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Home2 Suites by Hilton Omaha UN Medical Ctr Area

3.0 star property

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Photo gallery for Home2 Suites by Hilton Omaha UN Medical Ctr Area

Lobby
Exterior
Suite, 2 Bedrooms, Non Smoking | Living area | 49-inch Smart TV with satellite channels, TV, MP3 dock
Lobby
Studio, 2 Queen Beds, Non Smoking | Living area | 49-inch Smart TV with satellite channels, TV, MP3 dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4440 DOUGLAS STREET, Omaha, NE, 68131
  • Place, University of Nebraska Medical Center
    ‪11 min walk‬
  • Place, St. Cecilia Cathedral
    ‪16 min walk‬
  • Place, University of Nebraska-Omaha
    ‪4 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Minibar

Studio, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area | 49-inch Smart TV with satellite channels, TV, MP3 dock

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Studio, 2 Queen Beds, Accessible (Roll-In Shower) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Hilton Garden Inn Omaha West

West Omaha
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 899 reviews
$113 nightly
The price is $133
May 3 - May 4
Total with taxes and fees
Hilton Garden Inn Omaha West

About the neighborhood

Omaha

Located in Central Omaha within a short walk of University of Nebraska Medical Center, Home2 Suites by Hilton Omaha UN Medical Ctr Area is within a few miles (5 km) of other popular sights such as Creighton University. This 3-star hotel has 102 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of Nebraska Medical Center - 11 min walk - 0.6 miles
  • St. Cecilia Cathedral - 16 min walk - 0.9 miles
  • Memorial Park - 3 min drive - 1.4 miles
  • CHI Health Creighton University Medical Center - 3 min drive - 1.3 miles
  • University of Nebraska-Omaha - 4 min drive - 2.0 miles

Getting around

  • Omaha Station - 13 min drive
  • Eppley Field Airport (OMA) - 23 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Casey's - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Mama's Pizza - ‬15 min walk
  • ‪Taco Bell - ‬11 min walk

About this property

Home2 Suites by Hilton Omaha UN Medical Ctr Area

Guests of Home2 Suites by Hilton Omaha UN Medical Ctr Area enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 15.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
49-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include kitchens, MP3 docks, and sofa beds. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 28 2026 to April 15 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites BY Hilton Omaha Unmc
Home2 Suites by Hilton Omaha UN Medical Ctr Area Hotel
Home2 Suites by Hilton Omaha UN Medical Ctr Area Omaha
Home2 Suites by Hilton Omaha UN Medical Ctr Area Hotel Omaha

Frequently asked questions

Is a free cancellation option available at Home2 Suites by Hilton Omaha UN Medical Ctr Area?

Home2 Suites by Hilton Omaha UN Medical Ctr Area offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Home2 Suites by Hilton Omaha UN Medical Ctr Area?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Omaha UN Medical Ctr Area on May 11, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Home2 Suites by Hilton Omaha UN Medical Ctr Area?

This hotel is situated in Central Omaha, close to Henry Doorly Zoo and Aquarium, Charles Schwab Field Omaha, and CHI Health Center Omaha. You'll also find Omaha Children's Museum and Orpheum Theater within a short drive.

Is there parking available at Home2 Suites by Hilton Omaha UN Medical Ctr Area?

Yes, covered parking is offered for USD 15 per night with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Home2 Suites by Hilton Omaha UN Medical Ctr Area have a casino on the premises?

No, Home2 Suites by Hilton Omaha UN Medical Ctr Area doesn't have a casino.

Is there an indoor pool at Home2 Suites by Hilton Omaha UN Medical Ctr Area?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Home2 Suites by Hilton Omaha UN Medical Ctr Area?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as a free daily breakfast.

Does Home2 Suites by Hilton Omaha UN Medical Ctr Area have a hot tub?

No, there isn't a spa tub at this hotel.

Does Home2 Suites by Hilton Omaha UN Medical Ctr Area have a restaurant that serves breakfast?

Home2 Suites by Hilton Omaha UN Medical Ctr Area offers free self-serve breakfast each morning though there is no restaurant.

Does Home2 Suites by Hilton Omaha UN Medical Ctr Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Home2 Suites by Hilton Omaha UN Medical Ctr Area for a fee of USD 75 per accommodation, per stay. The property also provides an off-leash area.

Does Home2 Suites by Hilton Omaha UN Medical Ctr Area have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Home2 Suites by Hilton Omaha UN Medical Ctr Area?

The closest major airport to Home2 Suites by Hilton Omaha UN Medical Ctr Area is Eppley Field Airport (OMA), which is 9.5 mi away (23 minutes by car). Another top airport is Omaha, NE (MIQ-Millard), which is located 12.1 mi away (16-minute drive).

Are there rooms with balconies at Home2 Suites by Hilton Omaha UN Medical Ctr Area?

No, you won't find guestrooms with balconies at Home2 Suites by Hilton Omaha UN Medical Ctr Area.

