room ok bath towels small, shampoo and soap gone after first day. staff ok but never seen
Overall is was great, however there was toe nail clippings in one of the beds. Makes me wonder about the cleanliness of the bedding.
The bed did not have any support. I had a sore back after 2 days.
Breakfast was pretty much worthless. No bathroom in lobby. All rooms should have coffee makers by default.
You have to ask for everything. Hair dryer, coffee maker, coffee, creamer, all utensils., shampoo, etc.
We had a little bit of trouble getting to it even though we could easily see it from the major roads. Found it roomy, clean, affordable for just a quick overnight stay. It said free breakfast not really a breakfast as we had to wait for the lady at the desk to bring out even the coffee into the lobby and she said they would bring some other things to grab and go but never saw anything. No place to sit, just supposedly in the small lobby. That really was OK for us as we liked the price of the room and there is a restaurant right next door and others not far away. No extra notions but had soap and shampoo. Again price down which
The room was clean and comfortable. There are trade-offs on the extras to get that for a low price. Internet speed is a problem. Free Wifi is quite slow and will frustrate you, even if you're just checking email. Faster internet is a $25 per night upcharge that should be factored into the cost of your stay. Breakfast is basically muffins and granola bars, no protein. I knew this going in, and the room was cheap enough to get higher-quality breakfast elsewhere.
This was a great location - comfortable and affordable.
Staff friendly and responsive. Room and hotel facilities low quality, but adequate for the low price paid for room.
my son and daughter in law just moved to Tumwater and extended stay is just around the corner from where they live very convenient for us when we visit.
I'm just passing through so all I needed was sleep. The price was excellent and I could actually stretch my legs out in the bathtub with room to spare. I'm over 6 feet tall and any more that seems to be unusual.
Moving to area and needed a place to stay while home was being updated
Hotel is nice and clean however it is close to the freeway but not many stores close by. Staff friendly and very helpful but knocking on every single door at 2:30 in the morning to find out who is making noises at night is not a productive way of finding out who is causing noises on the floor.
Most of the amenities listed were not there was very forgettable
Remember to pack shampoo and a hair dryer as bar soap is the only thing provided in this inexpensive and conveniently located, but bare bones hotel. Beds not great, and skimpy on the pillows. The refrigerator in my unit hadn't been cleaned, and the room smelled of smoke despite its non-smoking status.
Limited supply - no shampoo or conditioner. Good to stay with family so you could prepare food in the room.
We wre there to check out schools in the area. No matter where we stayed we would have had to drive around the area but the hotel was convienant to grocery stores, restaraunts and some entertainment. Beds were hard as rocks. Room was clean, staff was great. They give you shampoo and a hairdryer at no charge upon checkin if you need it, but it is not in the room automatically. I would have given room comfort a 5 if the beds were better and the value a 5 if the beds were better and it had a gym. [...]
Great service and accommodations. They seem to be very willing to please.
The location is perfect for where we wanted to be. Unfortunately, the bed was rock hard. Judy, the night receptionist was friendly and helpful.
Located within 2 miles (3 km) of Brewery Park at Tumwater Falls, Extended Stay America Suites Olympia Tumwater is within 3 miles (5 km) of Yauger Park. This hotel has 107 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
The 107 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America Suites Olympia Tumwater enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a vending machine.
room ok bath towels small, shampoo and soap gone after first day. staff ok but never seen
Overall is was great, however there was toe nail clippings in one of the beds. Makes me wonder about the cleanliness of the bedding.
Thank you for staying at Extended Stay America. We are glad to know you had a nice time with us and hope to see you back in the future. Sincerely, Hotel Management
The bed did not have any support. I had a sore back after 2 days.
Crizaldy, thank you for reviewing our hotel. Our main priority is to provide a comfortable stay for our guests, so we’re sorry you were not completely satisfied with our beds. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Breakfast was pretty much worthless. No bathroom in lobby. All rooms should have coffee makers by default.
Thank you for being our guest at Extended Stay America. We are pleased to know your overall stay with us was good. But, we are sorry we missed meeting some of your expectations and have taken a note of it for future evaluation. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
You have to ask for everything. Hair dryer, coffee maker, coffee, creamer, all utensils., shampoo, etc.
Thank you for staying with us. We are glad to read you liked our courteous service and your comfortable room. That being said, we are sorry you were not happy with our hotel policies. We hope you will choose us again on your next visit to the area. Sincerely, Hotel Management
We had a little bit of trouble getting to it even though we could easily see it from the major roads. Found it roomy, clean, affordable for just a quick overnight stay. It said free breakfast not really a breakfast as we had to wait for the lady at the desk to bring out even the coffee into the lobby and she said they would bring some other things to grab and go but never saw anything. No place to sit, just supposedly in the small lobby. That really was OK for us as we liked the price of the room and there is a restaurant right next door and others not far away. No extra notions but had soap and shampoo. Again price down which
Susie, we appreciate you choosing to stay at Extended Stay America. We are delighted to know you liked many aspects of our hotel and loved our location being close to many points of interest in the area. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to welcome you back soon. Sincerely, Hotel Management
The room was clean and comfortable. There are trade-offs on the extras to get that for a low price. Internet speed is a problem. Free Wifi is quite slow and will frustrate you, even if you're just checking email. Faster internet is a $25 per night upcharge that should be factored into the cost of your stay. Breakfast is basically muffins and granola bars, no protein. I knew this going in, and the room was cheap enough to get higher-quality breakfast elsewhere.
It's so nice to read the review about your stay at Extended Stay America. We are pleased you liked the cleanliness of your room and our affordable rates. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
This was a great location - comfortable and affordable.
Thank you for sharing your amazing comments about Extended Stay America. We are delighted to read you loved the convenience of our location and were impressed with all that aspects of our hotel. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Staff friendly and responsive. Room and hotel facilities low quality, but adequate for the low price paid for room.
Thank you for being our guest. We apologize for not explaining our hotel policies and the service issue you experienced when staying here. Since we are an extended stay property, our guests often bring their personal items like toiletries and other articles but these are also available upon request at the front desk. Our front office team is reminded to be more diligent with their duties going head. Please consider giving us another chance to provide you with a better stay on a future date. Sincerely, Hotel Management