Kitchen area was nice to have, but just wish it was cleaner.
Clean (does not automatically provide daily house keeping service unless you ask). You can get clean towel via contacting the front desk. Good location, friendly staff and nice appearance.
Staff was very friendly and helpful. Facility and was relatively cleaned
first room had bed bugs so they move us to a new room that also had bed bugs so we ask for a refund and they said they would do that.
It was nice to have a suite for less than most plain hotel rooms. It felt more like a home than a bed and tv only. The tropical atmosphere in the lobby area is a refreshing break from Midwest's winters.
They only had down feather pillows and comforters so due to my allergies i was unable to enjoy my stay. Most places have hypoallergenic options, but when i asked they had nothing.
The lounging/common area. It had a very interesting look and feel.
Facility not kept up as well as it should be. Safety lock broken on door. Night stand had sticky spot on it. Checked in later in evening & couldn’t find staff. Asked for nonsmoking room & room we got smelled of smoke. They gave us another room & smelled much better.
This hotel had a nice pool/hot tub area, Large rooms with a front sitting room. Could use decor updating.
Enjoyed my stay! Wonderful staff! Great property at a great value!
It was in a good, central location. It's got good bones, but it's just sorely in need of being updated. The gym is ho-hum. The phone in my room didn't work (which I discovered when I tried to call down to the front desk); you could see where a floor length mirror had been pulled off the wall in the bedroom; I hate to criticize the housekeeping staff, but they didn't do some really basic things when tidying up the room. I just needed a place to hang my hat for a couple of days, and this got the job done, but it's not a place I'd likely book again.
looking out at atrium is nice. Friendly staff and customers. Quiet room!!
We were up here because of a family member at unmc easy to get to and from hospital. Our toilet over flowed the first night they made sure we got into a new room right away. Employees were great
For a weekend stay was ok. They changed our room 3 times at check in and the room we finally got was a bit dirty.
Nice place great staff ......good pool....went. Over and above to make a nice stay
I show up to check in and we get told to go to one room and the beds werent made, then go back down and told to go to the next and STILLLLLL not ready. Mind you it took til the 3 room to have it correct and ready. Super upset about it
Located in South Central Omaha within a mile (2 km) of Baxter Arena, Aksarben Suites Trademark Collection by Wyndham is within a few miles (5 km) of other popular sights such as University of Nebraska-Omaha. This 186-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
At the end of the day, relax with a drink at the bar/lounge.
All 186 heated accommodations feature living rooms. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Microwaves, refrigerators, and coffee makers are also standard.
Guests of Aksarben Suites Trademark Collection by Wyndham have access to an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include free WiFi in public areas, conference space, and coffee/tea in a common area.
Kitchen area was nice to have, but just wish it was cleaner.
We will let housekeeping know about your comments.
Clean (does not automatically provide daily house keeping service unless you ask). You can get clean towel via contacting the front desk. Good location, friendly staff and nice appearance.
Thank you Al for your rating and feedback, it is greatly appreciated! We hope to see you again soon!
Staff was very friendly and helpful. Facility and was relatively cleaned
Thank you for taking the time to give us some feedback and rate our hotel! We greatly appreciate it and hope to see you again soon!
first room had bed bugs so they move us to a new room that also had bed bugs so we ask for a refund and they said they would do that.
We were sorry to hear that that you experienced some issues during your stay. We will address this issue with the rooms with our Pest Control Company. Thank you for taking the time to bring it to our attention.
It was nice to have a suite for less than most plain hotel rooms. It felt more like a home than a bed and tv only. The tropical atmosphere in the lobby area is a refreshing break from Midwest's winters.
Thank you for the rating and comments from your stay. The staff will truly appreciate reading them. We hope to see you again soon.
They only had down feather pillows and comforters so due to my allergies i was unable to enjoy my stay. Most places have hypoallergenic options, but when i asked they had nothing.
We apologize that at the time if our other pillow options were all in use in other rooms. We hope that you would be willing to give us another opportunity to service you in the future.
The lounging/common area. It had a very interesting look and feel.
Thank you for comments. They are appreciated and hopefully we see you again soon!
Sorry to see the hotel did not live up to your expectations. We hope that you can give us another opportunity in the near future.
Facility not kept up as well as it should be. Safety lock broken on door. Night stand had sticky spot on it. Checked in later in evening & couldn’t find staff. Asked for nonsmoking room & room we got smelled of smoke. They gave us another room & smelled much better.
We apologize for any inconveniences that these issues may have caused. We were happy to hear the staff was able to rectify the situation for you.
Thank you for the rating! It is greatly appreciated!