Clean and safe!
Very clean
Rooms were large and the free breakfast was outstanding! The select your own coffee machine in the breakfast area was super great!
Booked this property, but had to arrive late at night. Tried calling them in evening, but none picked. Reached before12, but no one was available at the front desk to welcome. There was a phone number mentioned, but when called no one answered. Wouldn't recommend this hotel to anyone.
It was in the middle of nowhere. A guy that serviced didn't even bother to talk to me. He charged me twice for the stay. He never came to me and apologized. Then few minutes later, a lady notified me I was charged twice and apologized. Horrible customer service room was not that great. Bathroom was kind of filthy. Too bad, they just lost a customer.
SureStay Hotel by Best Western Kemptville places you within a 15-minute drive of Rideau Canal and Rideau River Provincial Park. Each of the 42 rooms at this hotel includes a microwave, a coffee maker, and a flat-screen TV.
Free continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
50-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other amenities include microwaves, coffee makers, and free local calls.
Renovated in 2019, SureStay Hotel by Best Western Kemptville offers free WiFi in public areas, a business center, and express check-out. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and a vending machine.
Clean and safe!
Very clean
Dear Thomas, Thank you so much for taking the time to leave an excellent rating. and give us Review regarding your recent stay at our property. I am very pleased to hear that our staff and service made your stay pleasant. We really appreciate you business. we look forward to see you again soon. We appreciate your loyalty to our brand. Sincerely Sure Stay Hotel by Best Western Kemptville
Rooms were large and the free breakfast was outstanding! The select your own coffee machine in the breakfast area was super great!
Dear Eric, Thank you for give us Review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely Sure Stay Hotel by Best Western Kemptville
Booked this property, but had to arrive late at night. Tried calling them in evening, but none picked. Reached before12, but no one was available at the front desk to welcome. There was a phone number mentioned, but when called no one answered. Wouldn't recommend this hotel to anyone.
Thank you for your stay. We are sorry for the inconvenience. Normally we are always able to answer the phone and assist you with your needs. We apologize.
It was in the middle of nowhere. A guy that serviced didn't even bother to talk to me. He charged me twice for the stay. He never came to me and apologized. Then few minutes later, a lady notified me I was charged twice and apologized. Horrible customer service room was not that great. Bathroom was kind of filthy. Too bad, they just lost a customer.
hi, sorry about your inconvenience.but still you stay with us thanks a lot. Next time we are so care full about that. ones again sorry and thanks.
Dear teri,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.SincerelySureStay Hotel by Best Western Kemptville