Candlewoods Suites Lacey2.5 out of 5.0
Recent guest reviews
A living nightmare, this place has it all from domestic fights, dogs barking for hours left unattended, screaming matches, vulgar language, and children running up and down hallways, and slamming doors. Even police visit one night. The staff lacks the managerial skills to deal with the situations and lack the customer service skills to appropriately attend to the other patrons. We paid $1300+/wk and expected better service.
The hotel was extremely clean, the employees were welcoming and willing to help with anything we needed. They are even pet friendly and have free laundry machines! I would recommend this hotel over any other in the area. During our stay here they were doing renovations to the lobby, fitness center, and outside area, but they finished quickly and it now looks even more beautiful.
I wish we could of stayed longer to take advantage of the kitchenette but all and all it was comfortable and clean. The staff was very helpful and polite and if I had to go back fir business again I wouldn't mind using Candlewood again.
Like Anne W (who wrote an earlier review), we've just moved to the area and are waiting for a house to close. Candlewood has been absolutely perfect--they took us and Newf Ruby in just when we were all feeling a bit addled by the move, logistics, etc. We were very happy with the accommodation and delighted by the "can-do" attitude of everyone on the staff. The amenities they DON'T mention are almost better than the ones they do advertise--it really feels like they go out of their way to make a temporary home feel as good as a permanent one. We are most grateful as we wait out the house cloing.
Great location easy on off I-5. Close to restaurants, gas stations, grocery stores etc;. Pet friendly we stayed for 5 nights and pet fee was $75 for 5 nights. Rooms have all the amenities you expect, Full size fridge, two burner stove top, sink, disposal,flat screen, closet space. Nice outside Weber Genesis grill. Front desk always had treats for our dog. Great green space to exercise your pet a block away. Have a nice honor system pantry with all types of food and snacks. We really like the free washer and dryer. Would definitely stay here again.
I spent two weeks here when I relocated for a new job and our house hadn't yet closed. On the positive side, the hotel is spotlessly clean and the staff is very, very nice and accommodating. The rooms are nicely appointed, and despite being by the highway is surprisingly quiet especially if one has the fan going. aThe bed is comfortable. You pretty much have everything that you need for a long-term or short-term stay. You cannot beat the convenience of the location. There is a Fred Meyer close by for groceries, there are numerous restaurants, and it's about 10 minutes to get into the heart of downtown Olympia or to the Trader Joe's off Black Lake. My one gripe, and why I didn't give 5 stars, is the quality of the internet speed. Good grief. During busy times of the day, it's positively glacial speed. I really wish they'd upgrade routers and would have faster service available. It's incredibly frustrating at times, particularly in the evenings when everyone is logged on. Then again, I'm here for 2 weeks and I can deal with it. If I were using it for business, I'd probably be torqued.
Easy access to this hotel from Interstate 5. It is located convenient to many restaurants just around the corner a couple of blocks. Nice Red Lobster nearby that we enjoyed. Had forgotten that Candlewood is more a longer term stay hotel and does not serve breakfast in the morning. Prefer a less expensive hotel that serves breakfast. Pet friendly. Lots of dogs the night we were there.
This is the first time I have stayed at a Candlewood Suites. This is a no frills catering to business or small families. Not sure why any hotel would still have double beds. Aren't queen and king beds standard now? Hotel has cool checkout of useful appliances if you are in for an extended stay and like to cook food without a stove in your suite. Nicely shaded by tall evergreen trees, but could use better sound insulating windows to mitigate the I-5 traffic noise. No breakfast, but a good selection o junk food from the food locker. Hotel is clean and simple with friendly staff, nothing fancy at an affordable price.
I arrived to an amazing person named Char who said "we upgraded you since you are a Platinum member". She gave me a beautiful huge one bedroom suite! What a nice big room. And Char was so amazingly helpful. She brought ice to us and was so friendly. Great stay - highly recommend it.
To start, we get in at 10:30 at night, get to our room. Only find it had not been cleaned from the previous person's stay. They move us to a studio from a one room that was reserved. They changed the price to the new room rate, but no discount for the inconvenience of our room not being ready. The beds are old. The mattress is so worn that the middle is caved in. There is no shampoo or conditioner. The hair dryer is a joke. It only puts out cool air so it takes for ever to dry your hair. I wouldn't recommend this place.
- Free parking
- Fitness center
- Business center
- Laundry facilities
Located within a mile (2 km) of Saint Martin’s University, Candlewoods Suites Lacey is within 2 miles (3 km) of Providence St. Peter Hospital. Each of the 62 rooms at this hotel includes a kitchen, a sitting area, and a refrigerator. In central Lacey, the hotel is also close to LBA Park and Madsen Family Cellars.
All 62 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Candlewoods Suites Lacey offers a fitness center, conference space, and a business center. If you drive, take advantage of free parking. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include laundry facilities and barbecue grills.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 42 reviews