Not a good experience
The description of the room was completely off. No jet tubs in rooms, most of the fixtures and facilities are old and need refurbished. The staff seemed like they wanted to care about how disappointing the facilities were but couldn't really do much. The three nights we stayed maid services never came to our room even with out leaving a do not disturb sign and we actually had to go buy an extra towel to use. As if this wasn't all horrible and ridiculous and pretty much ruined my trip i was awoken at 6AM on my last day there by two grown men getting in a fight in the parking lot and the police showing up. I am also still waiting for a refund of my $100 deposit even though I am sure we left the room in the same shape or better than we left it. Overall an absolutely miserable stay that I can't believe I got charged so much for. I have stayed in a lot cheaper places that were cleaner and better maintained.
Poorly operated, missing and broken amenities, $100 deposit, bad drain, bad beds. I would not recommend this place.
I was really inexpensive. It was kinda' run down. Clean and warm, though.
The hotel is one of those that reflects ownership that wants to squeeze every profit without spending a nickel. Breakfast was poor. Waffles were sour due to mix that had gone bad. Hot Tub closed. Exercise room closed. Swimming pool water was cold. Cigarette stains on carpet in a non-smoking room. TV..that was a joke. No CNN. No Fox News. No ESPN. No Food Network or HGTV. Very bare and basic. About 16 free channels and 19 channels of home shopping. One can use this time well and catch up with the latest kitchen gadget craze... GuestHouse Inn and Suites was building quite a name for themselves a number of years ago. Recently, many of the facilities have been very reflective of negligent ownership not updating, cleaning and repairing facilities. I recommend staying elsewhere.
Water feature at check in was nice. The room was a family suite, beds were so old and hard. Carpet jeeds updated so bad. Just felt very old. Blanket had cigarette burns in it and its a non smoking hotel. Just old linens. Probably 20 yrs old. Aircondtioner works great.
They make it a priority to avoid cleaning your room
Just needs freshness rooms need a facelift for the price point paid
Room was disappointing; kind of dingy though appeared to be clean. Staff was excellent; check-in was easy (staff made sure that my email request of non-smoking room was taken care of). Breakfast was good (loved the waffles); staff made sure that all items were available.
Was upgraded to room that had 4 matching dishes instead of 2 goodwill bowls...cig burns in bedspread, carpets coming up in corners. Pools need painting but semi clean. Thick ice build up in both fridges that I saw. Nice staff. But thats like polish on a turd. It's still a turd.
we have stayed here in the past and will stay here in the future. Staff always helpful and friendly
read the rest of my review and you will find out i gave a honest and enjoyable review of said motel--love the remote location
Located 1.5 mi (2.5 km) from Olympic Flight Museum, OYO Hotel Olympia - Tumwater is within a 10-minute drive of other popular attractions like Brewery Park at Tumwater Falls. This 59-room hotel has in-room conveniences like minibars, coffee makers, and TVs.
Satisfy your hunger from the comfort of your room with room service.
OYO Hotel Olympia - Tumwater's 59 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include phones, ironing boards, and desks.
Guests of OYO Hotel Olympia - Tumwater enjoy free WiFi in public areas, a meeting room, and a computer station. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free newspapers, laundry facilities, and a vending machine.
Not a good experience
We are sorry for the problem faced. We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Joey
Hi. We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Eric
Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta
The description of the room was completely off. No jet tubs in rooms, most of the fixtures and facilities are old and need refurbished. The staff seemed like they wanted to care about how disappointing the facilities were but couldn't really do much. The three nights we stayed maid services never came to our room even with out leaving a do not disturb sign and we actually had to go buy an extra towel to use. As if this wasn't all horrible and ridiculous and pretty much ruined my trip i was awoken at 6AM on my last day there by two grown men getting in a fight in the parking lot and the police showing up. I am also still waiting for a refund of my $100 deposit even though I am sure we left the room in the same shape or better than we left it. Overall an absolutely miserable stay that I can't believe I got charged so much for. I have stayed in a lot cheaper places that were cleaner and better maintained.
We truly regret the distress caused, We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Cheshta
Poorly operated, missing and broken amenities, $100 deposit, bad drain, bad beds. I would not recommend this place.
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta
I was really inexpensive. It was kinda' run down. Clean and warm, though.
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Cheshta
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Cheshta
Thanks for the perfect rating, Hope to host you soon. Looking forward to your continuous love and support :) Regards, Cheshta
The hotel is one of those that reflects ownership that wants to squeeze every profit without spending a nickel. Breakfast was poor. Waffles were sour due to mix that had gone bad. Hot Tub closed. Exercise room closed. Swimming pool water was cold. Cigarette stains on carpet in a non-smoking room. TV..that was a joke. No CNN. No Fox News. No ESPN. No Food Network or HGTV. Very bare and basic. About 16 free channels and 19 channels of home shopping. One can use this time well and catch up with the latest kitchen gadget craze... GuestHouse Inn and Suites was building quite a name for themselves a number of years ago. Recently, many of the facilities have been very reflective of negligent ownership not updating, cleaning and repairing facilities. I recommend staying elsewhere.
Our team is committed to making positive changes, and this is only possible through the feedback we receive from our guests; thank you for taking the time to share. We are so sorry that your time with us did not meet your expectations and that you were not able to enjoy our accommodations and amenities fully. Your input has been noted and will be used to take a step in the right direction. We are confident we can change your perceptions and ask for a chance to prove it should your travels bring you back this way.
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jake