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Recent guest reviews

Excellent stay.

Noisy house keeper when cleaning room next to mine there was NO SLEEPING INN since I didn’t have to rush anywhere both mornings.

Hotel could use some improvements. Overall, not too bad for a budget friendly hotel.

I did not like smell humidity, faucets with scale, garbage containers too old with scale, rooms are not cleaned daily, carpet need to be cleaned or replaced since it’s very very old, not only the rooms but all hotel. Breakfast was very good, specially the Mickey waffles, great space for it, Good pressure of water of bath tub. Great location! No additional fee for parking was excellent! Comfortable room.

USB Ports did not work. Bathroom not well cleaned. Bath could not be turned from shower head to faucet to fill up tub. Could not block out glaring light from outside.

Excellent area, loved the rooms.

I enjoyed my stay at the Comfort Suites very much. The check in was easy and my room was available early. The front desk attendant was very helpful and friendly. The room was spacious and the bed was very comfortable. The hotel was minutes away from Disney. All good!

Need to make sure all of your blankets are clean and provide towels for the number of people in the reservation.

Front desk staff was very helpful. General area of the Property was cleaned. But the room had an awful smell, very damped smell, very awful, it hits you as soon as walk thru the door. They did ask us if we wanted to change room, but we thought it just needed to be sprayed with a air freshener, the hotel did that. We ended up getting our own spray, we sprayed a few times a day. So it was a mistake to not change room. Smell never went away. The 2nd thing was, we asked for the room to be cleaned on the 2nd day, housekeeper did not clean the bathroom, she was very unfriendly. Besides these issues, the property was decent for families and others on a budget. Location was great.

Great place to stay while going to the parks. Plenty of room for big families and a nice price

The overall cleanliness of the hotel and rooms was poor. I was very hesitant in using the towels that were provided as they smelled as if they had been unwashed. A musky moldy smell. I barely dried myself. The beds also did not have a cleanly smell. We contacted the front desk for towels and a blanket (turns out the blanket wasn’t needed). No one showed up with the items requested. We had contacted the front desk again and again, nothing was brought up. On top of everything, the lady at the front desk was rude and hung up before I could finish talking. And the worst of it all, the moment we walked into the room as arriving, the room was very hot. The ac was set to 70. We adjusted it to 60 which was the lowest allowed and after an hour we felt no relief or change. They had an employee come up to take a look. He explained that the sun was directly shining on the window which is why it was so hot, that it should get colder once the sun is down. Not at all, it continued to stay hot throughout the night. Woke up several times due to the heat. Will never stay at this hotel again. Cleanliness and customer service is key to a memorable and good stay. We had neither.

Comfortable, clean, exceptional customer service. I would definitely recommend this hotel.

Great. Place

Very clean!!!!!

Only minutes from Disney

very well kept facility the rooms were awesome we wanted to stay more days but we couldnt. The staff was awesome too. Will use this hotel in the future.

Excelente ubicacion

Florida Plaza Blvd Kissimmee FL

Hotel highlights

  • Walking distance to Old Town
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Comfort Suites Maingate East places you next to Fun Spot America and within a 10-minute stroll of other popular attractions like Old Town. This 3-star hotel welcomes guests with 198 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.


Property features

At Comfort Suites Maingate East, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.

Room options

1 Bedroom Suite, King Bed, 1 Bath

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

1 Bedroom Suite, King Bed, 2 Bath

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Accessible (Accessible Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Suites Maingate East

Everyone (28) Couples (7) Family (24)
5
Everyone

Excellent stay.

By on Dec 27, 2023

Review comment responded on Dec 29, 2023

Thank you, Luis! We appreciate your comment and rating. All the best in the New Year!

3
Partner Couples

Noisy house keeper when cleaning room next to mine there was NO SLEEPING INN since I didn’t have to rush anywhere both mornings.

By on Dec 10, 2023

Review comment responded on Dec 11, 2023

We appreciate your comments and will be sure to share them with our housekeeping staff. We hope you have a wonderful holiday season!

3
Family with small children

Hotel could use some improvements. Overall, not too bad for a budget friendly hotel.

By on Dec 5, 2023

Review comment responded on Dec 5, 2023

We appreciate your taking the time to post your review and rating, Jenny! Have a wonderful holiday season.

4
Family

I did not like smell humidity, faucets with scale, garbage containers too old with scale, rooms are not cleaned daily, carpet need to be cleaned or replaced since it’s very very old, not only the rooms but all hotel. Breakfast was very good, specially the Mickey waffles, great space for it, Good pressure of water of bath tub. Great location! No additional fee for parking was excellent! Comfortable room.

By on Nov 26, 2023

Review comment responded on Nov 28, 2023

We appreciate your taking the time to post your rating and observations, Emma. I will be sure to share them with the appropriate staff for corrective action! We hope to see you again and wish you a wonderful holiday season!

2
Everyone

USB Ports did not work. Bathroom not well cleaned. Bath could not be turned from shower head to faucet to fill up tub. Could not block out glaring light from outside.

By , from Tyler on Nov 24, 2023

Review comment responded on Nov 27, 2023

Thank you for taking the time to post your rating and review, Mark. We hope you had an otherwise enjoyable visit to the Kissimmee/Celebration area and that you have a wonderful holiday season!

5
Family

Excellent area, loved the rooms.

By on Nov 6, 2023

Review comment responded on Nov 8, 2023

We appreciate your rating and comments, Elliotte! We're happy to hear that you enjoyed your stay with us and look forward to seeing you again.

5
Everyone

I enjoyed my stay at the Comfort Suites very much. The check in was easy and my room was available early. The front desk attendant was very helpful and friendly. The room was spacious and the bed was very comfortable. The hotel was minutes away from Disney. All good!

By on Oct 20, 2023

Review comment responded on Oct 23, 2023

We appreciate your taking the time to post your rating and comments, Francis! We're happy to hear that you enjoyed your stay and hope to see you again!

4
Everyone

By on Oct 2, 2023

Review comment responded on Oct 3, 2023

Thank you!

3
Everyone

Need to make sure all of your blankets are clean and provide towels for the number of people in the reservation.

By on Aug 15, 2023

Review comment responded on Aug 16, 2023

Thank you for your comments and rating. We appreciate the feedback.

3
Family

Front desk staff was very helpful. General area of the Property was cleaned. But the room had an awful smell, very damped smell, very awful, it hits you as soon as walk thru the door. They did ask us if we wanted to change room, but we thought it just needed to be sprayed with a air freshener, the hotel did that. We ended up getting our own spray, we sprayed a few times a day. So it was a mistake to not change room. Smell never went away. The 2nd thing was, we asked for the room to be cleaned on the 2nd day, housekeeper did not clean the bathroom, she was very unfriendly. Besides these issues, the property was decent for families and others on a budget. Location was great.

By on Jul 28, 2023

Review comment responded on Jul 31, 2023

Thank you for your feedback and rating, Myrtha. I am sorry hear of the issue with your room and interaction with the housekeeper. I have shared your comments with our staff so they can improve their services to our valued guests.

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