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SureStay by Best Western Brockville

Property class: 2.5

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Photo gallery for SureStay by Best Western Brockville

Room
A spacious living room with a fireplace, two black leather sofas, a coffee table, and a lamp.
A reception area with a blue accent wall, a clock, a television, and a reception desk.
A multi-story hotel with a covered entrance, a parking lot, and a clear sky.
A dining area with wooden tables and chairs, a kitchen counter, and a staircase leading to another level.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, Brockville Shopping Centre
    ‪2 min walk‬
  • Place, 1000 Islands Plaza
    ‪10 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Brockville

SureStay by Best Western Brockville places you next to Brockville Shopping Centre and within a 10-minute walk of Baker Park. This 86-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Brockville Shopping Centre - 2 min walk - 0.1 miles
  • 1000 Islands Plaza - 10 min walk - 0.6 miles
  • Brockville Railway Tunnel North Entrance - 16 min walk - 0.9 miles
  • Brockville Arts Centre - 4 min drive - 0.9 miles
  • Brockville City Hall - 5 min drive - 1.4 miles

Getting around

  • Brockville Station - 13 min walk
  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Dairy Queen - ‬3 min walk

About this property

SureStay by Best Western Brockville

Guests of SureStay by Best Western Brockville enjoy WiFi in public areas, microwave in a common area, and a TV in a common area. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include an ATM, a banquet hall, and a vending machine.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer free toiletries and bathrobes. Refrigerators, coffee makers, and ironing boards are also available.

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The price is $68
Nov 1 - Nov 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 12 2026 to December 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from August 12 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

Frequently asked questions

What is there to do around SureStay by Best Western Brockville?

Located steps from Brockville Shopping Centre, this hotel is in Brockville, and within a 10-minute walk of Baker Park and Kelly Ball Park. You'll also find 1000 Islands Plaza and Brockville Railway Tunnel North Entrance less than a mile away.

How much does it cost to stay at SureStay by Best Western Brockville?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Brockville on Nov 2, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay by Best Western Brockville?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does SureStay by Best Western Brockville have a casino at the property?

No, SureStay by Best Western Brockville doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Brockville?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SureStay by Best Western Brockville?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and a bar/lounge.

Does SureStay by Best Western Brockville have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay by Best Western Brockville have a restaurant with a breakfast menu?

No, SureStay by Best Western Brockville doesn't have a restaurant that serves breakfast. Please note that the breakfast area will be closed between August 12 2026 and December 31 2026 (subject to change).

Does SureStay by Best Western Brockville allow pets to stay free of charge?

No, pets aren't allowed at SureStay by Best Western Brockville though service animals are welcome.

Does SureStay by Best Western Brockville have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to SureStay by Best Western Brockville?

The closest major airport to SureStay by Best Western Brockville is Ogdensburg, NY (OGS-Ogdensburg Intl.), which is 21.7 mi away (27 minutes by car).

Can I book a room with a balcony at SureStay by Best Western Brockville?

No, there aren't any guestrooms with balconies at SureStay by Best Western Brockville.

SureStay by Best Western Brockville Reviews

Reviews

6.4
Rating 10 - Excellent. 186 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 227 out of 1002 reviews
Rating 4 - Poor. 172 out of 1002 reviews
Rating 2 - Terrible. 146 out of 1002 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very clean good Breakfast,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the room was clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a go bag for breakfast, incredible given the price. Rooms were clean and staff were friendly, helpful. Lots of
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Quick one night hotel... decent rooms & friendly staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Currently under renovation. Know before you go.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and very helpful. breakfast lots of choices to pick from. Room was very clean
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place needs work.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
A old hotel that definitely shows its age. I was in a nice room but the hotel itself is run down.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and nice, even tho we were told it was to be fully renovated soon. The property was under renovation and the staff was apologetic of the condition around us. They were very accommodating when we found our fridge inoperable and quickly found a remedy. We will stay here again if in the area, even if renos are not completely done.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Quick one-night stay for work good price
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
Couldn't check in early unless you paid extra money
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfeast and hrs 7-10, great parking fridley staff, clean room, good tv channels
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Having hot breakfast is definitely better way to start the day rather than cereal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Clean room
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Close to the highway, quick check in. Rooms were not very clean and sheets were stained with black flecks. Fine for a quick overnight but likely would go elsewhere for a bit more.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under major renovations. No pool,(lining needed to be replaced. No breakfast just a brown bag with juice and a yogurt. Mold in the bathroom. It might be nice when fully renovated but until them there is a lot that needs to be fix.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

0
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Breakfast should be available starting at 6 am since most travelers are on business purpose or early risers. 7 am is too late to get an early start to your day
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The building was being repaired. Construction went well past 9pm.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is being fully renovated. Pool is closed. Breakfast area is closed. Hallways have old smelly carpet. Outer doors do not lock. Rooms are in need of renovation. Our fridge didnt work. Good news: rooms are pretty clean and no carpet and ac works.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brockville Best Western was a good experience. The staff was very helpful and accommodating. The building has been recently purchased, so the u[grades are still being done. The rooms are clean (no bugs) and well supplied.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No warning that the property is under full renovations and that the breakfast was unavailable. They provide a small paper bag with a granola bar and apple with a juice box instead. The new owners are working to improve the property but it will be a while before everything is done. This should be posted on the reservations sites.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay for 2 night with frends ,my suite was ok but the room ( handicap) of my frends was awfull, dirty everyware,wall ,bathrooms ,spider web ( found a spider alive in the bed )dirty sheets ( call at the office to change the sheets) No Breakfast ( it was mention that there was one ) and the pool was close .Haff of the hotel was in construction .We would appreciate that the owner would let us now. Very disapointed .I would Never go back at this hotel again. 😡
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

The staff was very helpful
Stayed 1 night in Jan 2026

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