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Howard Johnson Enchanted Land

2.0 out of 5.0

Recent guest reviews

Very nice for the price we paid and it is very close to the parks.

We arrived at hotel about 1:15am checked in went to our room on second floor went in took our luggage in then when I opened the refrigerator to put my babies milk there was a bug running inside the refrigerator it was a roach went back to front desk they gave us a different room, when we went inside that room more roaches went back to front desk so the guy Enrique went up with us to ck a couple more rooms about 5 more when he would open the refrigerator roaches in every single one so we decided not to stay told him we wanted our money back he said we had to call orbitz they only refunded 1 day back Im not happy at all.

The rooms were not clean all the way, The staff has poor attitudes, the service was horrible, and I had to change to three different rooms

Stay away from this place ..at least the room I had. #175 was a smoking room, although I made a reservation for a nonsmoking...called in to have it change and the only remedy was a odor spray!!! I check out immediately .dint spent 15 min in the room..the odor was strong..ORBITZ SHOULD REMOVE THIS PLACE FROM ITS LISTING.

Ofrecieron desayuno bufé que no existe, la cama muy mal tendida, sabanas arrugadas que dan la impresión que otra persona ya durmió en ellas, cama ruidosa, almohadas muy altas poco cómodas , falta una silla para no tener que estar en la cama siempre, la llave de la ducha llena de moho, poco seguro, cualquiera puede ingresar

Why the gentleman at the front desk was very accommodating and we were allowed to check in early once arriving to our room you can smell the odor in the room the carpets were dirty doors were broke marks all over the walls under the bed let's go out let's push then carpets pulled away ripped off from the corners you get what you pay for

Good a/c , good bets , smell wet , for 40$Usd for night is good

Bathroom was in terrible shape. Room was clean but run down.

Scared to touch anything or sleep in the bed. Family slept fully dressed and over the sheets .

The rooms were not clean!!! Hair on the sheets we had to change rooms 2x. The staff don't help you out at all Jacuzzi tub outside is not really a jacuzzi. It has no bubbles. Don't go here unless your prepared for dirty rooms and rude staff. We knew that $45 a night was cheap and we only used this as a bed to sleep in. We were out at Disney all day so it's ok if you know what your getting into.

ALWAYS A PLEASANT STAY, WILL NOT GO ANYWHERE ELSE. FRONT DESK STAFF EXCELLANT.

Roaches, soiled linens, smelled like smoke!! Just a gross environment.

Many items in room did not work. Severe burn mark on carpet from iron. Window curtain ripped at the top so i could not be suspended from track hook,

The worst hotel I would never go to a Trashy hotel like this the should burn this place down and turn it to a play grown for kids.. not for a cracked and druncky..

I never see a hotel so terrible in my life me and my family we have come to vacation in Orlando before in Disney and we have a great time and we happy with everything. But this hotel is nothing but cracked and druncky in it the were worde the refused to give us our money back the old us.the police made them give us some of the money back but obits is also terrible as well we booked with them on our credit card they suppose to give us that on our credit card back they lied the refuse to give us our money. that was the worst place ever if it's for me they could closed and be out of business today it's not a friendly place for family at all, I should take them to court for what they did but I'm just going to let it go. I'm sure if they show bad business like that the soon will close.. its the worse experience ever I can't explain more about what happened to my family in that place all I can say it's the worse place ever. Trashy hotel thats a hotel is for you to go with someone to get a laid in one night. If it's for me not even one night I would stay in a Trashy hotel I like this.. terrible worse.. ever.

We were left out in the hallway for 3 1/2 hours because the door handle was broke. The manager was extremely rude and wouldn't do anything for us. There were hookers walking back and forth by the hotel where the children can see everything. Nobody knew how to replace a doorhandle so after 3 1/2 hours in the hall they decided to move our room.

They came to clean the room left dirty towels, never gave us toilet paper we had to call the front desk and request them. We were told they were going to bring everything they never did. We had to call and ask again before we got them. We going into the bathe room there was a roach on the tub. Would not stay here again.

Weird smell in the lobby. Sofa-bed's sheets weren't clean...

- Pictures showing one thing reality terrible - Hot tub too dirty , my kids got sick - It is a motel installation not a hotel - Hotel Staff in the morning shift very pleasing.

Room options

Guest reviews for Howard Johnson Enchanted Land

Everyone (22) Couples (32) Business (15) Family (35) Other (17) Friends (6)
4
Everyone

Very nice for the price we paid and it is very close to the parks.

By , from Coconut Creek Fl on Sep 5, 2017

1

infested with roaches

Everyone

We arrived at hotel about 1:15am checked in went to our room on second floor went in took our luggage in then when I opened the refrigerator to put my babies milk there was a bug running inside the refrigerator it was a roach went back to front desk they gave us a different room, when we went inside that room more roaches went back to front desk so the guy Enrique went up with us to ck a couple more rooms about 5 more when he would open the refrigerator roaches in every single one so we decided not to stay told him we wanted our money back he said we had to call orbitz they only refunded 1 day back Im not happy at all.

By , from ohio on Jul 10, 2017

1

horrible place for vacation stay

Everyone

The rooms were not clean all the way, The staff has poor attitudes, the service was horrible, and I had to change to three different rooms

By , from Chicago on Apr 16, 2017

1

stay away. don't book it!

Everyone

Stay away from this place ..at least the room I had. #175 was a smoking room, although I made a reservation for a nonsmoking...called in to have it change and the only remedy was a odor spray!!! I check out immediately .dint spent 15 min in the room..the odor was strong..ORBITZ SHOULD REMOVE THIS PLACE FROM ITS LISTING.

By , from Puerto Rico on Jan 16, 2017

1

choose wisely

Everyone
 Carpet pulled away from the wall and what appeared to be a mouse hole  Carpet pulled away from the wall and what appeared to be a mouse hole  As you see the outlet was broken and pushed in and the AC unit was still plugged up this was very dangerous and a fire hazard

Why the gentleman at the front desk was very accommodating and we were allowed to check in early once arriving to our room you can smell the odor in the room the carpets were dirty doors were broke marks all over the walls under the bed let's go out let's push then carpets pulled away ripped off from the corners you get what you pay for

By on Jan 3, 2017

3

nice price

Everyone

Good a/c , good bets , smell wet , for 40$Usd for night is good

By , from Miami on Dec 5, 2016

2

run down

Couples

Bathroom was in terrible shape. Room was clean but run down.

By , from Annapolis, MD on Nov 21, 2016

1

terrible

Everyone

Scared to touch anything or sleep in the bed. Family slept fully dressed and over the sheets .

By on Nov 14, 2016

1

horrible room, we had to change rooms 2x.

Everyone

The rooms were not clean!!! Hair on the sheets we had to change rooms 2x. The staff don't help you out at all Jacuzzi tub outside is not really a jacuzzi. It has no bubbles. Don't go here unless your prepared for dirty rooms and rude staff. We knew that $45 a night was cheap and we only used this as a bed to sleep in. We were out at Disney all day so it's ok if you know what your getting into.

By on Nov 6, 2016

5

great staff, very frendly and helpfull

Everyone

ALWAYS A PLEASANT STAY, WILL NOT GO ANYWHERE ELSE. FRONT DESK STAFF EXCELLANT.

By , from LEESBURG on Nov 1, 2016