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SureStay by Best Western Brockville

2.5 star property
Hotel in Brockville with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay by Best Western Brockville

Pool
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, 1000 Islands Mall
    ‪10 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬
  • Place, Brockville Railroad Tunnel South Entrance
    ‪5 min drive‬
  • Airport, Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Brockville

SureStay by Best Western Brockville places you next to Brockville Shopping Centre and within a 10-minute walk of Kelly Ball Park. This 86-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • 1000 Islands Mall - 10 min walk - 0.6 miles
  • Brockville Arts Centre - 4 min drive - 1.8 miles
  • Brockville Railroad Tunnel South Entrance - 5 min drive - 1.2 miles
  • Brockville Court House - 5 min drive - 1.2 miles
  • Brockville Armouries - 6 min drive - 3.6 miles

Getting around

  • Brockville Station - 13 min walk
  • Ottawa International Airport (YOW) - 73 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Subway - ‬10 min walk

About this property

SureStay by Best Western Brockville

Hotel in Brockville with free breakfast and a 24-hour front desk
Guests of SureStay by Best Western Brockville enjoy WiFi in public areas, microwave in a common area, and a vending machine. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a TV in a common area and a banquet hall.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer free toiletries and bathrobes. Refrigerators, coffee makers, and ironing boards are also available.

Similar properties

Exterior
Super 8 by Wyndham Brockville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,215 reviews
$56 nightly
The price is $63
Nov 12 - Nov 13
Total with taxes and fees
Super 8 by Wyndham Brockville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

Frequently asked questions

What is there to do around SureStay by Best Western Brockville?

Located steps from Brockville Shopping Centre, this hotel is in Brockville, and within a 10-minute walk of Kelly Ball Park and Lower Brockview Park. You'll also find 1000 Islands Mall and Brockville Railway Tunnel North Entrance less than a mile away.

How much does it cost to stay at SureStay by Best Western Brockville?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Brockville on Nov 6, 2025 start from $70.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay by Best Western Brockville?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does SureStay by Best Western Brockville have a casino at the property?

No, SureStay by Best Western Brockville doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Brockville?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SureStay by Best Western Brockville?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and a restaurant.

Does SureStay by Best Western Brockville have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay by Best Western Brockville have a restaurant with a breakfast menu?

Yes, SureStay by Best Western Brockville serves free continental breakfast at Kochi Sushi each morning.

Does SureStay by Best Western Brockville allow pets to stay free of charge?

No, pets aren't allowed at SureStay by Best Western Brockville though service animals are welcome.

Does SureStay by Best Western Brockville have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to SureStay by Best Western Brockville?

The closest major airport to SureStay by Best Western Brockville is Ogdensburg, NY (OGS-Ogdensburg Intl.), which is 21.7 mi away (27 minutes by car).

Are there rooms with balconies at SureStay by Best Western Brockville?

No, there aren't any guestrooms with balconies at SureStay by Best Western Brockville.

Reviews

SureStay by Best Western Brockville Reviews

6.6

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 178 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 232 out of 1000 reviews
Rating 4 - Poor. 172 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

Reviews

2/10 Terrible

Cheryl

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Breakfast was mouldy (noticed after eating some), a pain in the behind to gwt more than one towel dispote checking in a family of 4.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place and very dirty
Stained sheets
Mold in bathroom
Bathroom fan
Cobwebs
Stayed 1 night in Jul 2025

6/10 Okay

Russell

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

JOSEPH

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I probably use 30 rooms a year. I know what I am saying. Our reservation for a queen size bed was given away. Check in , which usually takes 5 to 10 minutes took 22 minutes.?? Clerk had difficulty The exterior of the property is very tired......parking areas in poor condition The maid had left the remains of the last occupier use of coffee machine ... not clean. The wall paper near the air unit was peeling off. The buttons for the heat / AC were grimy...quite dirty. For $250..I would expect a lot more. My estimate is the room was worth $80.... $100 with tax
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Haley

Stayed 1 night in Jun 2025

4/10 Poor

Melissa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed with no explanation, hallways were stinky and HOT, our door keys did not work so front desk had to let us in. The whole locking system was broken on our room. We couldn’t come and go.
Stayed 1 night in Jun 2025

4/10 Poor

Ella

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed. The hotel was old. It was like the Bates motel.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is old, smelly, and our ac unit did not work. Door knob for the bathroom was on backwards. Not accessible, always 3-4 stairs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was prompt and very helpful. The room was clean and inviting.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities
A pretty standard hotel
Stayed 1 night in Jun 2025

6/10 Okay

Ronald, Tottenham

Liked: Cleanliness, staff & service
Convient off the 401 with lots of parking. I arrived 20 minutes early but no way was i allowed in. Whole facilities were clean but very dated. And expensive, maybe not for that area, but still.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort

Best stay of the 10 hotels ive visited last2years

Hotel and my room was very clean, breakfeast was great, as where the staff who delivred ice to my room when i called to mention there was no ice bucket.the hotel is a little dated but this keeps costs low and gets passed on to customers/I have stayed a dozen or so hotels in the last 2years an this was by far my best experience/Convenienlty loated on the hiway 401 its close to kingston gannanoque smith falls so its a great hub, at a good price compared to hotesl in kingston of less qualtiy
Stayed 2 nights in Jun 2025

8/10 Good

anthony

Traveled with family
Liked: Cleanliness
Staff were quite helful. Its an old property. Everything was fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cole

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, everything is mins from this location
Stayed 2 nights in Jun 2025

2/10 Terrible

Sanzida

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very unclean, no elevator available in the facility.
Stayed 2 nights in Jun 2025

4/10 Poor

Johnn

Traveled with family
Disliked: Amenities, property conditions & facilities
It was adequate: -shower, had to fiddle around to find hot water - towels OLD, tears in some and others discoloured - tired looking.
Stayed 1 night in May 2025

2/10 Terrible

Kifle

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Corridors and rooms smell bad. All the doors are open to everyone and it is not safe. Security deposit is exaggerated.it doesn’t deserve to deposit 200 as a security for this hotel. I won’t recommend.
Stayed 1 night in May 2025

8/10 Good

RAE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff @ front desk, most helpful - went beyond required duty and arranged an alternate room to be cleaned to provide us with a walk-in shower vs. tub/shower unit. Eighty + year old tenants have difficulty using a tub as shower stall.
Stayed 2 nights in May 2025

2/10 Terrible

Mary-Ann

Traveled with family
It was a dump!
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and property was nice and clean. It was nice and quiet.
Stayed 1 night in May 2025

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms..close to stores
Stayed 1 night in Apr 2025