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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property

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Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Body treatments, hot stone massages, deep-tissue massages
Dining
Golf
Lobby
Body treatments, hot stone massages, deep-tissue massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Casino du Lac Leamy
    ‪12 min drive‬
  • Place, Parliament Hill
    ‪13 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(39 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(22 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatineau

Located in Aylmer, Chateau Cartier Hotel & Resort, an Ascend Collection Resort is adjacent to Kōena Spa and within a 10-minute drive of other popular attractions like Canadian War Museum. This 125-room, 4.5-star hotel has a golf course, a full-service spa, and a restaurant.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Casino du Lac Leamy - 12 min drive - 4.6 miles
  • Parliament Hill - 13 min drive - 4.8 miles
  • Byward Market Square - 14 min drive - 5.3 miles
  • Carleton University - 17 min drive - 5.7 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪Starbucks - ‬6 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Guests of Chateau Cartier Hotel & Resort, an Ascend Collection Resort have access to a golf course, a full-service spa, and a 24-hour gym. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
42-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.
Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number 517613, 2026-08-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Are free cancellation options available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Chateau Cartier Hotel & Resort, an Ascend Collection Resort on Mar 22, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

This hotel is situated in Aylmer, just steps from Kōena Spa. You'll also find Rideau Canal and Parliament Hill within a short drive.

Is there parking available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Koena Spa is the hotel's spa and services include deep-tissue massages, body treatments, facials, and mani/pedis.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a casino on the premises?

No, Chateau Cartier Hotel & Resort, an Ascend Collection Resort doesn't have a casino.

Will I find an indoor pool at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort feature a restaurant that includes a breakfast menu?

Yes, Chateau Cartier Hotel & Resort, an Ascend Collection Resort serves a full breakfast for a surcharge each morning at Lounge Onō.

Will Chateau Cartier Hotel & Resort, an Ascend Collection Resort allow pets to stay free of charge?

No, pets aren't allowed at Chateau Cartier Hotel & Resort, an Ascend Collection Resort though service animals are welcome.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

The closest major airport to Chateau Cartier Hotel & Resort, an Ascend Collection Resort is Ottawa International Airport (YOW), which is 12.4 mi away (27 minutes by car).

Are there rooms with balconies at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or golf course views.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort.

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 692 out of 1256 reviews
Rating 8 - Good. 311 out of 1256 reviews
Rating 6 - Okay. 145 out of 1256 reviews
Rating 4 - Poor. 55 out of 1256 reviews
Rating 2 - Terrible. 53 out of 1256 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room. Early Checkin we arrived around 11:30am and were able to get to our room early. Staff are very friendly and helpful. Great for a weekend getaway!
Stayed 1 night in Dec 2025

10/10 Excellent

Lise

Stayed 1 night in Dec 2025

8/10 Good

Eva

Stayed 1 night in Dec 2025

6/10 Okay

Stéphanie

Stayed 1 night in Dec 2025

10/10 Excellent

Karen Ruth

My Husband & I had a Fantastic time at the Chateau Cartier Hotel & Resort it was Just what we needed before the Xmas Holidays .We Loved the Spa & the Room/Suite was Perfect! We will Certainly Be Back!!! Karen& Roy Kyte
Stayed 3 nights in Nov 2025

10/10 Excellent

M

Traveled with group
Liked: Amenities
Staff were very courteous! Amenities were great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Dianne

Stayed 1 night in Nov 2025

8/10 Good

James, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel: Very nice but a little dated and starting to show its age. Restos: Excellent - Ono high end pub food but seemed to have minimal use - KaTo - the best sushi I have had on this continent! Spa: Excellent - but a touch expensive for how long one will spend there. And time in spa did not really work out with time in hotel. - cost is on a daily use basis. Recommend to buy a two day package and stay one night.
Stayed 2 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 3 nights in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Morgain

Traveled with family
Disliked: Amenities
The room was dirty but okay. There was no cream available for the morning coffee. There was NO body wash in shower (empty) and NO bedding for the pull out couch. Overpriced.
Stayed 1 night in Nov 2025

6/10 Okay

Dianne

Liked: Cleanliness, property conditions & facilities, room comfort
Room was comfortable and clean. 3 star was due to it being very dark. More lighting would have been a simple fix. As well as the parking. You can not always get a place to park even though you are staying over night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the staff was very helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Stayed 1 night in Dec 2025

10/10 Excellent

Rodney

Stayed 1 night in Dec 2025

6/10 Okay

Judith

No sheets on the sofa bed. Finally a person came with 2 flat sheets
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandre

Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 2 nights in Nov 2025

10/10 Excellent

Tanasha

Liked: Cleanliness, staff & service, amenities
Love the great service from the front desk and spa. The restaurants are amazing great. The spa 3 out 5
Stayed 2 nights in Nov 2025

6/10 Okay

Michel

Liked: Cleanliness, staff & service
Hotel is ok! Showing signs of age, would need redecorating, some new furniture, some new windows, etc… Room was also ok, very large, clean, matress a bit soft for my taste, shower plumbing fixture was not the best. Heating and AC unit very loud, we had to shut it off for the night, so morning temperature was very cold. Also no heat in the bathroom? Hotel was very quiet, pleasant staff. Tried the on site japanese restaurant Kato for dinner, very pleased, good food, sushi and sashimi and many other choices, nice wine selection and prices were reasonable! A plus, we had a table next to the 4 sided fireplace, which was very pleasant. Area around is not walkable, shopping and restaurants are about 10 to 20 min. by car. Free parking a bonus, no indoor parking options though. Koena spa on the premises seems great, but did not try.
Stayed 2 nights in Nov 2025

10/10 Excellent

Guillaume

Stayed 1 night in Nov 2025

2/10 Terrible

PAuline

Liked: Cleanliness, amenities, property conditions & facilities
The fan in the room was on all night. Too hot or too cold. Super noisey. Didn’t sleep Had a shower and then faucet fell off in the Barth tub. The bathroom was flooded all the way back to the bedroom We didn’t have to check out until noon but left at. 8 am. And. Still have another. 7 hours to drive. Totally exhausted
Stayed 1 night in Nov 2025

8/10 Good

Kawkab

Stayed 2 nights in Nov 2025

10/10 Excellent

MAHER

Liked: Cleanliness, amenities, property conditions & facilities
All good 👍
Stayed 1 night in Nov 2025