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WHITE HOTEL GRAND HAKUBA

2.0 star property

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Photo gallery for WHITE HOTEL GRAND HAKUBA

Restaurant
Exterior
Deluxe Double Room | Private kitchen | Electric kettle
Deluxe Twin Room | Soundproofing, bed sheets
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning

Explore the area

View in a map
23370 Taira, Omachi, Nagano, 398-0001
  • Place, Lake Aoki
    ‪15 min walk‬
  • Place, Hakuba Goryu Ski Resort
    ‪16 min drive‬
  • Place, Hakuba Happo-One Ski Area
    ‪22 min drive‬

Room options

View all photos for Economy Twin Room

Economy Twin Room | Soundproofing, bed sheets

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Soundproofing, bed sheets

Standard Twin Room

  • Valley view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Soundproofing, bed sheets

Deluxe Twin Room

  • Mountain view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Soundproofing, bed sheets

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room

Soundproofing, bed sheets

Economy Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Soundproofing, bed sheets

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

Soundproofing, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Soundproofing, bed sheets

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Omachi

Within a short walk of Hakuba Sanosaka Ski Resort, WHITE HOTEL GRAND HAKUBA is within a mile (2 km) of Lake Aoki. This 39-room hotel has in-room conveniences like dining areas, electric kettles, and flat-screen TVs.

What's nearby

  • Lake Aoki - 15 min walk - 0.8 miles
  • Hakuba Goryu Ski Resort - 16 min drive - 6.2 miles
  • Hakuba Happo-One Ski Area - 22 min drive - 9.3 miles
  • Hakuba Iwatake Ski Resort - 24 min drive - 11.3 miles
  • Happo One Sakka Ski Lift - 27 min drive - 11.1 miles

Getting around

  • Hakuba Station - 26 min drive

Restaurants

  • レストランアルプス360
  • ‪カフェテリア ハル - ‬11 min drive
  • ‪カペラ - ‬15 min walk
  • ‪アオ レイクサイド カフェ(Ao Lakeside Cafe) - ‬7 min drive
  • ‪虹屋丼丸 白馬店 Nijiya Donmaru - ‬11 min drive

About this property

WHITE HOTEL GRAND HAKUBA

WHITE HOTEL GRAND HAKUBA features free WiFi in public areas and a vending machine. If you drive, take advantage of free parking. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This hotel also has a garden.
For entertainment, guests can enjoy flat-screen TVs. Bathrooms have hair dryers, free toiletries, and slippers. Dining areas, electric kettles, and wardrobes or closets are other standard amenities.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Guests are recommended to download the property's suite book mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 10:00 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.

Frequently asked questions

Is free cancellation available at WHITE HOTEL GRAND HAKUBA?

WHITE HOTEL GRAND HAKUBA offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at WHITE HOTEL GRAND HAKUBA?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at WHITE HOTEL GRAND HAKUBA on May 26, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around WHITE HOTEL GRAND HAKUBA?

This hotel is located in Omachi, a short 6-minute walk from Hakuba Sanosaka Ski Resort and also 18 minutes on foot from Lake Aoki. You'll also find Hakuba Goryu Ski Resort and Lake Kizaki within a short drive.

Is parking available on site at WHITE HOTEL GRAND HAKUBA?

Yes, uncovered self parking is offered for free at the hotel.

Does WHITE HOTEL GRAND HAKUBA include a casino?

No, WHITE HOTEL GRAND HAKUBA doesn't have a casino.

Will I find an indoor pool at WHITE HOTEL GRAND HAKUBA?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at WHITE HOTEL GRAND HAKUBA?

Couples staying at this hotel will value amenities like slippers, a valley view in some guestrooms, as well as a garden.

Are there hot tubs at WHITE HOTEL GRAND HAKUBA?

No, there isn't a spa tub at this hotel.

Does WHITE HOTEL GRAND HAKUBA have a restaurant that serves breakfast?

No, WHITE HOTEL GRAND HAKUBA doesn't have a restaurant that serves breakfast.

Will WHITE HOTEL GRAND HAKUBA allow pets to stay for free?

No, pets aren't allowed at WHITE HOTEL GRAND HAKUBA.

Are there connecting rooms at WHITE HOTEL GRAND HAKUBA?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at WHITE HOTEL GRAND HAKUBA?

No, there aren't any guestrooms at WHITE HOTEL GRAND HAKUBA that offer a balcony.

WHITE HOTEL GRAND HAKUBA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff are absolutely excellent, I must say the two concierge’s were exceptionally helpful but all of the staff are great
Stayed 6 nights in Feb 2026

8/10 Good

Ross

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, super friendly staff, amazing location. Will definitely visit again.
Stayed 1 night in Jan 2026

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, amenities
Amazing! Will stay again
Stayed 2 nights in Jan 2026

8/10 Good

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot. However was abit stressful as no where it's mentioned to contact property for hotel transfer as there isn't any way of getting there once you get off the bus in Hakuba and no easy access to a convenient store and cafes up on the hill. There is a restaurant with breakfast and dinner only. So with young kids was tricky. Still had the best time.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in ski out location. Fantastic hotel with large rooms and indoor fire pit. Staff were extremely helpful. Having a vehicle is preferable to go to and from town but they do run a shuttle Service free of charge.
Stayed 7 nights in Feb 2025

6/10 Okay

Marilyn

Stayed 8 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect place for winter vacation
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 7 nights in Feb 2024

2/10 Terrible

Vincent

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day. We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.

10/10 Excellent

Tsz Ching

Liked: Cleanliness, staff & service, amenities
Room is tidy and clean, front line staff are kind and helpful with fluently speaking of English.
Stayed 2 nights in Feb 2026

8/10 Good

SANSHIRO

Stayed 1 night in May 2025

8/10 Good

madoka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族で泊まりました。 息子が部屋のテレビでYouTubeを見れることに喜んでいました。
Stayed 1 night in May 2025

10/10 Excellent

Chui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Akiko

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

職員主動有禮

位置比較偏僻 自駕遊會適合多D Ski in &ski out 酒店 酒店餐廳得－間 價錢合理 但選擇不多 吊車酒店有優惠2000 円 有溫泉但要付款5000 円/1 房 冬天落雪有積雪 如果大雪有點麻煩 道路比較窄有段路有迎頭車
Stayed 5 nights in Jan 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とてもよかったです

とても綺麗な部屋で気持ち良く使わせていただきました。スタッフの方々の対応もとても丁寧で有り難かったです。 冷蔵庫や電子レンジ、お皿やカラトリー類、しっかりと揃っています。コーヒー、紅茶は部屋ではなくフロントにありました。 また近くに行った際は利用したいと思います。
Stayed 1 night in May 2024