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Everything about this hotel, with the exception of the bathroom, is updated, more modern and very comfortable. There's nothing wrong with the bathroom, per se, but it's very cramped due to a poor use of space.
Modern look, friendly and helpful staff. Not sure how clean they keep things. Our first room smelled horrible and we found a sandal under the bed. The front desk staff was great and moved us to a different room. The second room smelled better but the floor in the bathroom was dirty. We stayed in the second room. The bed was comfortable.
We booked through Ibotta and got a good deal price wise. However, the place was dirty. I would not stay here again even for the price. If you stay here be prepared with Clorox wipes and bottles of water.
Rooms are small, 1 ice machine for 6 floors of rooms, elevators are slow and suspect on whether safe. Key cards were constantly needing reset for our rooms (probably around 30-35 rooms). Front of hotel probably hadn't been cleaned or sweep in quite some time. Kitchen staff stepped up and did a fine job making sure the boys were fed in the morning, thank you.
The staff at this hotel was extremely friendly and helpful. The staff helped me resolve where to go to dinner and made sure I was comfortable and welcome every time I came and went. The best part of the stay was how clean the room was, it was absolutely spotless.
Price point was the main driver for selecting this hotel. We stayed 3 nights, first night having to sleep through the toilet trying to fill itself every ten minute intervals all through the night. (it was fixed the next day, just annoying to have to deal with for a night) The other two things I didn't like was the location and the hot tub not working in the pool room. There was no signage up saying the hot tub jets not working and it was just terrible timing with it being down on Memorial Day weekend. Location was at least 10-20 minutes away from everywhere we wanted to go see which wasn't terrible, but not a lot of options to eat (local options), doing things in immediate vicinity. There was easy access to Interstate and the location definitely helped lower price point (being nearby commercial/industry areas) Overall, it was decent. Staff and the breakfast was alright. I would probably stay somewhere else next time just because of location, greater willingness to pay for a room that didn't have a somewhat funky smell, toilet running all night or a broken hot tub in the pool room.
I was unsatisfied with this hotel for several reasons. The rooms smelled bad, the breakfast was hard and cold, the eggs were watered down, the hot tub was broken and not hot, the employee were amazing
The staff was friendly and helpful, and the hotel was easy to find. Breakfast was typical for this price point. Our room key consistently worked after 6-7 tries - the WiFi did not. This is obviously an older hotel that has been remodeled and the remodel clearly took some shortcuts. Not the worst thing, but not the best thing either. Price was reasonable, room was clean, and we slept well.
The hotel met our expectations for the price point. Staff was very friendly and attentive to the needs of our group. Located with close proximity to the interstate. Many restaurants nearby. Rooms were clean. No issues with amenities (WiFi, parking, etc.).
I had a bad Experience with the person at the front desk he was very rude to me. Luckily I recorded it all. And found the managers email and sent it to him. He handled everything perfectly. He said he’s new at the position and is working very hard on customer service and it shows!!!! Thank you for making a bad experience and turning it into a great experience. Some people don’t suck, thanks Terry!!!
Located in South Central Omaha, Comfort Inn is within a 15-minute drive of popular attractions such as University of Nebraska-Omaha and Henry Doorly Zoo. This 78-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is included with your stay.
Comfort Inn's 78 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
At Comfort Inn, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, coffee/tea in a common area, and free newspapers.