garden for the pets as part of the room
Stayed 1 night in Jun 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always nice to be at this hotel They have a good service and the location is very convenient.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
All the beautiful details in the hotel.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Maria del Carmen

Liked: Cleanliness, amenities, property conditions & facilities
You have almost everything that you need around this area.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Simple convenient hotel in the center of Pachuca.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Coro

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of town, close to everything.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Was good location
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, walkable to shopping areas including the market and a variety of restaurants to please you palate. The personal is outstanding answering any questions and directing to possible places.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very nice hotel. The people on reception is very nice. The facilities are great and clean.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
It was good for what it was. One day and night prior to heading to grutas tolatonga
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Great location and service! Front desk is very helpful. Food is good too.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel/room. Worth the price 👌
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.
Stayed 1 night in Apr 2024

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