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Residence Inn by Marriott Ottawa Downtown

3.0 out of 5.0

Recent guest reviews

Location is within a very short walking distance to Parliament Hill, The Market and the Canal. Very convenient. Rooms are spacious and well appointed. Very clean staff are friendly. Morning breakfast service is great - something available for everyone.

The residence inn staff is always very hospitable and friendly. I’ve never had any problems with staff or rooms. I love the suites and the location. I would recommend this hotel to anyone, particularly those staying for a few days or weeks.

My wife and I stayed at the Residence Inn Ottawa in February 2018 while in town on business. Below are some observations from our stay: PROS - Check in was quick and easy. In 5 minutes we were in our room. Just to note, the front desk is on the 4th floor and if you are coming in late you'll have to ring the bell at the front door to get let in. - Breakfast is included! And what a good breakfast it is. Eggs, bacon, sausage, toast, bagels, cereal, fruit, juice, etc. - Location is excellent. Close to Elgin, Sparks, Parliament, The Rideau Canal and Shopping centre, and the Market. There are a wide variety of restaurants close by, plus the Tim Hortons on the ground floor. - The lobby bar in the Metcalfe Hotel (attached to the Residence) is good for drinks and appetizers. - Both my wife and I found the bed to be very comfortable with nice linens. - Full kitchen in the room. - Wifi was free and was a strong signal (we were in room 917) CONS - The only con I can come up with is the room was dated. The wall paper and carpets could be updated, along with the kitchen and bathroom. - One of our friends stayed in another room facing Metcalfe on a high floor. She thought it was noisy because of the snow removal equipment. We didn't have this problem. I would recommend the Residence to anyone visiting Ottawa and will likely stay here again when back in town.

I was in Ottawa for a training seminar in the downtown area. This hotel was the perfect location not only for our seminar but handy to restaurants, stores and parliament. Check in went smooth with our rooms being ready early. Staff was all really nice and helpful. The breakfast buffet was great with an extensive selection and lots of seating. I was really impressed that the eggs were not overly processed but prepared fresh. I didn't take advantage of the evening offerings that were available from Mon - Wed 6:00-7:30 PM. I used the hotel gym; one of the better gyms I've been in for a non resort hotel. The rooms are an amazing size; basically a one bedroom apartment and really clean. My only complaint, and not really a complaint as much as an observation is the rooms are a little dated and could do with an update. I would definitely stay here if in Ottawa again.

Great rooms, big breakfast, walking distance to Confederation Park and Rideau canal. I was very grateful that they put us next to our friends who were traveling with us for the weekend. The pool and hot tub were very nice at the end of the day.

Fourth stay at the hotel and smallest suite I have stayed in to date. Still spacious with a small kitchenette and sitting area in a single room set-up. Would be a little more cramped with two people, but was more than fine alone.

Pros: Very spacious suites, great family breakfast included in rate, full kitchens, location right downtown, Tims on main floor of hotel. Cons: A little dated, Check-in on 4th floor instead of main entrance. Overall a great place for a family getaway to Ottawa.

Close to everything. Clean and good. A little on the old side, but huge rooms! Wifi was good. Breakfast was just ok. Fitness area is nice and clean, the pool is excellent. I would recommend this to anyone coming for even a longer stay as the kitchen is well appointed too.

We visit Ottawa yearly, often for their Winterlude Festival but at other times as well. The Residence Inn Ottawa Downtown is always our choice for accommodation. There is always a friendly greeting at the front desk as well as helpful advice about local events. In particular, Megan and Agnes were enormously helpful to us, greeting us with friendly smiles and enthusiasm each day. Our suite was spacious, spotless and comfortable. A minor problem with the TV was quickly and efficiently solved. Location could not be better, a short walk to restaurants and local attractions. We have stayed at many Residence Inns and this is the best!

As the title says - great location, just in the heart of Ottawa. You are a walking distance to many attractions and governmental offices. The hotel reception is on the 4th floor, which is somewhat unusual. If you like to get some exercise by using stairs, instead of elevator, be prepared that the staircase doors might be locked at night. The suites are large and comfortable. Our suite was very clean, but as some reviewers noted, the decor, the kitchen and the bathroom were somewhat outdated. That was the main reason for lowering my rating. We were not able to use the swimming pool, as it was being painted. We were notified about that by the management well in advance of our arrival, with an offer to use (free of charge) the pool at the Lord Elgin hotel next door. The complementary breakfast was full of choices, as is the norm for Residence Inn hotels. What was different, though, was that there were staff members picking up dishes and cleaning the tables as soon as you would leave them. In general, the staff at this hotel (reception, breakfast) were very friendly and helpful. I'll definitely consider this hotel for any future trips to Ottawa.

161 Laurier Ave W Ottawa ON

Hotel highlights

  • Walking distance to Parliament Hill
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool

Located in Downtown Ottawa within a short walk of Parliament Hill, Residence Inn by Marriott Ottawa Downtown is within a mile (2 km) of other popular sights such as National Gallery of Canada. This 177-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a fitness center. Located in central Ottawa, the hotel is also near University of Ottawa and Supreme Court of Canada.


Dining

Free hot/cold buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Residence Inn by Marriott Ottawa Downtown's 177 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

At Residence Inn by Marriott Ottawa Downtown, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Self parking is available for CAD 23.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and 9 meeting rooms.

Room options

Studio, 1 King Bed

King 1 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Suite, 2 Queen Beds

Queen 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1107 reviews