Westgate Lakes Resorts and Spa

2.0 star property

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Photo gallery for Westgate Lakes Resorts and Spa

Banquet hall
Beach
Outdoor dining
Dining
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Laundry

Explore the area

View in a map
9500 Turkey Lake Road, Orlando, FL, 32819
  • Place, Phillips Crossing
    ‪2 min drive‬
  • Place, Universal Orlando Resort
    ‪4 min drive‬
  • Place, Universal Studios Florida
    ‪8 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

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About the neighborhood

Orlando

Westgate Lakes Resorts and Spa places you within 3 miles (5 km) of popular attractions like The Orlando Eye and Universal’s Volcano Bay. This hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a gym.

What's nearby

  • Orange County Convention Center - 1 min drive - 0.2 miles
  • Phillips Crossing - 2 min drive - 1.5 miles
  • Universal Orlando Resort - 4 min drive - 3.0 miles
  • Universal Studios Florida - 8 min drive - 4.9 miles
  • Walt Disney World® Resort - 9 min drive - 6.3 miles

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬1 min walk
  • ‪Maggiano's - ‬6 min drive
  • ‪Rocks - ‬6 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬1 min walk

About this property

Westgate Lakes Resorts and Spa

At Westgate Lakes Resorts and Spa, guests enjoy features like an outdoor pool, a gym, and WiFi in public areas. Airport transportation is made easy with an airport shuttle. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. This hotel also has laundry facilities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Airport shuttle available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk

Accessibility

  • Elevator

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Property is also known as

Westgate Lakes Resorts Resort Orlando
Westgate Lakes Resorts Resort
Westgate Lakes Resorts Orlando
Westgate Lakes Resorts
Westgate Lakes Resorts Spa
Westgate Lakes Resorts Orlando
Westgate Lakes Resorts and Spa Hotel
Westgate Lakes Resorts and Spa Orlando
Westgate Lakes Resorts and Spa Hotel Orlando

Frequently asked questions

What can I see close to Westgate Lakes Resorts and Spa?

This hotel is located in Orlando, close to Orange County Convention Center, The Orlando Eye, and Aquatica. You'll also find Universal’s Volcano Bay and Universal Studios Florida within a short drive.

Is there parking available at Westgate Lakes Resorts and Spa?

No, there isn't parking available at the hotel.

Does Westgate Lakes Resorts and Spa feature a casino?

No, Westgate Lakes Resorts and Spa doesn't have a casino.

Is there an indoor pool at Westgate Lakes Resorts and Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Westgate Lakes Resorts and Spa good for couples?

Couples will appreciate amenities like an outdoor pool, a restaurant, and a gym at this hotel.

Does Westgate Lakes Resorts and Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Westgate Lakes Resorts and Spa have a restaurant with a breakfast menu?

No, Westgate Lakes Resorts and Spa doesn't have a restaurant that serves breakfast.

Does Westgate Lakes Resorts and Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Westgate Lakes Resorts and Spa?

The closest major airport to Westgate Lakes Resorts and Spa is Kissimmee, FL (ISM-Kissimmee Gateway), which is 17 mi away (34 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 14.9 mi away (27-minute drive).

Are there rooms with balconies at Westgate Lakes Resorts and Spa?

No, there aren't any guestrooms at Westgate Lakes Resorts and Spa that offer a balcony.

Westgate Lakes Resorts and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 132 out of 230 reviews
Rating 8 - Good. 37 out of 230 reviews
Rating 6 - Okay. 21 out of 230 reviews
Rating 4 - Poor. 20 out of 230 reviews
Rating 2 - Terrible. 20 out of 230 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward Ramsey, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the whole facility was very clean and had a nice fragrance in the main lobby . You have everything you need here if you decide not to go to any of the parks , Overall I would definitely stay here a third time!
Stayed 5 nights in Mar 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors are slick tile and are dangerous when they get wet so be careful.
Stayed 4 nights in Mar 2026

4/10 Poor

Mark

Room felt neglected. Staff wasn't engaged
Stayed 3 nights in Feb 2026

6/10 Okay

Jason

The rooms definitely could use an upgrade. Smart tvs so we could actually watch something on the tv would be a huge bonus. Our window in the primary room was terrible, any little bit of wind and the blinds would be rattling. When it got chilly at night our room was freezing.
Stayed 5 nights in Jan 2026

2/10 Terrible

Karen

The service, the room and the amenities were excellent, but i had a negative experience respect c
Stayed 2 nights in Jan 2026

