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Crowne Plaza Hotel Heythrop Park-Oxford

4.0 out of 5.0

Recent guest reviews

This is a fine hotel that never ceases to please. No it is not perfect but then few hotels are. All the staff try very hard to please and in the main succeed. You can see the way some people treat them and it must be a thankless task. The management too were great and gave the impression that nothing was too much trouble. Some money could be spent here and there - the snooker room and occasional light bulb - but everything was spotless and for us that is a key criteria so well done to housekeeping too. Go there to enjoy the contrast between the old part and new and the location in the midst of so many beautiful Cotswold scenery and towns. The 5 stars reflects our view that this hotel is a underrated by some of the reviewers and so needs a bump up the standings! This was our 5th visit and we will be back.

The surrounding village is beautiful. The hotel was too vast, unable to cater for the guests and the staff were uncomfortable and embarrassed by their failings. Having booked through spa breaks they cancelled our treatments and arranged compensation they are currently not providing. The room catered for 2 not the three we had booked for it was a genuinely shabby experience I wouldn't recommend to anyone.

The hotel and grounds are lovely. Don't visit if you want to walk to town though and cab rides are very expensive so you need to be prepared to drive. The rooms are clean and comfortable. The spa facilities are excellent and if you enjoy a massage see Kate. We ate in the Brassey restaurant on the first evening. The menu was varied and the food was freshly prepared and delicious. Breakfast was extensive and as a lover of a big boys brekky I thoroughly enjoyed it. Bar prices weren't cheap and as the venue is remote I recommend taking a wee dram of your own. The rooms have fridges. It was a very enjoyable weekend all round though and I would visit again.

This is the second year we went here for our conference. It did not disappoint! The room was big large bed, air con shower and a bath! 6 foot bed too. Lovely toiletries biscuits and a tea tray. The food was great - dinner in The ballroom. Service was good given there were several hundred of us. Really comfortable bed so slept well. Went to breakfast the next morning. Again it did not disappoint. Eggs how you want them cooked there and then. We had a super lunch after our business update then games and home. I want to go back with my husband. He will love it. May even get in a round of golf and a walk around the grounds. Oh and it's right by Woodstock too!

Not what you expect from a Crowne Plaza! We got upgraded to a king executive as we are IGH gold members. Room smelt musty & fishy. Dusty dated furniture with stains. The bed mattress didn't fit frame it was in. Two of the pillows had dirt marks on them. No ironing board and a shoddy side glass table that was unstable and really filthy. The bedside tables also glass really dirty. We had dinner at the bar and i ordered mozzarella panini & chips- really basic panini of just mozzarella & tomato no pesto or flavour. After dinner i called housekeeping to get new pillows and it took them 1 hour! Mini bar fridge was very hot on the outside as it was cased in a cupboard i was worried that it would set alight at night. I would never stay here again its a complete farce! Smelly filthy and dated!

Where to begin. From no signs to find the leasure centre, all I could find was a dirty run down greenhouse. Then I had the misfortune of wanting to get served in the bar. Bar staff are disinterested in what they are doing, to the point that the slightest thing distracts them from serving you. Food is an absolute disgrace, our entire meal was shocking, from burnt burgers which are probably cooked in a oven/microwave combination oven. Dryed out burger buns, the kids food was just as bad, sausages that were probably leftover from breakfast as you could see the dried out skin. To overcooked chicken nuggets. I have worked in hotels and kitchens for 26 years and thus has got to be the worse place I have had the misfortune to visit, and to charge £15 for a frozen burger that you could compare to a Lidl burger is a disgrace to ihg hotel. Shame I can't score a zero. Did I complain, what is the point dought the staff would be able to pay attention long enough to listen.

Stayed here for a Saturday night with my wife and daughter before going to a christening locally. We paid £230 for dinner, bed and breakfast in an executive room which I actually thought was decent value all things considered given the meals and faciltiies. The executive room was a decent size and nicely furnished, although like the hotel generally was slightly tired (for example, the swivel chair was broken). The leisure facilities were good, the swimming pool was pretty empty and a very good size. The grounds are very pretty to explore. Dinner was much better than we were expecting, three consistently good courses (we paid a £2.50 supplement for a few dishes but thought they were worth it) and breakfast was also a very good choice and quality. So the four stars rather than five is for two reasons. Firstly, it all seems a little bit faded and in need of investment... not only the room, but the chairs in the restaurant and bar were not quite up to what I'd expect in a Crowne Plaza. Secondly, there was a mess up with my bill where I was charged £40 for something we hadn't had. These things happen, but it was a shame it took several emails for them to even acknowledge and deal with it. So I'd definitely recommend for someone looking for a decent value break (it isn't a five star country house hotel but then it's probably half the price of a five star country house hotel!)

I came here with my partner, as we needed a mid week relaxing break away from the hustle and bustle. Thankfully this hotel delivered exactly what we needed. The only issue about the resort is getting into it! We cam from the Midlands M1 / A43 and when we were only 9 or so miles away, all our proposed sat nav routes had closed access gates - I assume disgruntled local farmers! Anyway, we called the reception and they thankfully guided us a route to the entrance, so it was no big deal. The room was lovely with an excellent bed and bedding. We didn't arrive until just before 10pm, so grabbed a late dinner in the bar. I had fish and chips which were excellent. I didn't hear any noise throughout the night and felt fully refreshed after sleeping. The breakfast was wonderful, very good selection with local produce too. Before we left we had a walk around the grounds and we both thoroughly enjoyed our stay and wish we'd booked for a second night. Highly recommend if you want a quiet break.

This is one of the most badly run hotels I've ever had the misfortune to book into. Some examples: 1. Reception gave me 3 wrong rooms before giving me the correct one (the others already had other guests in them). 2. Waiting staff who spoke no English and appeared not have have had any training for the job. 3. Cheap, cold, disgusting food. 4. A golf course in worse condition than a school playing field. This place is being well and truly milked with operating costs so far it ceases to function. Avoid at all costs.

I'm not really sure what this establishment is trying to be . It's a maze of old , new , tacky corridor after corridor of unwelcoming mish mash . Staff show no kind of willingness to make their workplace a treat to stay in . We payed £105 to stop in a room which my partner and I found quite claustrophobic. Our room was amongst those occupied by a group of lairy golfers on a jolly. Frankly I wouldn't recommend this place at all .

Enstone Chipping Norton England

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Crowne Plaza Hotel Heythrop Park-Oxford is located within a 15-minute drive of Chipping Norton Golf Club and Rollright Stones. This 197-room, 4-star hotel has a golf course, a full-service spa, and 2 restaurants. Blenheim Palace is also within a 20-minute drive of this Chipping Norton hotel.


Dining

Enjoy dining at Brassey Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is available for a fee.


Rooms

All of Crowne Plaza Hotel Heythrop Park-Oxford's 197 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests of Crowne Plaza Hotel Heythrop Park-Oxford have access to a golf course, a full-service spa, and an indoor pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this golf hotel include a health club, a sauna, and a rooftop terrace.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Family Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Wheelchair)

Full 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 1333 reviews