The coffee is like colored water. Both in the brewed pots in dining area and in the packets in room. Terrible. Also, no maid service. We were told we’d receive one visit during our 4 day 3 night stay, but didn’t. Had to call for clean towels and trash service. If they’re not doing service they shouldn’t lie to you and say the will. Not good business.
Great stay
New facility, clean,Convenient
Noisy guests at 3 AM. Nothing was done about it. Lasted for at least 1/2 hour.
The rooms were nice a quiet and the service was great. They need more parking closer to the entrance.
Very friendly staff! Everything was really clean and smelled clean!
Location and newness of the construction. Beautiful property
impressive breakfast and nice coffee set up in the lobby
Quality of breakfast could be improved. Room size was excellent. Bathroom lighting was good but could use a magnifying mirror.
Just a wonderful place--clean, comfortable, convenient, fresh. Not "the Ritz," but a great place to stay with a decent price.
Great location, convenient to everything for sight seeing and graduation.
Within a short walk of Saint Martin’s University, Hampton Inn & Suites Olympia Lacey is within a mile (2 km) of Providence St. Peter Hospital. This hotel has 121 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Renovated in 2016, Hampton Inn & Suites Olympia Lacey offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
The coffee is like colored water. Both in the brewed pots in dining area and in the packets in room. Terrible. Also, no maid service. We were told we’d receive one visit during our 4 day 3 night stay, but didn’t. Had to call for clean towels and trash service. If they’re not doing service they shouldn’t lie to you and say the will. Not good business.
Great stay
New facility, clean,Convenient
Noisy guests at 3 AM. Nothing was done about it. Lasted for at least 1/2 hour.
Thank you for your candid response to our Hilton survey. The feedback from our guests allow us to strive for excellence in every aspect of the hotel experience. I am disappointed to hear that your stay was not as restful as it should have been. I wish we had the opportunity to make it right for you before you left. We hope to welcome you back to the hotel should you give us another chance.
The rooms were nice a quiet and the service was great. They need more parking closer to the entrance.
Thank you for responding to our Hilton survey. We appreciate your feedback. We are pleased to see you had a great stay with us and that you liked our award-winning hotel. We look forward to welcoming you back again soon.
Thank you for being our guest and posting a five star review!
Thank you for posting a review! We strive for 100% happiness for all our guests and it appears we have fallen a little short during your stay. If you would like to talk more about your stay, please feel free to reach out, as we would like to chance to make this right.
Very friendly staff! Everything was really clean and smelled clean!
Thank you for your wonderful kind words about our hotel and our staff. We are thrilled to be your hotel of choice while staying in Olympia. We cannot wait to welcome you back!
Thank you for staying with us and taking the time to give us a five star review! We are excited to see you were happy during your stay.