4/10 Poor

Roseanne

Liked: Cleanliness, staff & service
Disliked: Amenities
When I booked my stay, it said included all taxes and fees. When I got to the hotel, they charge me an extra $102 for resort fees. This was extremely upsetting. I felt blindsided as the lack of disclosure of the resort fees. Food was priced high at the resort and many amenities were extra. The unit itself was old with a few attempts to make it look newer. Had a hard time even getting into unit as door was difficult to open. Bad caulking job in shower. Dated tub.
Stayed 4 nights in Jan 2026

6/10 Okay

Federico

Stayed 6 nights in Jan 2026

10/10 Excellent

Lisa, Jacksonville

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was exceptional and very clean.
Stayed 3 nights in Jan 2026

4/10 Poor

Jeffrey

Business traveler
Liked: Cleanliness, staff & service
The staff, amenities, and resort itself was fine. No complaints there. My rating is from the hotels.com listing itself, since it is a complete bait and switch. Hotels.com says the resort is 0.3 miles from the Orange County Convention center, which is why I booked this. I was there on business attending a tradeshow there and wanted avoid paying for Uber/taxi to and from everyday and avoid paying for rental car and parking. The 0.3 miles is only as the crow flies. Walking or driving is 3.5 miles because of the interstate. I tried walking back after one of the trade show days and it was very dangerous. A lot of the walk is without a sidewalk on a small shoulder, busy road. Another thing on the listing that was not accurate was "Airport Shuttle". Another reason I booked this hotel. When I landed in Orlando, I called the resort and they told me this is not offered. When I was to fly out I had to leave for the airport at 4AM to catch an early flight. Not wanting to be subject to Uber drivers being late or cancelling, I went to the front desk to see if they had any options. Not only did they say they don't have a shuttle, but they offered no support for a solution. Luckily the Uber booking and ride went smoothly, but they should NOT list "Airport Shuttle". Again, complete bait and switch.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kami

Stayed 2 nights in Jan 2026

10/10 Excellent

Thessalonias

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room the staff was amazing the resort activities were awesome
Stayed 2 nights in Jan 2026

8/10 Good

Kaylyn

Stayed 5 nights in Jan 2026

10/10 Excellent

Heather

Stayed 4 nights in Jan 2026

10/10 Excellent

Angel

Stayed 2 nights in Jan 2026

4/10 Poor

Evan

Liked: Cleanliness, staff & service, amenities
The room was excellent; the staff were very nice and helpful. Charging additional fees at check-in without warning is a bad business practice. Even if the rate advertised included these fees, I still would have stayed here and this review would be 5 stars. Instead, this predatory practice forces the review down to 2 stars.
Stayed 1 night in Jan 2026

6/10 Okay

Katsiaryna

.
Stayed 2 nights in Jan 2026

6/10 Okay

Zahia

Stayed 4 nights in Jan 2026

4/10 Poor

John

Business traveler
Liked: Cleanliness, amenities
The heat did not work the first two days, then once the A/C was needed for the last night it would not go lower then 76 degrees. The land line never worked so I could never call to the front desk nor get a wake up call other than using my cell phone, which is not what I really wanted to pay for. I also didn’t have warm water for two days, but luckily that one was fixed. I asked the front desk to be compensated for the two days I did not have Arad water nor heat and they told me I had to deal with Expedia to get compensation back and was never compensated for the poor establishment.
Stayed 4 nights in Jan 2026

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Stayed 3 nights in Jan 2026

4/10 Poor

Andre

Business traveler
Liked: Cleanliness, staff & service, amenities
Good morning had to leave the resort early. Just got an email that I will not be refunded some of money I left on the 18th. I will never come back there again. And I will recommend my friends and family never go there either. I had to fly back to Baltimore for something important in your chose to not even give me a refund for the days I did not use that is not right because anything can happen in this world and y'all chose to keep people with money for whatever reason.
Stayed 6 nights in Jan 2026

4/10 Poor

Hatem Lotfy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room has a light smell, poor AC, Poor internet connection. The booked room was called 1 bedroom villa, however it's just a one bedroom apartment in a 6 story building. Parking was always full. Hotel charged an additional +$30 per night, which was not clear on the booking from Expedia. Location is convenient for the parks - 15-20 min drive.
Stayed 3 nights in Jan 2026

8/10 Good

Cindy

Stayed 3 nights in Jan 2026

8/10 Good

Quincy

Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle Guess, Zephyrhills

Stayed 2 nights in Jan 2026