Home2 Suites by Hilton Omaha UN Medical Ctr Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 528 reviews
Rating 8 - Good. 115 out of 528 reviews
Rating 6 - Okay. 50 out of 528 reviews
Rating 4 - Poor. 20 out of 528 reviews
Rating 2 - Terrible. 21 out of 528 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 3 nights in Feb 2026

10/10 Excellent

Felicia

Stayed 2 nights in Jan 2026

10/10 Excellent

Felicia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, cleanliness was top tier!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 3 nights in Jan 2026

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great place to stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Diane

Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Dec 2025

10/10 Excellent

josh

Stayed 1 night in Dec 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This room was large with 2 queen beds, a sitting area with pullout couch and then a kitchenette with a full size dishwasher, 3/4 size frig and garbage disposal! The breakfasts were good. The BEST part was the climate controlled garage to park the car in!! This was especially good considering it snowed during the night the night before we left so we didn’t have to de-ice or brush off snow! There was excellent communication via text with the front desk staff and Angie checked on us multiple times. The only negative was that both USB chargers and the light by the closet were out. I let them know and they were eager to fix it (we opted to wait to have it fixed until we checked out). In general, I wish hotels would put some insulation between floors so you don’t hear kids running around the room above you.
Stayed 7 nights in Nov 2025

4/10 Poor

Myiesha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room appearance was very clean and nice. Things took a turn once we laid on the bed and a roach crawled out the pillow. Spoke to two front desk workers (Daniel & Angie) neither were aware of when management would show up or how to get in contact with anyone. Business is ran highly unprofessional, situation is still in the works of being handled.
Stayed 1 night in Nov 2025

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Availability to ice with breakfast would be great. The shower had mold and the ice machine on 3 didn’t work.
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Nice location!
Stayed 2 nights in Nov 2025

6/10 Okay

Natalia

Traveled with family
Liked: Room comfort
Disliked: Staff & service
We stayed in a suite and we loved the room size. The beds were fairly comfortable and having 2 bathrooms was very nice with 4 people. However, the room was not maintained very well. The room light in the master did not work, the kitchen table had a large chip in the top laminate covering, and the TVs had few working channels. We had to log into our own streaming account to watch TV. For the price of staying in a hotel, you should have TV channel options already included. The breakfast was awful. Most places have eggs/omlets, pancakes/waffles, fruit, cereal options, yogurts, baked goods, ham, and sausage links daily. They did not offer most of these options. We were told there was ham offered but we never saw any and we were down there no later than 1 hour after the start time. There were no pancakes, sasauge links, or baked goods offered at all. The limited options were not refilled regularly or sometimes not refilled at all. The food that was supposed to be warm was always cold. Also online we were told the pool was available, however when we arrived we were told the pool was still closed. This should have been updated online so people could find another hotel with a functioning pool. We were charged for parking. This is ridiculous! A person pays a lot of money to stay in a hotel so the least they could do is let you park for free where you ALREADY PAID for a room. It is not a small parking fee either! Overall, I would not recommend this hotel at this location.
Stayed 3 nights in Oct 2025

8/10 Good

Lacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Pretty good

We checked in after 9pm and had to use the door bell to get in. It felt very secure. There was a parking garage to park in so you didn’t have to park on the street, that was great. The floor plan of our room was spacious and very accommodating to a lot of situations. Breakfast was great! Lots of options! Only struggle, no hot tub, and the pool closed way too early. On Saturday it was closed before 10pm.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

6/10 Okay

Anita

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Kriatrina

Traveled with family and small children
Disliked: Staff & service
Did the assistant manager call to set up my refund for the stay? I spoke with the assistant manager yesterday and he said he would call you to get the refund done. I was very dissatisfied with our stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Traveled with family and small children
Disliked: Cleanliness, staff & service
Breakfast is terrible. Everything is a sugar bomb and the only fresh fruit they offer is a red apple. During our four day stay our room wasn't cleaned once, even though there was a sign that said it would be cleaned every other day. At one point we asked the cleaning lady about our room and she said we weren't on her list so maybe tomorrow, but that never happened. We had to change our own trash and hunt for more towels. Location is convenient.
Stayed 4 nights in Oct 2025

10/10 Excellent

Matt, ligonier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Paul

Traveled with group
Liked: Staff & service, room comfort
Staff was great, a couple things in the room were broke, the shower was a little messy. But it was a very nice stay and room overall.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to the cancer buildings
Stayed 2 nights in Sep 2025

2/10 Terrible

Breanna

Traveled with family
Disliked: Staff & service, amenities
This has honestly been one of the worst hotel stays I’ve had. The pool was closed, and breakfast was extremely disappointing. There was almost no food out both mornings —no forks one morning, no milk (only strawberry milk), no apple juice, no bacon, no chicken, and no waffle mix until I asked. Even then, the waffle maker timer didn’t work. The only items available were biscuits, eggs, and sausage I jave stayed at this brand hotel before and I know theh usually offer more like the bacon and chicken and chessy eggs omlets and croissants. top of that, this trip was for my 4-year-old son’s birthday. THATS why a big part of why we booked here was for the pool, but I was not told it was closed until I arrived. I feel like guests should be notified of things like that ahead of time so we can make other hotel arrangements if needed. I was told I could go to hotel next door and use the pool at that hotel, if that was case I would just book a room there. In my room, there was no shampoo or body wash, and I had to ask housekeeping who was luckyily in the hallways to bring me more. I also requested extra pillows and was told there weren’t any, but the staff member didn’t even check before saying that. Overall, the experience has been very frustrating and far below expectations
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and helpful
Stayed 2 nights in Sep 2025

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